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Cancellation Aweber: Easy Method
What is Aweber
Overview
AWeber is an email marketing and automation platform for businesses and creators. It provides tools for designing emails, building landing pages, and managing subscriber lists.
Core benefits
The service includes templates, basic automations, reporting, and customer support across free and paid plans. It is commonly used for newsletters, drip campaigns, and simple lead capture funnels.
How to cancel Aweber
Cancel via AWeber web account (recommended)
- Log into your AWeber account on the web.
- Go to My Account → Billing → “Close My Account”.
- Follow the on-screen prompts and complete security verification (login email, invoice number or security questions).
- Confirm cancellation and keep any confirmation emails or screenshots for your records.
Cancel via app stores and other methods
- If you subscribed through Apple App Store: cancel in your Apple ID subscription settings - not via AWeber’s website.
- If you subscribed through Google Play: cancel via Google Play subscription settings - not via AWeber’s website.
- Alternatively, you may contact AWeber Customer Solutions if you need assistance, but web cancellation is the primary method.
What happens when you cancel
Account access and reactivation
After you cancel, access to paid features stops according to the account status and billing cycle. Reactivation is possible but typically only within a limited period.
Data retention and deletion
AWeber erases account data within 30 days after cancellation unless you switch to a Hold package. Reactivation is normally possible only within that 30‑day window.
Will I get a refund?
General refund policy
AWeber does not publish a general refundable policy for standard subscriptions; refunds are handled case-by-case and are not guaranteed.
Exceptions and training purchases
AWeber 'Class' training purchases made via Thinkific have a 21‑day refund window with required receipt and information. Refunds are processed in roughly 7 business days; no refunds after 21 days.
Aweber plans and pricing
Pricing summary
The following table shows common plans and approximate Singapore dollar equivalents based on USD-to-SGD conversion. Actual billing is in USD; exchange rates vary.
Notes on amounts
Prices approximate using 1 USD ≈ 1.35 SGD. Check AWeber’s pricing page for current USD rates and exact billing details.
| Plan | Price | Period | Features |
|---|---|---|---|
| Free (up to 500 subscribers) | S$0.00 | monthly | Up to 500 subscribers; 3,000 emails/month; email design tools, automations, landing pages; AWeber branding; 24/7 support |
| Lite (500 subscribers) | ≈S$20.25 | monthly | 10× send volume; 3 landing pages; 3 automations; 1 list; AWeber branding; 24/7 support |
| Lite (1,000 subscribers) | ≈S$33.75 | monthly | 10× send volume; scales as subscribers increase |
| Plus (500 subscribers) | ≈S$40.50 | monthly | 12× send volume; unlimited landing pages, automations, lists; advanced reporting; branding removed; priority support |
Your consumer rights in Singapore
Cooling-off and refunds
There is no automatic legal right to a 14‑day cooling‑off refund for digital subscriptions under AWeber’s published policy. Standard subscriptions are typically non‑refundable unless AWeber agrees otherwise.
Legal protections and platform purchases
Singapore consumer protection laws (for example, the Consumer Protection (Fair Trading) Act) may offer recourse in cases of misrepresentation or unfair practices.
Subscriptions bought via Apple App Store or Google Play are governed by their refund and cancellation rules, which may include separate statutory rights.
Customer experiences
Positive feedback
Many reviewers praise AWeber for responsive human customer support, ease of use, and useful built‑in features such as landing pages and templates.
Common complaints
Negative feedback includes reports of billing issues, unexpected account terminations or deleted lists, formatting limitations, and occasional slow response times for support tickets.
Documentation checklist
Before you cancel
- Login email address used for the AWeber account.
- Recent invoice number or payment receipt.
- Answers to any security questions you set up.
After cancel request
- Keep confirmation emails or cancellation screenshots.
- Record the cancellation date and any ticket or confirmation reference.
Common mistakes
Failing to cancel the correct way
Users sometimes try to cancel an App Store or Google Play subscription via AWeber’s website. Those subscriptions must be cancelled through Apple or Google settings.
Missing verification details
Another frequent mistake is not having invoice numbers or security answers ready, which can delay or prevent successful cancellation during the web process.
Comparative recap
At-a-glance comparison
The table below summarizes plans, price approximations, and core differences to help you decide before cancelling or downgrading.
How to choose
Consider subscriber count, send volume, landing page needs, and whether you need branding removed or priority support when comparing plans.
| Plan | Approx. Price | Period | Main differences |
|---|---|---|---|
| Free | S$0.00 | monthly | Basic features, AWeber branding, limited sends |
| Lite (500) | ≈S$20.25 | monthly | Higher send volume, limited landing pages and automations |
| Lite (1,000) | ≈S$33.75 | monthly | Scales sends as subscribers increase |
| Plus (500) | ≈S$40.50 | monthly | Unlimited pages/automations, branding removed, priority support |
After cancelling
What to check immediately
Save any cancellation confirmation, monitor your payment method for unexpected charges, and note the data deletion window (usually 30 days).
Helpful links
- How to cancel your AWeber account (AWeber Help)
- AWeber pricing and plan details (AWeber Help)
- AWeber official pricing page
Address
Postal address
AWeber Communications Inc., 4275 County Line Rd #20, PMB 186, Chalfont, PA 18914, United States.
Support contact
For account-specific questions use the AWeber Help center links above. Keep your account login email and recent invoice information ready when contacting support.
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Written by Hui Xin Lim
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.
FAQ
To cancel your Aweber account online, log into your account, navigate to My Account → Billing, and select 'Close My Account'. Follow the prompts to complete the cancellation.
If you subscribed via the Apple App Store, you must cancel through your Apple ID subscription settings, not through Aweber's website. Ensure you keep proof of cancellation.
After cancellation, Aweber will erase your account data within 30 days unless you switch to a Hold package. Reactivation is typically possible only within this 30-day window.
Aweber does not guarantee refunds for standard subscriptions, as they handle refunds on a case-by-case basis. Check your agreement for specific terms.
Upon cancellation, you will lose access to all paid features according to your account status and billing cycle. Ensure to back up any necessary data before cancellation.