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Cancellation service #1 in Singapore
Cvmaker is a subscription-based online/resume app service that helps users create professional CVs using templates and editing tools.
The platform offers free and premium features through recurring subscriptions and in-app purchases in app stores.
The service is operated from an Amsterdam address and is available to users in Singapore via web and mobile apps.
Billing and subscription handling differs by purchase channel (web vs App Store / Google Play).
If you cancel a paid plan, you normally retain access to premium features until the end of the paid period you already paid for.
No immediate feature removal typically occurs if the cancellation is processed correctly.
Content in your account remains available until the paid period ends.
By default, CVmaker retains user data for up to 18 months after cancellation unless you request full deletion.
For web purchases, the stated policy is that all sales are final and there are no refunds, full or partial.
The terms indicate you waive the right to withdraw once you submit payment for web transactions.
Below are in-app purchase prices listed for the Singapore App Store for the "CV Maker : CV Builder" app.
Prices and tiers vary by weekly, monthly, quarterly, and yearly options.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Resume Maker Pro Weekly | S$4.98 | Weekly | Unlimited access to premium features for one week |
| Resume Builder Pro Monthly (lower tier) | S$8.98 | Monthly | Unlimited access to premium features for one month |
| Resume Builder Pro Monthly (higher tier) | S$19.98 | Monthly | Alternate monthly subscription tier |
| Resume Maker Pro Monthly | S$12.98 | Monthly | Pro monthly tier under 'Maker' variant |
| Resume Builder Pro Quarterly | S$24.98 | Quarterly | Premium access for three months |
| Resume Maker Pro Quarterly | S$19.98 | Quarterly | Maker variant quarterly subscription |
| Resume Builder Pro Yearly | S$39.98 | Yearly | Annual premium access |
Under Singapore’s Consumer Protection (Fair Trading) Act, consumers have a right to clear disclosure of billing and subscription terms.
Hidden or unclear subscription practices may be unfair and could breach local consumer protections.
Several users report unexpected auto-renewal charges after low-cost trials or initial payments, expressing surprise at higher recurring fees.
Complaints include buried subscription terms, unclear disclosure, and difficulty obtaining refunds.
Users sometimes assume deleting the app cancels subscriptions; store subscriptions must be cancelled from the App Store or Google Play.
If you only delete the app without cancelling the subscription in your store account, charges can continue.
Low introductory charges or trials can roll into full-priced subscriptions if auto-renewal details are not noticed.
Not saving screenshots of terms or confirmations makes disputes harder to prove later.
This table summarizes cancellation, refund, and access differences between web and app-store purchases.
| Action | Web (CVmaker.com) | App Store / Google Play | Period |
|---|---|---|---|
| How to cancel | Cancel in "My account" under "Change your membership" or contact support. | Cancel via Apple App Store or Google Play subscription settings. | Immediate instruction |
| Refund responsibility | No refunds stated - all sales final per site terms. | Refunds handled by Apple or Google under their policies. | Policy-dependent |
| Access after cancel | Access remains until end of paid period. | Access remains until end of paid period. | Until period end |
Save a screenshot or copy of the cancellation confirmation and any related emails for your records.
Monitor your bank or card statement for any unexpected renewal charges in the following billing cycle.
Piet Heinkade 221, 1019HM Amsterdam, The Netherlands.
No specific Singapore mailing address was located in the verified sources; use online account settings or app-store channels for subscription changes.
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Written by Jia Hao Rajan
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.