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Cancel PIPSTICKS
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Pipsticks service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Pipsticks: Easy Method
What is Pipsticks
Pipsticks is a subscription service that sends curated sticker packs and related stationery items each month. It offers several themed plans for adults and children, featuring exclusive designs and collectible sheets.
The service ships physical sticker packs and maintains online account management for subscribers. Billing and delivery practices follow the company’s policies as published on its site.
Overview
Pipsticks delivers monthly sticker packs with extras like pouches and activity booklets depending on the plan. Subscriptions renew automatically until cancelled.
How it operates
Subscribers manage their accounts online or through app-store billing if subscribed via iOS or Google Play. Physical deliveries may incur separate shipping charges.
How to cancel Pipsticks
Via Web (Pipsticks account)
- Log in to your Pipsticks account on the website.
- Go to Manage Subscriptions and choose Cancel Subscription.
- Confirm the cancellation in the pop-up. Cancellation takes effect next billing cycle.
- If you were already billed for the upcoming month, email hello@pipsticks.com to request cancellation and a refund.
- Cut-off for cancelling to stop the upcoming pack is the last day of the month for that pack.
- See the official FAQ: Pipsticks FAQ.
Via App Store (iOS)
- If you purchased via Apple, cancel directly through iOS Settings under Subscriptions.
- Pipsticks cannot cancel Apple-billed subscriptions for you.
- Request refunds from Apple through your Apple account or App Store support.
- Apple subscription help: How to view/cancel in-app subscriptions.
Via Google Play
- If purchased via Google Play, cancel the subscription in the Google Play Store under Payments & Subscriptions.
- Google handles refunds for Play-billed subscriptions; Pipsticks cannot cancel or refund these directly.
- Use the Google Play subscription management described in the same App Store help resource above.
What happens when you cancel
Access and deliveries
Cancellation stops future billing but does not usually void the current paid period. You will typically continue to receive access and deliveries through the end of the period you already paid for.
If an upcoming monthly pack was already billed and you want to stop that pack, contact Pipsticks immediately to request cancellation and a possible refund.
Billing and data
Billing is stopped for future cycles after cancellation takes effect. Your Pipsticks account information remains unless you request account deletion per the company’s terms.
For App Store or Google Play purchases, billing and refunds remain under the app-store platform’s control and Pipsticks cannot override platform charges.
Will I get a refund?
Subscription refunds
- Subscriptions cancelled via the Pipsticks website take effect next billing cycle; refunds for already-billed upcoming months require contacting Pipsticks at hello@pipsticks.com.
- If you purchased via Apple or Google Play, request refunds from the respective platform; Pipsticks does not process those refunds.
Product returns and exceptions
- Non-subscription physical products: Pipsticks offers a 30-day Happiness Guarantee. Ship unused items in original packaging with an RMA obtained via hello@pipsticks.com for a refund.
- Shipping and handling fees for returns are generally non-refundable; return-shipping costs are deducted unless otherwise arranged.
- Special payment methods (Shop Pay installments, gift-card splits) have specific refund rules - follow Pipsticks’ refund policy.
- See the full policy: Pipsticks Refund Policy.
Pipsticks plans and pricing
Overview
Below are the common monthly plans and approximate Singapore-dollar prices converted from the US listing. Pipsticks does not currently list official SGD pricing on its site.
| Plan | Price | Period | Features |
|---|---|---|---|
| Pro Club Classic | ≈ S$25.40 per month | Monthly | 15 sticker sheets, paper goodie, reusable holographic pouch + Pippy zine + 5% off online store |
| Pro Club Petite | ≈ S$16.90 per month | Monthly | 7 sticker sheets, paper goodie, reusable pouch + Pippy zine + 5% off store |
| Kids Club Classic | ≈ S$25.40 per month | Monthly | 15 sticker sheets (incl. Big Puffy PipSticker), coloring postcard, activity booklet, reusable pouch + 5% discount |
| Kids Club Petite | ≈ S$16.90 per month | Monthly | 7 sticker sheets (incl. Big Puffy PipSticker), coloring postcard, activity booklet, reusable pouch + 5% discount |
Notes
Prices are approximated from US list prices using an exchange rate around 1 USD = 1.415 SGD. Shipping may apply (approx. US$3/month).
