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Cancellation Elementor: Easy Method
What is Elementor
Overview
Elementor is a drag-and-drop website builder for WordPress that provides visual design tools, templates and premium widgets to build pages without coding.
The product is subscription-based for Pro features and offers separate services such as hosting and Elementor AI.
Who uses it
Website builders, freelancers, agencies and small businesses commonly use Elementor to speed up design and deliver responsive sites.
Subscriptions grant access to different feature sets depending on the chosen plan and licence tier.
How to cancel Elementor
Cancel when purchased on the web (Elementor.com)
- Log in to your Elementor.com account.
- Open your dashboard and use the cancellation form provided there.
- Follow the on‑screen prompts to submit the cancellation request.
- Save or screenshot any cancellation confirmation you receive.
Cancel when purchased via mobile stores
- App Store (iOS): Cancel via Apple's Subscriptions settings on your iPhone/iPad or via your Apple ID subscription management. Elementor does not provide a public cancellation process for App Store purchases.
- Google Play (Android): Cancel via Google Play > Subscriptions in the Google Play app or play.google.com. Elementor does not provide a public cancellation process for Google Play purchases.
- Note: For App Store and Google Play purchases, refunds and cancellations are handled by Apple or Google respectively.
What happens when you cancel
Access and renewal
Cancelling generally stops future auto‑renewals for that subscription.
In most cases you retain access to Pro features until the end of the paid term; confirm dates in your account or billing receipt.
Data and account status
Your account and site content remain intact after cancelling the subscription, but Pro features may be disabled once the subscription expires.
Keep backups of site content and any custom code or templates before the expiry date to avoid interruptions.
Will I get a refund?
Web purchases (Elementor.com) - standard policy
- Elementor offers a 30‑day "no questions asked" money‑back guarantee on new Elementor Pro and Hosting subscriptions.
- This guarantee excludes free trials, upgrades and renewals.
- Refund timing: PayPal typically within 24 hours; credit card refunds generally take 5 - 10 business days to appear.
Exceptions and other channels
- Elementor AI subscriptions: no refunds are offered; a free trial is provided instead.
- App Store (iOS) and Google Play (Android): refunds are handled by Apple or Google under their own policies, not by Elementor.
- Submitting a cancellation does not automatically issue a refund - you must request a refund where eligible and follow the specific refund process.
Elementor plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Essential | S$74.81/year | annual | 1 website; Theme Builder, Popup Builder, WooCommerce Builder, Premium widgets/templates/support (Pro features) |
| Advanced Solo | S$106.10/year | annual | 1 website; includes all Essential features plus popup builder, custom code & CSS, ecommerce features |
| Advanced | S$125.07/year | annual | Up to 3 websites; all Pro features |
| Expert | S$252.00/year | annual | Up to 25 websites; Premium support, all Pro features |
| Agency | S$503.26/year | annual | Up to 1000 websites; VIP support, all Pro features |
| Elementor Cloud Website | S$176.00/year | annual | Includes hosting (Google Cloud + CDN), Elementor Pro features, 20 GB SSD, SSL, premium support |
Pricing note
Prices shown are converted to SGD from USD at the referenced mid‑market rate and may vary slightly at checkout due to taxes or processing fees.
For official and current pricing details consult the vendor or your billing page.
Your consumer rights in Singapore
Key rights and protections
In Singapore, consumers are protected against unfair or deceptive trading practices under local consumer protection frameworks.
You can raise concerns about misleading auto‑renewals, non‑delivery of services or billing errors with the relevant authorities and consumer support organisations.
How to act if you have a dispute
- Keep records: invoices, receipts, screenshots and any cancellation confirmations.
- Contact Elementor support first and request written confirmation of cancellation and refund decisions.
- If unresolved, seek assistance from the Consumers Association of Singapore (CASE) or consider dispute resolution options available locally.
Customer experiences
Positive feedback
Many users praise Elementor for its intuitive drag‑and‑drop interface, responsive templates and flexible design options.
Some reviewers note helpful and fast support and a feature‑rich experience for building sites.
Negative feedback
Common complaints include unexpected auto‑renewals, difficulty cancelling in some cases and unclear refund communication.
There are reports of billing problems and occasional account access issues; always document interactions with support.
Documentation checklist
What to gather before you cancel
- Account email and username used to buy the subscription.
- Order number, invoice or receipt showing the purchase and renewal dates.
- Payment method details (last 4 digits of card, PayPal transaction ID).
What to save after cancelling
- Cancellation confirmation (screenshot or email) and any support correspondence.
- Subscription ID, billing history and any refund reference numbers.
- Backups of site content, template exports and custom code.
Common mistakes
Examples of frequent errors
Assuming cancelling on the web will cancel a Mobile Store subscription - purchases through Apple/Google must be cancelled through those stores.
Not saving cancellation confirmation or not checking the billing statement for continued charges are common pitfalls.
How to avoid them
Verify the purchase channel before cancelling so you use the correct process (Elementor.com vs Apple vs Google Play).
Always save confirmation emails or screenshots and monitor your bank or card statement for at least one billing cycle after cancellation.
Comparative recap
Quick reference table
| Channel | How to cancel | Refund handled by |
|---|---|---|
| Web (Elementor.com) | Log in to Elementor.com, use the dashboard cancellation form and follow prompts. | Elementor (30‑day policy for eligible new purchases) |
| App Store (iOS) | Cancel via Apple Subscriptions in your device or Apple ID settings. | Apple |
| Google Play (Android) | Cancel via Google Play > Subscriptions in the Play Store or play.google.com. | Google Play |
Takeaway
Match your cancellation method to where you purchased the subscription and request refunds through the responsible party.
Document everything to support any follow‑up or dispute.
After cancelling
Immediate next steps
- Save any confirmation or reference number you receive after cancelling.
- Check payment method statements for refund credits or unexpected charges.
- If eligible, submit a refund request per the channel’s procedures and note the stated processing times.
Helpful links and resources
For pricing reference and plan comparisons you can consult this compiled pricing page:
Address
Elementor corporate location
Sapir Tower, 40 Tuval Street, Ramat Gan, floors 15 - 16, Israel.
Use the account and support pages for online help and billing enquiries rather than postal communication for faster resolution.
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Written by Eugene Chong
Digital-law graduate · 3 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 3 years.
FAQ
To cancel your Elementor subscription purchased on Elementor.com, log in to your account, access your dashboard, use the cancellation form, and follow the prompts. Make sure to save any confirmation you receive.
Yes, after cancelling your Elementor Pro subscription, your account and site content will remain intact, but Pro features may be disabled once the subscription expires.
Yes, Elementor offers a 30-day money-back guarantee for new Pro and Hosting subscriptions. To request a refund, follow the specific refund process outlined in your account.
To cancel your Elementor subscription purchased through the App Store, go to your device's Apple Subscriptions settings or your Apple ID subscription management. Elementor does not handle cancellations for App Store purchases.
If you do not cancel your Elementor subscription before the renewal date, it will automatically renew, and you will be charged for the next billing cycle based on your subscription plan.