Cancellation Motion: Easy Method

What is Motion

Overview

Motion is a subscription-based productivity and scheduling SaaS that combines task management, calendar scheduling, and AI-driven prioritisation to help users plan and execute work.

The service syncs with calendars and offers automatic scheduling and visual reminders to streamline day-to-day planning.

Key capabilities

Key features include AI-driven task scheduling, multi-calendar sync, and automated rescheduling to maximise focus time.

Motion is delivered as a paid subscription with monthly and annual billing options, and a free trial period for new users.

How to cancel Motion

Cancel via web or app (Motion account)

If you subscribed directly with Motion, cancel from the Subscriptions section in your account settings.

See Motion’s official cancellation instructions: Motion - Cancel your plan.

• Sign in to your Motion account.
• Open Settings → Subscriptions (or Billing) → Cancel plan.
• Follow the on-screen prompts to confirm cancellation.

Cancel via App Store or Google Play

If you bought Motion through the App Store or Google Play, manage and cancel the subscription through that platform’s subscription settings.

Platform billing remains governed by the app store; Motion’s refund policy still applies and refunds must be requested through the store when applicable.

• On iOS: Open Settings → your Apple ID → Subscriptions → select Motion → Cancel.
• On Android: Open Google Play → Menu → Subscriptions → select Motion → Cancel.
• For the iOS App Store listing in Singapore see: Motion on the App Store (SG).

What happens when you cancel

Account access and service period

After cancellation you generally retain access to paid features until the end of your current billing period.

Cancelling does not automatically create a refund for unused time unless Motion decides otherwise.

Data retention and account closure

Your project data and account typically remain available after cancellation unless you request deletion.

If you want data removed, contact support and follow Motion’s data-removal or account-deletion process in their help/terms.

Will I get a refund?

Motion’s stated refund policy

Motion’s Terms of Service state purchases are non-refundable; Motion is not obligated to issue refunds and generally does not refund unused time or pre-payments.

Motion may, at its sole discretion, grant refunds on a case-by-case basis. See Motion’s Terms: Motion Terms of Service.

Exceptions, trials and platform refunds

Trial cancellations within the trial window (commonly 7 days) can avoid charges; after a paid subscription starts, refunds are evaluated case-by-case.

If you subscribed via an app store, refunds are subject to that platform’s refund process and policies; Motion cannot force an app-store refund.

Motion plans and pricing

Pricing table

Notes on pricing

The App Store prices above are the definitive SGD amounts shown for Motion in Singapore.

Motion’s website lists USD pricing and does not publish official SGD equivalents; conversions vary outside the App Store listing.

Your consumer rights in Singapore

Cooling-off and statutory rights

There is no automatic statutory 14-day cooling-off right for this type of digital subscription under Singapore law similar to physical goods rules.

Motion’s Terms set the cancellation notice and refund disclaimers that govern the contract between you and the provider.

Platform and payment protections

If you paid via the App Store or Google Play you may be able to request a refund through those platforms’ customer-support and dispute mechanisms.

If charges continue despite cancellation, you can contact your card issuer to dispute unauthorised recurring charges as a last resort.

Customer experiences

Positive feedback

Many users praise Motion’s AI scheduling, calendar sync, and improvements in task prioritisation and productivity.

Recent reviews report that AI agents and automated scheduling can be a “game changer” for planning and time management.

Negative feedback

Other users report issues with cancellations during trials not being processed and difficulties obtaining refunds or timely customer support.

Complaints include recurring charges despite cancellation attempts and cases that required disputes through banks or app stores.

Documentation checklist

What to prepare before contacting support

• Account email and username used with Motion.
• Order receipt or invoice showing the charge and date.
• Subscription ID or transaction reference where available.

Supporting evidence to keep

• Screenshots of cancellation attempts or subscription settings.
• Bank or card statements showing the charged amounts and dates.
• Any confirmation emails from Motion or from the App Store/Google Play.

Common mistakes

Timing and notice errors

Not cancelling at least 30 days before the next billing date can result in an unwanted renewal and charges for the next period.

Users often assume cancelling immediately will prorate or refund remaining time; Motion’s terms generally do not provide pro‑rata refunds.

Platform confusion and refund assumptions

Buying via the App Store but attempting to cancel on the Motion website (or vice versa) can lead to incomplete cancellations.

Assuming Motion must issue an app-store refund is a mistake - platform purchases are governed by the platform’s refund process.

Comparative recap

Quick comparison table

Notes on the comparison

App Store purchase prices in SGD are definitive for Singapore users; Motion’s web pricing is USD-based and may convert differently.

Always check the channel you used to subscribe before initiating cancellation or requesting refunds.

After cancelling

Next steps to confirm cancellation

Save any confirmation screens or emails you receive after cancelling for your records.

If you cancelled via Motion, review your account’s Subscription or Billing page to confirm the cancellation status.

If you need a refund or dispute a charge

If you subscribed through Motion and want escalation, reference Motion’s Terms and contact their support as a first step: Motion Terms of Service.

If you purchased via the App Store, request a refund through Apple or consult the App Store support flow: Motion on the App Store (SG).

Address

Registered office

Motion (local operations / related service) - Registered office: 158 Kallang Way, #03‑641, Performance Building, Singapore 349245.

Use this address for formal correspondence or to confirm local registration details where needed.

Contact pointers

For account, billing or data requests, use Motion’s in-app help or the official help pages first.

Keep documentation (receipts, screenshots, dates) ready if you escalate to platform support or your payment provider.