Cancellation Justdone: Easy Method

What is Justdone

Brief description

Justdone is a subscription-based SaaS platform that offers AI-powered writing and productivity tools to help users summarise, paraphrase, generate citations and streamline document work.

Primary use cases

Users commonly use Justdone for studying, drafting and editing text, and automating routine writing tasks.

How to cancel Justdone

Web subscription (justdone.com)

• Log into your account at the Justdone website.
• Go to Subscriptions or Billing in your account settings and choose Cancel.
• Cancel at least 24 hours before the trial or current period ends to avoid auto-renewal.
• Reference: official site pricing and subscription flow: Justdone pricing.

iOS App Store subscriptions

• Open iOS Settings → tap your Apple ID → Subscriptions and cancel the JustDone subscription there.
• Canceling from the Justdone site does not stop App Store billing; you must cancel via Apple to end App Store charges.

Google Play subscriptions

• Open the Google Play Store → Payments & Subscriptions → Subscriptions and cancel the JustDone subscription.
• You must cancel inside Google Play to stop Play Store billing for the subscription.

Alternative or postal cancellation

• If the web interface is unclear, you may contact official support or send a recorded postal notice to the company address (keep proof of posting).
• Some community guides recommend recorded delivery when online cancellation is problematic.

What happens when you cancel

Access after cancellation

After cancelling, you typically retain access until the end of the paid billing period or trial, unless otherwise stated by the provider.

Auto-renewal and billing

Cancellation prevents future auto-renewal if done before the renewal deadline. Charges already processed generally remain subject to the provider’s refund policy.

Will I get a refund?

Official policy

Justdone does not publish a clear, guaranteed refund policy in its publicly available terms; refunds are not automatically granted.

Exceptions and practical tips

• Some users report receiving refunds after contacting support (examples cite refunds processed within ~14 business days), but outcomes vary and appear case-by-case.
• If you cannot resolve billing issues with the provider, consider contacting your payment provider to dispute unauthorised charges or escalating to local consumer protection bodies.

Justdone plans and pricing

Pricing overview

The table below lists the main plans and sample Singapore-dollar amounts reported. Justdone lists prices in USD; your bank converts to SGD at payment time.

Official pricing reference

For the vendor’s current offers and exact amounts in USD check: Justdone pricing.

Your consumer rights in Singapore

Cooling-off and digital content

In Singapore there is no statutory 14-day cooling-off right for digital content once it has been consumed, unless the provider offers one explicitly.

Disputes and escalation

• If you suspect misrepresentation, cannot cancel, or face unauthorised charges, you may need to dispute the charge with your bank or payment provider.
• If unresolved, consider filing a complaint with local consumer protection authorities or seeking further legal advice.

Customer experiences

Positive feedback

• Users praise the interface and time-saving features (summarising, paraphrasing, citation generation) and report improved writing fluency and productivity.
• Some users note helpful customer service and tools that make study and document review easier.

Negative feedback

• Frequent complaints involve the AI detector falsely flagging human-written text as AI-generated and inconsistent detection results.
• Many users report billing difficulties: trouble cancelling, unexpected charges after cancellation, and slow or denied refunds.

Documentation checklist

What to collect

• Account email and username, screenshots of subscription status and cancellation screens.
• Receipts or payment confirmation, bank or card statements showing charges, and any app-store subscription screenshots.
• Support emails or chat transcripts and timestamps of actions (cancellation request date/time).

How to present evidence

• Organise files chronologically, label screenshots with dates, and keep originals (or verified copies) of postal receipts if used.
• When contacting banks or authorities, submit clear, concise evidence and a short timeline of events.

Common mistakes

Assuming one cancellation method covers all

A common error is cancelling on the Justdone website but forgetting to cancel the subscription in Apple or Google Play. That will not stop store billing.

Not recording proof

Failing to keep screenshots, receipts or confirmation emails makes disputes harder to resolve. Always save cancellation confirmations and transaction records.

Comparative recap

Channel comparison

Key takeaways

• Always cancel in the same channel you subscribed through to stop billing.
• Keep proof and be prepared to contact your bank or authorities if you cannot obtain a satisfactory resolution.

After cancelling

Follow-up actions

• Save confirmation messages and check your bank/card statements for any further charges.
• If a charge appears after cancellation, contact Justdone support and your payment provider immediately.

Useful links

• Justdone pricing and plan details: https://justdone.com/pricing
• Special offers and promotions: https://justdone.com/em/special-offer
• Independent review and practical notes: Justdone review

Address

Postal address

Just Done Ltd, Berwick Road 58, SK17 9PE Buxton, United Kingdom.

Company notes

The subscription Terms list GM Appdev Limited (Cyprus) as the company used for subscriptions in some notices; for postal cancellation community guides reference the UK postal address above.