Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel EFAX
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Efax service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Efax: Easy Method
What is Efax
Overview
eFax is a cloud-based fax service that lets users send and receive faxes via email and a web interface, removing the need for a physical fax machine.
It operates on subscription plans with page allowances, optional HIPAA-compliant tiers, and integration options for cloud storage and email.
Primary uses
Common uses include sending business documents, receiving signed forms, and keeping a fax number without phone-line hardware.
Plans vary by page allowance, team seats, and compliance features to suit individual and business needs.
How to cancel Efax
Cancel via web portal
- Log in to your eFax account.
- Go to Settings or Billing, then click "Cancel My Account".
- Paid plans typically remain active until the end of the current billing cycle after cancellation.
Web-portal cancellation is the primary self-service option for most customers.
Other methods & exceptions
- Annual plans, accounts with multiple fax numbers, or accounts with outstanding balances often cannot be canceled in the web portal and require contacting support via chat, phone, or email.
- If you subscribed through the Apple App Store or Google Play, you must cancel via Apple or Google Play subscription settings; uninstalling the app does not stop billing.
- Postal cancellation via registered mail to the corporate U.S. address is accepted for proof in some cases.
For step-by-step guidance and community-sourced notes on cancellation, see a practical guide: How to cancel eFax (Postclic).
What happens when you cancel
Access and billing
After cancellation, paid accounts typically retain access until the end of the current billing cycle.
If you cancel during a free trial, access usually ends immediately and you won't continue on the trial.
Data, fax numbers and account state
Received and sent fax records typically remain accessible for the remainder of the active period; retention after the billing period depends on eFax policies.
Any assigned local or toll-free fax numbers may be released after cancellation; if you need to retain a number, contact support before cancelling.
Will I get a refund?
eFax refund policy (general)
Activation fees, monthly subscription fees, usage fees, and storage fees are generally non-refundable.
eFax does not provide prorated refunds for mid-period cancellations according to their stated policy.
Free trials and disputed charges
- If you cancel a free trial before it ends, you are typically only liable for any overage charges incurred during the trial.
- There is no explicit 14-day statutory refund right indicated in eFax’s published policy; refunds are limited and not guaranteed.
If you believe you were billed incorrectly or after cancellation, consider contacting your card issuer about a dispute as one option.
Efax plans and pricing
Summary of common plans
Below are representative plans and approximate Singapore-dollar equivalents based on conversion rates.
eFax lists prices in USD globally; the SGD figures are approximate conversions.
| Plan | Price | Period | Features |
|---|---|---|---|
| Plus (Individual) | S$21.37 (approx.) | Monthly (billed annually) | Send/receive 170 pages/mo, local number |
| Pro (Small Business) | S$28.12 (approx.) | Monthly (billed annually) | Send/receive 275 pages/mo, up to 5 team members, toll-free or local number |
| Protect (HIPAA-compliant) | S$56.25 (approx.) | Monthly (billed annually) | 1,000 pages/mo, HIPAA compliance, BAA, jSign |
Notes on pricing
Prices shown are approximate SGD conversions (USD quoted by eFax). Confirm current USD pricing on the provider site before purchasing.
Billing cadence (billed annually vs monthly) and promotional offers may affect the effective monthly cost.
Your consumer rights in Singapore
Applicable law
Consumers in Singapore may have protections under the Consumer Protection (Fair Trading) Act (CPFTA), which prohibits unfair practices.
However, platform-specific terms (like eFax’s non-refundable clauses) can limit refunds for subscription services.
Practical remedies
- If charged after cancellation or billed incorrectly, keep evidence (invoices, cancellation confirmation) and contact eFax support first.
- Consider contacting your payment provider or card issuer about a dispute if you cannot resolve the issue with the vendor.
Customer experiences
Positive feedback
Some users praise eFax customer service as friendly and professional and note ease of use, integration with cloud storage, and HIPAA options for healthcare use.
For a sampling of positive user comments, see community reviews: Trustpilot eFax reviews.
Negative feedback
Other reviewers report difficulty canceling, unexpected ongoing billing after cancellation, and confusing billing practices.
For examples of critical user reports and patterns, see: Sitejabber eFax reviews.
Documentation checklist
What to prepare before contacting support
- Account email and username used with eFax.
- Last invoice(s) and billing method (card, PayPal, Apple/Google store).
- List of assigned fax numbers and any team/member details.
Proofs to retain
- Cancellation confirmation (screen capture or email) and date/time stamp.
- If sending postal cancellation, keep registered-mail proof and a copy of the letter to the corporate address.
Common mistakes
Billing-related mistakes
Uninstalling the mobile app does not stop subscription billing when the subscription is managed by Apple or Google Play.
Users must cancel in their Apple ID or Google Play subscriptions to stop store-managed renewals; refunds in those cases are handled by the store.
Cancellation-related mistakes
Attempting to cancel an annual plan or an account with multiple numbers via the web portal may fail; those accounts commonly require direct support contact.
Not keeping evidence of cancellation or relying solely on app removal can lead to disputes over continued charges.
Comparative recap
Quick comparison
The table below summarizes cancellation control, refund control, and typical timing across methods.
| Aspect | Web portal | Period | App Store (iTunes) / Google Play | Support / Postal |
|---|---|---|---|---|
| How to cancel | Log in → Settings/Billing → "Cancel My Account" | n/a | Cancel via Apple ID or Google Play subscription settings | Contact support by chat/phone/email or send registered-mail to corporate address |
| Refund control | eFax policy: no prorated refunds; activation and fees non-refundable | n/a | Refunds handled by Apple or Google; eFax does not control these | Support may assist for exceptions; proof via registered mail can help |
| When access ends | Access usually until end of billing cycle (paid) | n/a | Store subscriptions end per store rules; uninstall alone does not cancel | Varies - support will confirm effective date |
After cancelling
Verify cancellation
Save any cancellation confirmation you receive (screenshots, email receipts) and confirm the effective cancellation date.
If you used Apple or Google Play, verify the subscription status in your store account to ensure the renewal is stopped.
Where to get more help
For practical cancellation walkthroughs and community tips, see: Postclic: How to cancel eFax.
To review other users’ experiences before or after cancelling, consult community review pages: Trustpilot and Sitejabber.
Address
Corporate address
j2 Global, Inc., 6922 Hollywood Blvd., 5th Floor, Los Angeles, CA 90028, United States.
If you choose postal cancellation, send registered mail and retain proof of posting and delivery for your records.
Contact options
Use the eFax web portal support channels (chat, phone, email) for account-specific questions and to request confirmation when web cancellation is not available.
Keep all correspondence and reference numbers until billing and account closure are fully resolved.