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Cancellation service #1 in Singapore
InShot is a mobile-first video and photo editing app that provides trimming, filters, transitions and music tools for creators.
It is available on iOS and Android and offers free features plus paid upgrades (Pro, packs, or one-time purchases).
Key capabilities include timeline editing, effects/filters, sticker and text overlays, and export options for social platforms.
Paid plans remove watermarks, unlock pro effects and optionally remove ads or add lifetime access.
After you cancel, your paid access typically continues until the end of the paid billing cycle.
You can keep using Pro features until the subscription or pre‑paid period expires.
Auto‑renewal is turned off when you cancel; you will not be charged on the next renewal date if cancellation completed before renewal.
For Google Play, allow at least 24 hours before renewal to ensure cancellation takes effect in time.
Your InShot account and any created files remain in your device or account; cancelling subscription does not delete app data automatically.
To remove app data, follow device or app settings for data deletion after you cancel.
There is no automatic pro‑rata refund for the unused portion of the current billing period when you cancel.
Refunds are discretionary and must be requested through the platform that charged you (Apple or Google).
In Singapore, digital content generally does not have an unconditional 14‑day cooling‑off refund once delivered.
If you believe a billing error occurred (e.g., charged before trial ended), request a refund through the store and keep documentation.
Below are in‑app purchase prices for Singapore users based on available third‑party store analytics.
Prices and availability may change; these are intended as a reference only.
| Plan | Price | Period | Features |
|---|---|---|---|
| InShot Pro - Monthly | S$5.98 | Monthly | Full Pro features, no watermark, ads removed |
| InShot Pro - Yearly | S$19.98 | Annual | Full Pro features, no watermark, ads removed |
| Remove Ads | S$5.98 | One‑time | Removes ads only |
| InShot Pro - Lifetime | S$59.98 | One‑time | Full Pro features permanently |
| Video Effect - FORM Pack | S$2.98 | One‑time | Unlocks FORM video effects |
| Transition Pack - Power | S$5.98 | One‑time | Adds Power transitions |
| Filter Pack - CINEMA | S$2.98 | One‑time | Unlocks CINEMA filters |
| Filter Pack - SKIN | S$2.98 | One‑time | Unlocks SKIN filters |
| Transition Pack - Glitch | S$5.98 | One‑time | Adds Glitch transitions |
| Filter Pack - FILM | S$2.98 | One‑time | Unlocks FILM filters |
Singapore law generally does not grant an unconditional 14‑day cooling‑off right for digital content once supplied or accessed.
Rights depend on contract terms and platform policies rather than an automatic statutory refund.
If a refund or dispute cannot be resolved with the platform, consumers can contact the Consumers Association of Singapore (CASE) for guidance.
Small Claims Tribunals are another option for unresolved low‑value disputes involving Singapore parties.
Many users praise InShot for its intuitive interface and powerful editing tools that are easy for beginners.
Users often cite convenience for quick social media edits and the value of paid features when regularly used.
Common complaints include billing problems: unexpected charges, trial period charges, and difficulty obtaining refunds.
Users also report slow customer support responses and technical issues such as app crashes or restore‑purchase failures.
A frequent error is uninstalling InShot and assuming the subscription is cancelled; the store subscription remains active until cancelled via the platform.
Always cancel through App Store, Google Play, or the in‑app subscription manager.
On Google Play you should cancel at least 24 hours before renewal; waiting until the renewal day can result in another charge.
Check billing cycle dates in your store subscriptions page to avoid late cancellations.
Subscriptions cannot be moved between iOS and Android - you must cancel on the old platform and subscribe again on the new one.
Assuming the subscription transfers is a common source of confusion and extra charges.
The table below summarizes where to cancel, how refunds are handled, and what happens after cancellation across platforms.
Use it to pick the correct cancellation route for your situation.
| Platform | Where to cancel | Refund request | Access after cancel | Notes | Period |
|---|---|---|---|---|---|
| App Store (iOS) | iOS Settings → Subscriptions → InShot | Request via Apple "Report a Problem" (discretionary) | Access until billing cycle end | Apple decides refunds | Monthly / Annual |
| Google Play (Android) | Google Play Store → Subscriptions → InShot | Request via Google Play Help (discretionary) | Access until billing period ends | Cancel ≥24 hours before renewal recommended | Monthly / Annual |
| InShot app / Web | Profile → Settings → Manage Subscription → Cancel | Refunds handled by the platform that processed payment | Access until billing cycle end | In‑app cancel stops auto‑renewal but store may still show active subscription until expiry | Monthly / Annual |
If the platform does not resolve billing issues, consider contacting the Consumers Association of Singapore (CASE) or using the Small Claims Tribunal for unresolved consumer disputes.
Keep all documentation and timelines to support any escalation or claim.
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Use platform support channels first (Apple or Google) for subscription or refund requests as they handle payments and refunds directly.
Keep copies of receipts and correspondence when contacting support or consumer bodies.
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Written by Eugene Chong
Digital-law graduate · 3 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 3 years.