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Cancellation service #1 in Singapore
Justdone.Ai is a subscription-based SaaS platform that automates workflow and helps users create and manage content with AI tools.
The service offers a set of AI tools such as an AI Humanizer, plagiarism checks and citation features to speed up writing and task automation.
Individuals and teams use Justdone.Ai for content drafts, editing, and productivity tasks across personal and business workflows.
Plans are subscription-based and accessed via the web or mobile app stores depending on how you subscribed.
Your access typically remains until the end of the current paid period or trial, unless stated otherwise in your account settings.
Cancellation usually prevents future renewals but does not automatically delete your account data.
To avoid unintended charges, cancel at least 24 hours before the billing or trial period ends as stated in the Terms of Use.
If you cancelled via a mobile store, manage refunds and renewals through that store rather than the Justdone web portal.
Justdone.Ai does not publicly guarantee refunds; refund requests are handled on a case-by-case basis by customer support.
There is no explicit automatic refund or statutory cooling-off right listed for subscriptions in the provider’s Terms of Use.
Justdone lists prices in USD on its site; below are approximate SGD conversions from verified data.
Actual billed amounts may vary depending on your bank or card conversion rate.
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Unlimited Monthly Plan | S$27.00 (approx.) | Monthly | Access to 35+ AI tools, unlimited usage |
| Unlimited Annual Plan | S$33.75/month (billed annually, approx.) | Annual (effective monthly) | Access to 35+ AI tools, unlimited usage |
| 7-Day Access | S$2.70 (approx.) | 7 days | Short-term trial/full access |
The above SGD prices are approximate conversions using an exchange rate of about 1 USD ≈ 1.35 SGD.
Refer to the official pricing page for current USD amounts and exact billing figures.
There is no statutory 14-day cooling-off right for digital subscription services like Justdone.Ai in Singapore according to publicly available information.
Digital content and subscription services are generally not covered by the same cooling-off rules that apply to some physical goods.
Many users praise the AI Humanizer and find the tools user-friendly and helpful for saving time on writing tasks.
Positive reviews highlight features like plagiarism checks, citations, and the overall usefulness for writing assistance.
There are repeated complaints about inaccurate AI detection, difficulties with cancellation flows, and unexpected charges or renewals.
Some users report slow or unresponsive support and problems obtaining refunds after a renewal.
Example: Trying to cancel a subscription through the Justdone web portal when you originally subscribed via Apple or Google Play.
This can lead to continued renewals because the store manages the billing.
Example: Cancelling on the day the billing period ends rather than at least 24 hours beforehand.
That often results in an unavoidable renewal charge for the next period.
| Feature | Web cancellation | Apple/Google Play cancellation |
|---|---|---|
| Where to cancel | Justdone account settings (justdone.ai) | Apple App Store or Google Play subscription manager |
| Refund likelihood | Discretionary, case-by-case (no public guarantee) | Subject to store policies; refunds handled by the store in many cases |
| Required notice | At least 24 hours before trial or billing period end | Follow the store’s cancellation timing; generally cancel before renewal |
| Ease of dispute | May require direct support contact and evidence | Can escalate via Apple/Google support or payment dispute |
Confirm you received a cancellation confirmation or see the subscription status in your account.
Keep confirmation emails and screenshots for 60 - 90 days in case of a billing dispute.
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Use the account support channels on the Justdone site or the relevant app store support for subscription and refund enquiries.
Retain documentation of all communications and cancellations for any follow-up or disputes.
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Written by Wei Jie Tan
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.