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Cancel WSJWINE
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Wsjwine service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Wsjwine: Simple Process
What is Wsjwine
Service overview
WSJwine is a subscription-based wine service curated by The Wall Street Journal that offers members curated selections and bottles shipped to their homes.
The service includes options to receive regular shipments, make selections through an online interface, and access member-only selections and offers.
Common features
Members can often customize shipments, skip deliveries, or request replacements under WSJwine’s satisfaction policies.
Membership terms, shipping and replacement details are governed by WSJwine’s own policies rather than a statutory cooling-off regime.
How to cancel Wsjwine
Phone cancellation (fastest)
- Call customer service at 1-877-975-9463 during their service hours and state you wish to cancel your membership.
- Ask for written/email confirmation of the cancellation and keep that confirmation for your records.
Email, online form and post options
- Cancel by sending an email or using the online contact form; include your account details, order numbers, and desired cancellation date.
- Cancel by post using a registered letter to Customer Service (PO Box) with your account details and signature for documented proof.
- As an alternative to full cancellation, use the "My Wine Cellar" interface to skip or delay shipments for up to 4 weeks.
- Note: if a shipment is already processed or shipped, cancellation may not stop that shipment.
What happens when you cancel
Access and shipments
After cancellation, future scheduled shipments should stop, but any order already processed or shipped is typically not reversible.
Always confirm the final shipment date and whether any pending orders remain on your account before ending service.
Account data and renewals
Your account data may remain on WSJwine systems per their policies; ask customer service how they handle account records after cancellation.
Automatic renewals should stop after confirmed cancellation; monitor account and payment method statements for unexpected charges.
Will I get a refund?
Refund policy
WSJwine advertises a 100% satisfaction money-back guarantee: if you are unhappy with a bottle you can contact them for a refund or replacement.
Damaged bottles should be claimed within 60 days of expected delivery under the stated policy.
Timing and credits
- Refunds or credits for prepaid membership balances may be processed within about 5 - 7 business days once approved.
- If you believe a refund is overdue, save all communications and consider contacting your card issuer if necessary.
- Source: refund timing
Wsjwine plans and pricing
Where to check prices
Pricing and specific plan details can change; always verify current plans and prices on WSJwine’s official site before committing.
No Singapore-specific SGD pricing was located in the referenced materials; most published pricing is USD-based for U.S. memberships.
Do not rely on third-party estimates
Do not assume local pricing or fees; check the provider’s account pages or contact customer service for the correct, current amounts.
If you need local-cost information, request a quote from WSJwine directly through their support channels.
Your consumer rights in Singapore
Local legal context
Singapore’s Consumer Protection (Fair Trading) Act and other consumer protections may provide remedies for unfair practices and misleading representations.
These statutory rights exist independently of WSJwine’s own policies but are not specifically referenced in the vendor’s publicly available terms.
Practical steps under Singapore law
If you believe your rights under Singapore law have been breached, keep full documentation and consider contacting consumer advisory bodies or legal counsel.
Statutory processes and remedies can differ from vendor guarantees; seek local advice for formal disputes.
Customer experiences
Positive feedback
- Many reviewers praise the variety and quality of wines, helpful advisors and prompt problem resolution.
- Users on review platforms note competitive pricing and customizable selections as advantages.
- Trustpilot
Negative feedback
- Some reviews cite difficulties with cancellation, billing errors, delayed refunds and customer service responsiveness.
- Complaints on platforms such as Sitejabber and the BBB include unexpected renewals and disputed charges.
- Sitejabber | BBB
Documentation checklist
Essential account and order details
- Account holder name, email, billing address and last 4 digits of payment card.
- Order numbers, shipment dates and any tracking numbers for recent deliveries.
Proof and records to save
- Copies/screenshots of cancellation requests, confirmation emails and call reference numbers.
- Photos of damaged bottles, delivery receipts, registered mail tracking and timestamps of calls.
Common mistakes
Not getting written confirmation
Many customers rely solely on a phone call and do not request written or email confirmation; this makes disputes harder to resolve.
Always ask for and save a written acknowledgement of cancellation and any promised refunds.
Assuming cancellation stops processed shipments
Cancellation requests made after a shipment has been processed often cannot stop that shipment; customers sometimes expect last-minute cancellations to halt shipping.
Confirm the status of any pending shipments and ask whether a charge will still apply to those orders.
Comparative recap
Quick comparison
| Feature | Typical result | Details |
|---|---|---|
| Cancellation methods | Phone, email/form, registered post; request written confirmation. | N/A |
| Refunds for unhappy bottles | 100% satisfaction guarantee; refund or replacement available. | 5-7 business days (processing) |
| Damaged goods claim window | Damaged bottles claimed within stated window (60 days). | N/A |
| Consumer rights acknowledgement | WSJwine policies govern refunds; Singapore statutory rights are not explicitly acknowledged. | N/A |
After cancelling
Verify cancellation and account statements
Check for written confirmation and monitor bank or card statements for any unexpected charges in the following billing cycle.
If a charge appears after confirmed cancellation, contact WSJwine with evidence and your cancellation confirmation.
Where to get more help
- For cancellation guidance summaries see Postclic.
- For step-by-step cancellation tips see Kitchen Journal.
- To review user feedback, consult the public review pages linked earlier if you wish to compare experiences.
Address
Primary mailing address (for registered letters)
WSJwine from The Wall Street Journal, Attn: Customer Service, PO Box 2470, Largo, FL 33779, United States.
Physical/alternative address (referenced)
Another Clearwater, FL physical address is referenced in guidance; include full account details and signature when sending registered mail.