Cancellation Hiri: Easy Method

What is Hiri

Overview

Hiri is a subscription-based email client aimed at managing work email with productivity features such as task management and calendar integration.

It is sold directly from the Hiri website and via common app stores; official company presence has been noted in Dublin’s Dogpatch Labs.

Core features

Hiri’s marketed features include focused inbox tools, email‑to‑task workflows and update access for license holders.

Pricing is published in USD on the official site; local SGD figures are approximations based on exchange rates.

How to cancel Hiri

If you bought via App Store or Google Play

• Open the App Store / Google Play app on the device used to subscribe.
• Go to your account > Subscriptions (or Payments & subscriptions) and locate the Hiri subscription.
• Use the store’s Cancel Subscription button to stop renewals; keep the cancellation confirmation or screenshot.

If you bought on Hiri’s website (web subscription)

• No official public cancellation documentation was found for web subscriptions.
• By analogy with similar apps, web subscriptions typically require contacting the vendor’s support to request cancellation.
• Save any reply or ticket number from support as proof of request.

What happens when you cancel

Access after cancellation

In most subscription services you retain access until the paid period ends; Hiri’s public materials do not state a different policy.

Continue to keep confirmation of cancellation and check expiry dates shown in the store or on any support replies.

Renewal and billing

Cancelling should prevent future automatic renewals if done through the store or confirmed by support for web purchases.

Because public guidance is limited, verify next billing date via store subscription settings or your card statement.

Data and account

Hiri’s published pages focus on licensing and features; there is no clear public statement about data retention or deletion on cancellation.

If data retention or account removal matters, request those specifics from support when you cancel.

Will I get a refund?

Published policy

No evidence was found of a 14‑day refund or cooling‑off right in Hiri’s publicly available materials.

The official site’s pricing page lists product prices but does not provide a public refund policy statement.

What user reports indicate

• User reviews strongly suggest that unused subscription periods are not refunded.
• Multiple reviewers report unresponsiveness from support when seeking refunds.

If you believe a charge is unauthorised, consider contacting your payment provider to discuss a dispute or chargeback.

Hiri plans and pricing

Pricing table

Notes & exchange rates

Hiri publishes prices in USD (US$39/year or US$119 one‑time); the SGD figures above are approximate conversions.

Conversion context and averages used to estimate SGD equivalents are available from exchange‑rate sources and Hiri’s pricing page.

See the official pricing page: Hiri pricing.

For historical exchange‑rate reference: USD→SGD rates.

Your consumer rights in Singapore

General position

No Hiri materials were found that state Singapore‑specific consumer rights or protections for their subscriptions.

Generally, Singapore consumers rely on broad consumer protection laws and the provider’s compliance with those laws.

Practical steps in Singapore

• Contact Hiri support with proof of purchase and a clear cancellation/refund request.
• If billed through Apple/Google, manage cancellations and raise disputes via your store account.
• If charges persist and the provider is unresponsive, contact your bank or card issuer to discuss a dispute or chargeback.

Customer experiences

Negative reports

Numerous reviewers on Trustpilot report repeated, unauthorised charges even after attempted cancellations.

Several users describe lack of support response and difficulty obtaining refunds, with some calling the company a "scam".

Source: Trustpilot reviews.

Positive or neutral reports

No verified positive review excerpts were returned in the available dataset for this guide.

Technical or feature praise may exist elsewhere, but the verified materials emphasise billing and support complaints.

Documentation checklist

Before contacting support

• Order confirmation or receipt (email or screenshot).
• Subscription details from the App Store / Google Play or Hiri account page.
• Dates of attempted cancellations and screenshots showing subscription status.

If you need to escalate or dispute

• Bank or card statements showing the charge.
• Copies of all emailed requests to Hiri support and any replies (save timestamps).
• Subscription cancellation confirmations or store screenshots proving cancellation.

Common mistakes

Assuming the vendor will automatically refund

Many users expect pro‑rata refunds when cancelling mid‑term; Hiri’s public materials and user reports do not support this assumption.

Always request a written refund confirmation and keep documentation if you expect reimbursement.

Not checking where the subscription was purchased

Cancelling in the wrong place (e.g., cancelling the app but not the App Store subscription) is a frequent error.

Confirm whether you subscribed via Apple/Google or directly on Hiri’s website before cancelling and requesting refunds.

Comparative recap

Quick comparison table

Recommendation

If you value the option to stop recurring billing, check store subscription settings before purchasing and keep proof of cancellation.

For one‑time purchases, retain receipts and verify support responsiveness in case future issues arise.

After cancelling

Verify cancellation

• Check the App Store / Google Play subscriptions page or your Hiri account for expiry dates.
• Save screenshots or email confirmations showing the subscription status and end date.

Further actions if billed incorrectly

• Contact Hiri support with your documentation and request a formal acknowledgement of cancellation.
• If support is unresponsive and you were billed incorrectly, contact your bank or card issuer to dispute the charge.
• See Hiri’s official pricing page for purchase records: Hiri pricing.
• For user‑reported experiences and patterns, see: Trustpilot - Hiri.

Address

Company location

Hiri Inc has been associated with Dublin’s Dogpatch Labs, Dublin, Ireland as a company location.

No additional official postal address for cancellations or returns was found in the verified materials provided.

How to contact by post

If you choose to send postal correspondence, address it to Hiri at Dogpatch Labs, Dublin, Ireland and include full purchase details and contact information.

Keep copies of everything you send and consider registered post for proof of delivery.