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I hereby notify you of my decision to terminate the contract relating to the Dux-Soup service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Dux-Soup: Easy Method
What is Dux-Soup
Product overview
Dux-Soup is a LinkedIn automation tool that helps automate profile visits, connection requests and messaging to streamline lead generation and recruitment workflows.
It is offered as a subscription service with multiple plan types and is operated from the Dux-Soup website.
Who uses it
Typical users include sales, recruitment and marketing teams who want to scale outreach on LinkedIn.
It integrates with users' LinkedIn accounts and runs as an automation tool to save manual work.
How to cancel Dux-Soup
Cancel via web dashboard (recommended)
- Log in to your Dux-Soup account on the official site.
- Go to Account settings or Subscription area and turn off auto-renewal or choose Cancel subscription.
- If you cannot find the option, contact Dux-Soup support to request cancellation via their Help Centre.
- Reference: Dux-Soup Terms & Conditions.
Cancel via app stores
- If you subscribed through Apple App Store or Google Play, cancellations and refunds are typically governed by those platforms.
- Dux-Soup’s site does not provide specific App Store/Google Play cancellation rules; check your Apple or Google account subscriptions to cancel there.
What happens when you cancel
Access after cancellation
Cancelling a subscription stops future auto-renewals but does not immediately remove access.
You retain access to your paid plan until the end of the current billing period.
Data and account effects
Your account data and settings remain until you choose to delete the account or data per Dux-Soup policies.
Consider exporting any needed data before final account deletion or after access ends.
Will I get a refund?
Standard refund policy
Dux-Soup provides refunds only if you cancel and request a refund within 31 days of purchase for Pro, Turbo, Cloud, Team or Individual licenses.
See the official refund policy for full details and the procedure to request a refund.
Agency and exceptions
For Agency accounts, only the pre-paid portion may be refundable within 31 days; post-pay usage beyond 31 days is not refundable.
There is no mention in Dux-Soup’s published policies of other statutory cooling-off periods tied to specific countries.
Reference: Dux-Soup Refund Policy.
Dux-Soup plans and pricing
Where to check current plans
Do not rely on third-party summaries for prices; check Dux-Soup’s official pricing page for up-to-date plan details and features.
Reference: Dux-Soup Pricing & Plans.
Important notes about billing
Dux-Soup subscriptions are billed per the plan chosen at purchase and renew automatically unless cancelled.
Dux-Soup’s official pages list plan comparisons and current purchase options; always verify there before buying.
Your consumer rights in Singapore
Dux-Soup policy vs local law
Dux-Soup’s own Terms and Refund Policy set the service’s refund/cancellation rules; those documents do not reference Singapore-specific consumer laws.
There is no explicit 14-day cooling-off or other Singapore-specific refund right referenced in Dux-Soup’s published policies.
If you need more guidance
If you believe local consumer protections apply, consider seeking advice from Singapore consumer authorities or legal counsel for your specific case.
Dux-Soup’s Help Centre and Terms should be your first reference for claims related to refunds and cancellations.
Customer experiences
Positive feedback
Some users praise Dux-Soup as well designed and effective for automating outreach, with helpful product features and generally positive experiences reported.
Dux-Soup promotes user testimonials and overview material on its website.
Negative feedback and risks
Other users report difficulties reaching support, occasional bugs and concerns about LinkedIn account restrictions when automations are used.
Some reviewers have reported unresolved technical issues or dissatisfaction with refund/outcome handling in specific cases.
Documentation checklist
Required account information
- Account email address used for the subscription
- Subscription or invoice number (if available)
- Purchase date and plan name
Supporting materials for requests
- Screenshot of billing or subscription page
- Receipt or payment confirmation
- Clear statement of the cancellation request and refund request (if within 31 days)
Common mistakes
Not checking where you subscribed
Many users try to cancel on the Dux-Soup site when they actually subscribed via Apple or Google. That can delay cancellation if you do not cancel in the correct platform.
Missing timing for refunds
Requests for refunds after 31 days commonly fail under Dux-Soup’s published policy. Make refund requests promptly if eligible.
Comparative recap
Quick comparison
| Topic | Dux-Soup | Notes |
|---|---|---|
| How to cancel | Account settings or contact support | See Terms & Conditions |
| Access after cancel | Access remains until period end | No immediate termination on cancellation |
| Refund window | 31 days for most plans | Agency rules differ for pre-paid/post-pay |
| App store purchases | Governed by Apple/Google | Dux-Soup site lacks platform-specific guidance |
After cancelling
What you should do next
Export or copy any data you need before your access ends and remove or disable the browser extension if you no longer require automation.
Keep copies of cancellation confirmations and any refund correspondence for your records.
Useful official links
Address
Company headquarters
Dux-Soup (Supertec BV) is based at Nonnenveld 783, Breda, Netherlands.
Contact for formal requests
Use the Dux-Soup Help Centre or official account support channels for cancellation requests and any formal correspondence.
Reference official pages linked above when contacting support to speed up handling. See Dux-Soup website for support options: Dux-Soup official site.