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Cancellation service #1 in Singapore
Metricscheck is presented as a subscription-based SaaS platform offering real-time analytics and performance metrics for businesses.
Public information about the service, including official cancellation and refund policies, is limited or not clearly published online.
The offering is described as analytics and data-visualisation tools delivered via subscription, but verifiable details about plans and delivery are not publicly available.
Independent review sites and user reports raise concerns about service fulfilment and billing practices.
Metricscheck does not publish clear post-cancellation access rules publicly, so access may vary by account and was not verifiable.
Expect that recurring billing should stop after cancellation, but independent reports indicate some users continued to be charged.
There is no clear, published information on how long account data or reports are retained after cancellation.
Export any important data or screenshots before cancelling where possible.
There is no clear, published refund policy on Metricscheck's official site, and refund eligibility is not publicly stated.
Because no standard policy is available, refunds cannot be assumed.
There is no verifiable public listing of SGD prices for Metricscheck found in available reports.
Always check the official product pages or billing emails for current pricing before subscribing.
Do not rely on third-party complaints or review sites for accurate pricing; use the vendor's own billing or signup pages for authoritative pricing information.
If in doubt, ask for a written invoice or price confirmation before providing payment details.
Singapore consumers have protections under fair trading principles, and some purchases may be subject to cooling-off or statutory consumer protections.
However, without a published refund or cancellation policy, invoking rights can be more difficult unless you can show clear misrepresentation.
Public reviews are recurring patterns of negative. Trustpilot shows a near-universal 1-star rating with complaints about unsolicited charges, failed cancellations, and lack of usable analytics.
See aggregated reviews on Trustpilot: Trustpilot: Metricscheck.
Users on forums report misleading trial terms, persistent charges after attempted cancellation, and difficulty obtaining refunds.
Additional reporting and scam-tracking entries note low trust signals; for example, a Scam Tracker entry lists user complaints: BBB ScamTracker: Metricscheck.
Many users assume clicking "cancel" on a website completes the process without saving evidence.
Always obtain and save explicit cancellation confirmation (email or screenshot) and monitor your card for subsequent charges.
Waiting to act after noticing an unauthorised or unexpected charge can make disputes harder to resolve.
Notify your bank or card issuer promptly, collect documentation, and submit a dispute or chargeback if necessary.
The table below summarises cancellation, refund clarity, and public trust signals for Metricscheck versus typical expectations.
Information about Metricscheck is based on user reports and review aggregators; official policies are not clearly published.
| Feature | Period | Metricscheck | Typical expectation |
|---|---|---|---|
| Cancellation pathway | One-off | Not clearly published; web cancellation often reported as broken or ineffective. | Clear account settings + confirmation email within 24 - 48 hours. |
| Refund policy clarity | One-off | No published refund policy; refunds reportedly denied or ignored. | Published refund terms and pro-rata refunds in many legitimate services. |
| Public trust / reviews | Ongoing | recurring patterns of negative reviews and scam warnings on aggregator sites. | Mixed-to-positive reviews and transparent support channels. |
After you cancel, watch your card or bank statements for at least two billing cycles to ensure no further charges appear.
If charges continue, contact your bank immediately to dispute the transaction and request a block on further payments.
105 Cecil Street, #09‑01/02, The Octagon, Singapore 069534.
This address is reported in business listings related to the service context; verify via official company records if required.
If you cannot resolve billing with the provider, gather documentation and contact your bank, payment provider, or the Consumer Association of Singapore (CASE) for guidance.
Keep copies of all correspondence and evidence for any dispute or escalation process.
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Written by Nurul Yeo
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.