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Metricscheck

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Metricscheck Cancel Subscription | Postclic
Metricscheck
105 Cecil Street, #09‑01/02, The Octagon
069534 Singapore Singapore
support@metricscheck.com
Cancellation of Metricscheck contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Metricscheck service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Metricscheck
105 Cecil Street, #09‑01/02, The Octagon
069534 Singapore , Singapore
support@metricscheck.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Metricscheck. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Metricscheck: Easy Method

What is Metricscheck

Overview

Metricscheck is presented as a subscription-based SaaS platform offering real-time analytics and performance metrics for businesses.

Public information about the service, including official cancellation and refund policies, is limited or not clearly published online.

Service type and availability

The offering is described as analytics and data-visualisation tools delivered via subscription, but verifiable details about plans and delivery are not publicly available.

Independent review sites and user reports raise concerns about service fulfilment and billing practices.

How to cancel Metricscheck

Try the account or profile settings first

  • Sign in to your Metricscheck account and look for "Account", "Profile", or "Subscription" settings to find a cancellation option.
  • Save or screenshot each step and any confirmation messages shown on the site.

If web cancellation fails, escalate

  • Email support (use any support address you have from registration or billing emails) and request written confirmation of cancellation.
  • If you subscribed via the App Store or Google Play, cancel through your Apple or Google account subscriptions pages.
  • If you cannot cancel through those routes or receive no response, contact your card issuer or payment provider to block future charges or initiate a dispute.
  • As an additional resource on chargeback and dispute routes, see a user-collected chargeback advisory: joinchargeback: Metricscheck.

What happens when you cancel

Access and renewal

Metricscheck does not publish clear post-cancellation access rules publicly, so access may vary by account and was not verifiable.

Expect that recurring billing should stop after cancellation, but independent reports indicate some users continued to be charged.

Data retention

There is no clear, published information on how long account data or reports are retained after cancellation.

Export any important data or screenshots before cancelling where possible.

Will I get a refund?

Official policy is not published

There is no clear, published refund policy on Metricscheck's official site, and refund eligibility is not publicly stated.

Because no standard policy is available, refunds cannot be assumed.

Reported outcomes and exceptions

  • Independent reports indicate refund requests are often denied or ignored, especially after trials. See user reports: joinchargeback: Metricscheck.
  • If you can demonstrate misrepresentation or unauthorised charge, escalate to your bank or payment provider for a dispute or chargeback.
  • Gather documentation and, if necessary, escalate to consumer protection agencies if the charge is disputed and unresolved.

Metricscheck plans and pricing

Checking current prices

There is no verifiable public listing of SGD prices for Metricscheck found in available reports.

Always check the official product pages or billing emails for current pricing before subscribing.

No pricing details verified

Do not rely on third-party complaints or review sites for accurate pricing; use the vendor's own billing or signup pages for authoritative pricing information.

If in doubt, ask for a written invoice or price confirmation before providing payment details.

Your consumer rights in Singapore

General protections and cooling-off

Singapore consumers have protections under fair trading principles, and some purchases may be subject to cooling-off or statutory consumer protections.

However, without a published refund or cancellation policy, invoking rights can be more difficult unless you can show clear misrepresentation.

Steps to enforce your rights

  • Contact your card issuer or bank to dispute unauthorised or continuing charges under their dispute/chargeback procedures.
  • Collect documentation (trial terms, screenshots, emails) and consider filing a complaint with the Consumer Association of Singapore (CASE) if you cannot resolve the issue.
  • If charges are clearly unauthorised, report them promptly to your payment provider and consider blocking the card to prevent further billing.

Customer experiences

Summary of negative reports

Public reviews are recurring patterns of negative. Trustpilot shows a near-universal 1-star rating with complaints about unsolicited charges, failed cancellations, and lack of usable analytics.

See aggregated reviews on Trustpilot: Trustpilot: Metricscheck.

Other user and scam indicators

Users on forums report misleading trial terms, persistent charges after attempted cancellation, and difficulty obtaining refunds.

Additional reporting and scam-tracking entries note low trust signals; for example, a Scam Tracker entry lists user complaints: BBB ScamTracker: Metricscheck.

Documentation checklist

What to gather before disputing

  • Screenshots of signup pages, trial terms, and any pricing disclosures you saw when subscribing.
  • Copies of confirmation emails, billing notifications, and receipts showing charges.
  • Records of cancellation attempts: timestamps, screenshots, and any error messages or lack of confirmation.

Additional supporting items

  • Bank or card statements showing the charge dates and amounts.
  • Any correspondence with Metricscheck support (emails, chat logs) and responses or lack thereof.
  • Logs of calls or notes if you spoke to payment providers or your bank regarding the charge.

Common mistakes

Relying only on web cancellation without confirmation

Many users assume clicking "cancel" on a website completes the process without saving evidence.

Always obtain and save explicit cancellation confirmation (email or screenshot) and monitor your card for subsequent charges.

Delaying action after unexpected charges

Waiting to act after noticing an unauthorised or unexpected charge can make disputes harder to resolve.

Notify your bank or card issuer promptly, collect documentation, and submit a dispute or chargeback if necessary.

Comparative recap

How Metricscheck compares

The table below summarises cancellation, refund clarity, and public trust signals for Metricscheck versus typical expectations.

Quick notes

Information about Metricscheck is based on user reports and review aggregators; official policies are not clearly published.

Feature Period Metricscheck Typical expectation
Cancellation pathway One-off Not clearly published; web cancellation often reported as broken or ineffective. Clear account settings + confirmation email within 24 - 48 hours.
Refund policy clarity One-off No published refund policy; refunds reportedly denied or ignored. Published refund terms and pro-rata refunds in many legitimate services.
Public trust / reviews Ongoing recurring patterns of negative reviews and scam warnings on aggregator sites. Mixed-to-positive reviews and transparent support channels.

After cancelling

Monitoring and follow-up

After you cancel, watch your card or bank statements for at least two billing cycles to ensure no further charges appear.

If charges continue, contact your bank immediately to dispute the transaction and request a block on further payments.

Where to read reports and seek help

Address

Registered address (reported)

105 Cecil Street, #09‑01/02, The Octagon, Singapore 069534.

This address is reported in business listings related to the service context; verify via official company records if required.

Next steps if you need further help

If you cannot resolve billing with the provider, gather documentation and contact your bank, payment provider, or the Consumer Association of Singapore (CASE) for guidance.

Keep copies of all correspondence and evidence for any dispute or escalation process.

FAQ

To cancel your Metricscheck subscription, sign in to your account and navigate to 'Account', 'Profile', or 'Subscription' settings to find the cancellation option. Make sure to save or screenshot any confirmation messages as proof.

If web cancellation fails, you should email support using the address from your registration or billing emails and request written confirmation of your cancellation. Alternatively, you can cancel through your App Store or Google Play account.

Metricscheck does not provide clear information on data retention after cancellation. It is advisable to export any important data or reports before proceeding with the cancellation.

Metricscheck does not publish a clear refund policy, and reports suggest that refund requests are often denied or ignored. If you believe you are entitled to a refund, you may need to escalate the issue to your bank or payment provider.

While you should expect recurring billing to stop after cancellation, some users have reported continued charges. To protect yourself, keep proof of your cancellation and consider contacting your card issuer to block future charges if necessary.