Cancellation Savage X Fenty: Easy Method

What is Savage X Fenty

Brand overview

Savage X Fenty is a lingerie and loungewear brand founded by Rihanna, known for inclusive sizing and fashion-forward designs.

The brand offers a rewards-style subscription (formerly Xtra VIP) that provides member credits, discounts, and members-only promotions.

Subscription in brief

The subscription charges a monthly fee (US$59.95) in return for member credit and benefits like discounts and occasional free items.

Membership features include the ability to skip a month and receive member-only perks while active.

How to cancel Savage X Fenty

Cancel via web account

• Log in to your Savage X Fenty account and go to the Membership or Account section.
• Choose cancel membership; no cancellation fees apply.
• Use the "Skip the Month" option between the 1st and 5th to avoid billing on the 6th if you do not want to cancel permanently.

Cancel via support

• Live chat: Launch the live chat on Savage X Fenty’s Help Center (available 24/7) and request cancellation; an agent can process it for you. See an external guide: Postclic - cancel guide.
• Phone: Call 1‑855‑SAVAGE‑X (1‑855‑728‑12439), available 24/7, to request cancellation by phone.

What happens when you cancel

Access and benefits

After cancellation you lose ongoing member benefits and future member credits will not be issued.

Any active credits already issued remain subject to the program’s expiry rules.

Billing and data

Cancelling stops future monthly billing; there are no stated cancellation fees.

Keep records of cancellation (screenshots, chat transcripts, reference numbers) in case of disputed charges.

Will I get a refund?

Membership fee

The monthly membership fee (US$59.95) is non-refundable; partial-month fees are also non-refundable.

Any unused member credits are non-refundable and expire 12 months after issuance.

Product returns and exceptions

Savage X Fenty offers returns for eligible products: returns within 14 days from delivery for a full refund to the original payment method.

Exchanges or returns for store credit may be accepted up to 60 days; items must be unused and in original packaging with tags.

In some international returns, shipping and duties may be non-refundable and return shipping may be the customer’s responsibility.

Savage X Fenty plans and pricing

Plan summary

Below is the pricing information for the Savage X Rewards Membership (formerly Xtra VIP) using verified data.

Prices shown are from verified sources and the USD fee is the stated monthly charge.

Your consumer rights in Singapore

Legal protections

Singapore law (e.g., Consumer Protection (Fair Trading) Act) prohibits misleading or deceptive practices, including hidden recurring fees or obscure cancellation methods.

Auto-billing and recurring memberships should be clearly disclosed and require consent under fair-trading principles.

Enforcement and escalation

If you encounter unclear charges or refusal to cancel, you may escalate to the Consumer Association of Singapore (CASE) or pursue recovery through the Small Claims Tribunal.

Keep evidence of terms and communications; this strengthens any complaint or tribunal claim.

Customer experiences

Positive experiences

Many reviewers praise inclusivity, wide size ranges, comfortable fit, good material quality, and a smooth website ordering experience.

Some customers also report fast shipping and well-made products.

Negative experiences

Common complaints include accidental membership sign-ups, difficulty remembering to skip a month, and frustration with membership charges.

Other reported issues involve refund problems, order cancellations after payment, and poor customer service experiences. See customer reviews: TrustPilot reviews.

Documentation checklist

What to save when cancelling

• Account cancellation confirmation screenshot or email.
• Chat transcripts, agent name, and reference numbers from live chat or phone calls.
• Billing statements showing the membership charge you are disputing.

When filing a complaint

• Order numbers, delivery dates, and return tracking numbers for product disputes.
• Copies of terms shown at checkout or membership confirmation pages.

Common mistakes

Forgetting to skip before billing

Many customers forget to use the "Skip the Month" window (1st - 5th) and are charged on the 6th.

Set calendar reminders to skip or cancel before that window if you don’t want a charge.

Not saving proof

Failing to keep cancellation evidence or chat transcripts makes disputes harder to resolve.

Always request and save confirmation when you cancel or change membership settings.

Comparative recap

Quick comparison

After cancelling

What to monitor

Check your bank or card statement for any unexpected charges after cancellation and keep cancellation proof handy.

If you see a charge after cancelling, contact the company support again and escalate if needed.

Helpful links

For a step-by-step writeup on cancelling, see: Postclic - cancel guide.

For customer feedback and common issues, see reviews: TrustPilot - Savage X Fenty reviews.

Address

Corporate mailing address

Savage X Fenty corporate address (for reference): 1590 Rosecrans Avenue, Suite D‑337, Manhattan Beach, California 90266, United States.

Local escalation

If you require consumer assistance in Singapore, consider contacting the Consumer Association of Singapore (CASE) or the Small Claims Tribunal with your documentation.