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Cancellation Resumemaker: Easy Method
What is Resumemaker
Overview
Resumemaker is a subscription-based app and web service that helps users create professional resumes using templates and export tools.
The service is offered through mobile app stores (iOS and Android) and directly on the web; billing and support policies vary by purchase channel.
Main features
Key features typically include customizable templates, PDF export, and guided resume-building tools.
Subscription access unlocks full features for the selected period (weekly, monthly, yearly, or lifetime tiers).
How to cancel Resumemaker
On iOS (App Store)
- Open Settings on your iPhone or iPad.
- Tap your name → Subscriptions → select the Resumemaker subscription → Cancel Subscription.
- Turn off auto-renew at least 24 hours before the billing period ends to avoid the next charge.
On Android (Google Play)
- Open the Google Play Store app.
- Go to Payments & subscriptions → Subscriptions → locate the Resumemaker subscription → Cancel.
- Cancelling stops future auto-renewals; you keep access until the end of the paid period.
On the Web (direct purchases)
- Web subscriptions are managed through the service's web account or payment processor; the Terms of Service state subscriptions can be cancelled anytime.
- If you cannot find an account page, use the website Terms or support links to request cancellation.
- See the official Terms for details: Resumemaker Terms.
What happens when you cancel
Access after cancellation
When you cancel, auto-renewal is stopped for future periods but your current paid access continues until the end of the billing cycle.
If you cancel during a free trial and then purchase a subscription, unused portions of the trial are forfeited.
Billing and auto-renewal
App Store and Google Play subscriptions auto-renew until you cancel; ensure cancellation is completed before the renewal cut-off (App Store: at least 24 hours prior is recommended).
Web cancellations follow the provider's Terms; refunds and billing adjustments for web payments are handled case-by-case.
Will I get a refund?
App Store and Google Play refunds
- App Store and Google Play handle refunds according to their store policies. After a free trial ends, charges are generally non-refundable via the app stores.
- If you believe a charge was made in error, submit a refund request through Apple or Google Play support channels.
Web purchases and exceptions
- For web payments processed directly (e.g., Stripe), refunds are discretionary and handled on a case-by-case basis per the service Terms.
- The Terms do not state an automatic 14-day cooling-off refund guarantee for immediate digital delivery.
Resumemaker plans and pricing
Available plans
The following in-app purchase tiers are listed on the Singapore App Store for the Smart Resume Maker / CV builder app.
Notes on pricing
Prices are shown in Singapore dollars (S$) and reflect in-app purchase options; actual prices may vary slightly by store or promotions.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Weekly Pack | S$3.48 | Weekly | Access via in-app purchase for limited-time usage |
| Monthly Pack | S$7.48 | Monthly | Full access via in-app purchase for a month |
| Yearly Pack | S$29.98 | Annual | Full access via in-app purchase for a year |
| Lifetime Gift | S$14.98 | Lifetime | One-time purchase for indefinite access (gift option) |
Your consumer rights in Singapore
Relevant laws
Singapore's Consumer Protection (Fair Trading) Act (CPFTA) protects consumers from misleading practices and requires fair contract terms.
If auto-renewal or cancellation terms were not made clear, those practices could potentially breach consumer protections under CPFTA.
When to escalate
- If you were charged without clear consent or could not cancel, you can raise the issue with CASE (Competition and Consumer Commission of Singapore).
- Collect receipts, transaction IDs, and correspondence before escalating to support or CASE.
Customer experiences
Positive feedback
Some review sites rate the app positively for templates and export options; for example, a review aggregate lists high feature ratings for templates and PDF export.
These positive reviews highlight ease of creating a resume and useful template choices.
Negative feedback
Other users report problems: unexpected charges, difficulty cancelling subscriptions, inability to save or share resumes, and slow or no support response.
Examples and user reports appear on review pages and community posts: JustUseApp reviews and a Reddit thread reporting unexpected bank charges and cancellation issues: Reddit report.
Documentation checklist
What to collect
- Subscription receipts or order confirmation emails (App Store/Google Play transaction IDs).
- Bank or card statements showing the charge date and amount.
- Screenshots of subscription settings showing active/cancelled status and renewal dates.
How to record interactions
- Save copies of all messages sent to support and note dates and response times.
- Record steps you followed to cancel (screenshots of Settings or Play Store pages help when disputing charges).
Common mistakes
Not cancelling before the trial ends
A common mistake is waiting until after a free trial expires; trials are typically three days and must be cancelled before expiry to avoid charges.
If you miss the trial end, charges are generally non-refundable via app stores.
Cancelling in the wrong place
Some users try to cancel inside the app, but App Store subscriptions must be cancelled in iOS Settings and Google Play subscriptions in the Play Store.
Also, if you purchased on the web, cancelling in the app stores will not stop web-processed payments; check the purchase channel first.
Comparative recap
Quick comparison
The table below summarizes cancellation steps, refund likelihood, and access after cancellation for each purchase channel.
Key takeaways
Always identify where you purchased the subscription (App Store, Google Play, or web) before attempting cancellation or requesting a refund.
| Purchase channel | How to cancel | Refund availability |
|---|---|---|
| App Store (iOS) | Cancel via iOS Settings → [your name] → Subscriptions → select subscription → Cancel | Refunds handled by Apple; charges after trial are generally non-refundable |
| Google Play (Android) | Cancel via Play Store → Payments & subscriptions → Subscriptions → locate app → Cancel | Refunds handled by Google Play; routine renewals are usually not refunded |
| Web (direct) | Manage via web account or contact support; Terms say subscriptions can be cancelled anytime | Refunds are discretionary and handled case-by-case per Terms of Service |
After cancelling
Check your subscription status
Verify your subscription is listed as cancelled in your App Store or Google Play subscriptions screen and keep screenshots for records.
Keep the last access date and any confirmation emails showing cancellation.
Where to get help
- Apple App Store listing: Resume Builder on Apple App Store.
- Another App Store listing: Resume Maker - CV builder on Apple App Store.
- Resumemaker Terms (web): Terms of Service.
Address
Company address
No definitive street address is provided in the verified sources used for this guide.
Check the app store listing or the Terms of Service for any published contact or address details.
If you need to escalate
- Refer to the Terms page for contact options: Resumemaker Terms.
- If charges are improper and you cannot resolve with the provider, consider contacting CASE in Singapore and provide transaction evidence.
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Written by Karthik Ho
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.