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Cancellation Aftershoot: Easy Method
What is Aftershoot
Overview
Aftershoot is a SaaS tool for photographers that uses AI to automate image culling and speed up editing workflows. It identifies the best photos, detects duplicates, and offers AI-powered editing features.
Who uses it
Professional and enthusiast photographers use Aftershoot to reduce hours of manual sorting and to standardize initial selects. The tool integrates into photographers’ workflows to save time on large shoots.
How to cancel Aftershoot
Cancel via App Store or Google Play
- Open Apple App Store or Google Play on the device used to subscribe.
- Go to your account subscriptions and find Aftershoot.
- Use the platform’s subscription manager to cancel the subscription.
- Note: Platform-managed subscriptions must be cancelled through Apple/Google - not via Aftershoot directly.
Cancel a direct website subscription
- Sign in at the Aftershoot website or open the Aftershoot desktop app.
- Navigate to Account > Manage Subscription.
- Follow the on-screen cancellation steps to end automatic renewals.
- For annual plans you may also see an option to pause instead of canceling (website only).
What happens when you cancel
Access after cancellation
Cancellation takes effect at the end of the current billing period. You retain access to paid features until that period ends.
Subscription state and pauses
Annual subscriptions (website direct) can be paused for up to three months once per cycle instead of cancelled. While paused, access is suspended and resumes automatically after the pause.
Will I get a refund?
Aftershoot refund policy
Paid subscriptions (monthly or annual) are non-refundable once charged. Aftershoot does not provide prorated refunds for unused time.
Exceptions and platform disputes
- Refunds for purchases made via Apple or Google must follow those platform processes; Aftershoot does not guarantee refunds from the platforms.
- For unauthorized charges you may contact your card issuer or payment provider to dispute the charge.
- Aftershoot’s policy does not include an automatic 14-day cooling-off refund right.
Aftershoot plans and pricing
Pricing table
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Selects (Monthly) | S$18.99 | Monthly | Unlimited AI Culling, Duplicates Detection, 1 Seat Login |
| Selects (Annual equivalent monthly) | S$12.65 | Monthly (billed annually) | Same as above |
| Essentials (Monthly) | S$31.65 | Monthly | Selects features + Unlimited AI Editing with Marketplace styles, add-ons: crop, straighten, masking |
| Essentials (Annual equivalent monthly) | S$25.30 | Monthly (billed annually) | Same as above |
| Pro (Monthly) | S$60.70 | Monthly | Essentials features + 1 Custom AI Profile, Cropping/Straightening/Masking, add-ons |
| Pro (Annual equivalent monthly) | S$50.60 | Monthly (billed annually) | Same as above |
| Max (Monthly) | S$91.10 | Monthly | Pro features + 5 Custom AI Profiles, Priority Onboarding, 2-Device Login |
| Max (Annual equivalent monthly) | S$75.90 | Monthly (billed annually) | Same as above |
Pricing notes
Prices above are in Singapore dollars, converted from USD (approx. 1 USD = 1.265 SGD). Actual in-app purchase prices and taxes (GST) may vary in the App Store or Google Play.
Your consumer rights in Singapore
Practical guidance
Aftershoot’s stated policy is that subscriptions are non-refundable and cancel at period end. That policy applies regardless of where you live unless local law or platform rules provide otherwise.
When to seek external help
- If you suspect an unauthorized charge, contact your bank or card issuer to dispute the transaction.
- If you need consumer advice or mediation, consider contacting local consumer organisations for assistance.
Customer experiences
Positive feedback
- Many users praise Aftershoot for a user-friendly design that speeds up photo editing workflows significantly.
- Support is often described as responsive and helpful.
- Users report substantial time savings on large editing jobs, especially wedding shoots.
Negative feedback
- Some users report AI culling removed images they wanted to keep; manual review is recommended.
- A few users wanted more flexible pricing or found parts of the interface less intuitive.
- Low ratings typically reference unwanted automatic deletions despite good customer support.
Documentation checklist
Before you cancel
- Subscription receipt or invoice (email or App Store / Google Play receipt).
- Account email and password used to subscribe.
- Payment method details (card, Apple ID, Google account).
Data & follow-up
- Export or download any projects, presets, or images you want to keep before access ends.
- Take screenshots of subscription settings and cancellation confirmations for records.
Common mistakes
Canceling in the wrong place
Example: Trying to cancel an App Store subscription from the Aftershoot website will not stop Apple’s recurring billing. Always cancel through the platform that billed you.
Assuming automatic refunds
Example: Expecting a prorated refund after cancelling mid-cycle. Aftershoot’s policy states no refunds; you keep access until period end but are not refunded for unused time.
Comparative recap
Quick reference table
| Item | App Store / Google Play | Website (Direct) |
|---|---|---|
| How to cancel | Use Apple/Google subscription manager to cancel. | Sign in → Account → Manage Subscription → Cancel. |
| When cancellation takes effect | End of current billing period; access retained until then. | End of current billing period; access retained until then. |
| Refunds | No guaranteed refunds; platform refund processes may apply. | No refunds or prorated refunds; platform/bank disputes for unauthorized charges. |
| Pause option | No platform pause - cancel via platform. | Annual subscriptions can be paused up to 3 months once per cycle (website only). |
Takeaway
Cancel via the billing platform, expect access until period end, and do not expect automatic refunds unless a platform or card issuer intervenes.
After cancelling
What to do immediately
- Download or export any images, presets, or data you need before access ends.
- Keep a copy of cancellation confirmation and receipts for your records.
Helpful links
Address
Company address
Aftershoot (company headquarters): 500 Yale Ave N, Seattle, Washington, 98109 US.
Support contact
For account-specific help, sign in to your Aftershoot account and contact support through the app or website account pages. Use the links above for product and cancellation information.
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Written by Brian Cheong
Postclic editor · 7 years experience
Editor at Postclic for 7 years, I turn complex registered electronic mail procedures into clear, actionable English.
FAQ
To cancel your Aftershoot subscription through the App Store, open the Apple App Store, go to your account subscriptions, find Aftershoot, and use the subscription manager to cancel. Remember to keep proof of your cancellation.
When you cancel your Aftershoot subscription, your access to paid features will remain until the end of the current billing period. Ensure you keep proof of your cancellation for reference.
Aftershoot's refund policy states that paid subscriptions are non-refundable once charged, and no prorated refunds are provided for unused time. For disputes, you may contact your payment provider.
Yes, if you have an annual subscription purchased directly from the website, you can pause it for up to three months once per cycle. Make sure to check your account settings for this option.
If you notice unauthorized charges, you should contact your card issuer or payment provider to dispute the charge. Keep all documentation related to your subscription and cancellation for reference.