For exact charges, check your Pipsticks account billing details or the checkout page on the site.
Your consumer rights in Singapore
Cooling-off and returns
Singapore law does not generally provide a mandatory 14-day cooling-off for digital subscriptions used immediately. Physical goods may be returned if defective or not as described.
Pipsticks’ 30-day Happiness Guarantee for physical products provides a stronger consumer-friendly window than the basic statutory requirements for goods.
Platform purchases and remedies
Subscriptions billed via Apple or Google Play require you to use those platforms’ refund mechanisms; Pipsticks cannot reverse platform billing.
If goods are never received or are extremely delayed, you may seek remedies under Singapore consumer protection laws or contact your payment provider, while also contacting Pipsticks support for resolution.
Customer experiences
Positive reports
Many users praise Pipsticks for sticker quality, design variety, and the collectible nature of monthly packs. Longtime subscribers often highlight positive memories and product enjoyment.
Some customers note high product quality even when shipping was imperfect.
Common complaints
Frequent issues reported include shipping delays, lost packages, and slow or absent customer service responses. Several reviewers described difficulty obtaining promised promotional items.
Some customers have had to dispute charges or repeatedly email to resolve refunds or cancellations, particularly for app-store billing and missing shipments.
Documentation checklist
For subscription cancellations
- Your Pipsticks account email and username
- Subscription plan name and last billed date
- Screenshots of subscription status or billing page (if relevant)
- Proof of purchase if billed through Apple or Google Play
For product returns or refund requests
- Order number and purchase date
- Photos of the product condition (if returning for defect)
- Original packaging and unused items for the 30-day Happiness Guarantee
- Tracking information and prior communications with Pipsticks support
Common mistakes
Not checking where you were billed
Many customers try to cancel via the Pipsticks website but were actually billed through Apple or Google Play. In those cases, cancellation must be done in the app-store account settings.
Missing return procedures
Failing to request an RMA before returning physical goods, or not including order numbers, can delay refunds. Always email hello@pipsticks.com to obtain RMA instructions.
Comparative recap
At-a-glance comparison
| Method | How to cancel | Refund route | When cancellation takes effect | Notes |
|---|---|---|---|---|
| Website (Pipsticks account) | Manage Subscriptions → Cancel Subscription | Pipsticks processes refunds for web-billed orders case-by-case | Next billing cycle (unless already billed) | If already billed for upcoming month, email hello@pipsticks.com |
| Apple (iOS) | Cancel in iOS Settings → Subscriptions | Request refund from Apple/App Store | Subject to Apple billing; manage through Apple | Pipsticks cannot cancel or refund Apple-billed subscriptions |
| Google Play | Cancel in Google Play Store → Payments & Subscriptions | Request refund from Google Play | Subject to Google Play billing | Pipsticks cannot cancel or refund Google-billed subscriptions |
Details
Use the comparison above to choose the correct cancellation path. For web-billed subscriptions, contact Pipsticks directly if you need a refund for an already-billed upcoming month.
After cancelling
What to expect
After cancelling via the correct channel, expect access and deliveries to continue until the end of the paid period. Keep documentation in case you need to request a refund or report a missing shipment.
If you do not receive replies within a reasonable time, consider contacting your payment provider for a dispute only after attempting resolution with Pipsticks.
Useful links
- Pipsticks FAQ (manage subscriptions)
- Pipsticks Refund Policy
- How to view/cancel in-app subscriptions (App Store / Google Play)
Address
Mailing address
Pipsticks, Inc., 228 Park Ave. S. #584806, New York, NY, 10003.
Contact email
For cancellations, RMAs, or refund requests contact: hello@pipsticks.com.