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Cancellation service #1 in Singapore
Cancellation Hover: Easy Method
What is Hover
Overview
Hover is a SaaS tool aimed at designers and developers to create and manage CSS hover effects and related interactions on websites.
The product is connected to the Hover website and related offerings; company-level terms are published by Hover (Tucows).
Scope of service
Hover provides software tools and may appear in app stores for small standalone apps such as "Hover Pad".
Service specifics, billing and cancellation rules are governed by Hover's terms of service.
How to cancel Hover
Cancel via Apple App Store (iOS)
- Open Settings on your iPhone/iPad and tap your name, then Subscriptions.
- Find the Hover app subscription and turn off Auto-Renew or Cancel Subscription in Apple subscription settings.
- Hover does not manage App Store subscriptions directly; you must use Apple’s subscription controls.
Cancel via Google Play and Hover.com
- Google Play: Open the Play Store app → Menu → Subscriptions → select Hover → Cancel.
- Web (Hover.com / email): Sign in at your Hover account, go to account settings or subscriptions, and disable auto-renewal there.
- For web cancellations, changes take effect at the end of the current paid term; no retroactive cancellation is available.
What happens when you cancel
Access and service continuity
Cancelling a subscription or disabling auto-renew stops future renewals but typically preserves access until the end of the current paid period.
After the current term ends, access to paid features tied to that subscription will be removed.
Data and domain effects
Domains and email services will continue until their paid expiry date; you remain responsible for managing domain transfers and DNS before expiry.
Hover's terms describe billing and termination; review them for details on data retention and account closure.
Will I get a refund?
Standard refund position
Hover's policy is that domain and email renewal fees already paid are non-refundable.
No partial or pro-rated refunds are offered for early termination initiated by the user.
Exceptions and company-initiated terminations
- If Hover (Tucows) initiates termination, they may refund an unused portion at their discretion.
- Any exception is discretionary and handled case-by-case by Hover/Tucows per their terms.
See Hover's terms for the official wording: Hover Terms of Service.
Hover plans and pricing
Current known offering
The verified Singapore App Store listing shows a one-time app purchase; no other SGD subscription pricing was confirmed in the available sources.
Only the listed items from verified data are included in the table below.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Hover Pad (one-time purchase) | S$0.98 | One-time | Simple entertainment game, hover a helicopter |
Your consumer rights in Singapore
Relevant consumer law
Singapore consumers are generally protected by the Consumer Protection (Fair Trading) Act (CPFTA) for fair transactions and accurate descriptions.
Digital services like domains have specific contractual terms, which affect remedies available.
Practical implications
- Hover’s “no refund” term may limit refunds, but CPFTA can require services to be fit for purpose and delivered as advertised.
- To avoid losing money, cancel auto-renewal before the renewal date because retroactive refunds are unlikely.
Customer experiences
Positive feedback
Some users note that Hover is part of Tucows and report responsive support and help in domain recovery situations.
These positive comments typically highlight individual successful interactions with support staff.
Negative feedback
Many negative reviews have been flagged on review platforms; large registrars tend to attract complaints which can skew perception.
Community feedback also points to concerns in handling domain disputes and inconsistent review reliability.
Documentation checklist
What to gather before cancelling
- Account email and login credentials for your Hover account or the app store account used to subscribe.
- Invoice or payment receipts showing renewal dates and amounts.
- Domain names, service IDs, or order numbers related to the service you want to cancel.
Why this matters
- Having receipts and order IDs makes dispute resolution and any discretionary refunds easier to pursue.
- Documentation helps if you need to contact support or escalate under local consumer protections.
Common mistakes
Assuming cancellation is automatic
Users often assume cancelling the app removes the subscription; deleting an app does not cancel App Store or Google Play subscriptions.
Always turn off auto-renew in the relevant subscription settings rather than uninstalling the app.
Missing renewal windows
Waiting until after renewal to request a refund usually fails because Hover’s terms state renewal fees are non-refundable.
Canceling only after a charge posts means you will likely be charged for the next term and will not receive a pro-rated refund.
Comparative recap
Quick comparison
The table below compares how cancellations and refunds are handled across common purchase channels for Hover-related services.
Use it to choose the correct cancellation route for your purchase.
Comparison table
| Platform | How to cancel | Refund | Auto-renewal | Period |
|---|---|---|---|---|
| App Store (iOS) | Cancel via Apple Subscriptions in device settings | No refunds via Hover; refunds subject to App Store policies | Managed by Apple subscriptions | Varies |
| Google Play | Cancel via Google Play Subscriptions | No refunds from Hover; Google Play refund rules may apply | Managed by Google Play | Varies |
| Web (Hover.com / email) | Disable auto-renew in your Hover account settings | No refunds for renewals; discretionary refunds only if Hover/Tucows initiates termination | Disable in account to stop future charges | One-time or subscription depending on product |
After cancelling
What to do next
Confirm cancellation by checking your subscription status in the relevant account and save any confirmation emails or screenshots.
Plan transfers for domains or services you wish to keep before expiry to avoid interruption.
Useful links
Address
Corporate address
Hover (Tucows) corporate correspondence is associated with the following address provided in public materials:
96 Mowat Avenue, Toronto, Ontario, M6K 3M1, Canada
Contact notes
The Hover website contains specific support channels and the official terms page; consult the linked Terms of Service for formal notices and policies.
For account-specific help, use the account support options on Hover’s site referenced above.
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Written by Wei Jie Tan
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.