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Cancellation service #1 in Singapore
Resumaker Ai is a SaaS platform that uses AI-driven templates and tools to help users create resumes and cover letters quickly. The service offers downloadable resume and cover letter files plus editing features aimed at job applicants.
Key features include resume templates, cover letter generation, spell checking and career tips. Subscriptions provide varying access lengths and download allowances depending on the plan selected.
Cancellations made per the Terms take effect at the end of your current billing period. You keep access until that period ends and will not be billed for the next period.
Your account data and any content you created typically remain in your account unless you delete it. Check account settings or contact [email protected] to request data removal.
The table below lists plan names, prices and included features as provided in Resumaker’s published data.
No Singapore‑specific SGD pricing was found; billed amounts may include GST or conversion differences. Verify the final charge on your bank or card statement.
| Plan | Price | Period | Features |
|---|---|---|---|
| Standard Plan | US$79 for 7 days | 7‑day access | Unlimited resume downloads, cover letter downloads, spell checker, career tips, premium templates, 14‑day money‑back guarantee |
| Professional Plan | US$999 for 3 months | 3 months | Unlimited resume downloads, cover letter downloads, spell checker, career tips, premium templates, 14‑day money‑back guarantee |
| Expert Plan | US$1,999 for 6 months | 6 months | Unlimited resume downloads, cover letter downloads, spell checker, career tips, premium templates, 14‑day money‑back guarantee |
| Subscription via trial | US$0.99 trial then ~US$29.70 every 4 weeks (~US$34.99/month) | Recurring 4‑weekly billing | Continued access after trial; includes resume/cover tools as per subscription |
Singapore’s 14‑day “cooling‑off” right applies only to certain contracts and generally does not apply where the consumer consents to start digital content immediately.
If you agreed to immediate access during a trial, the withdrawal right will likely not apply for services already delivered.
The Consumer Protection (Fair Trading) Act (CPFTA) requires clear disclosure of terms and fair practices. Hidden recurring charges or unclear trial terms may raise CPFTA concerns.
If you cannot resolve billing or cancellation issues with Resumaker, consider filing a complaint with CASE (Consumers Association of Singapore) and your payment provider or bank.
Some users report that Resumaker helps create professional‑looking resumes quickly and saves time, with useful AI suggestions and ready templates.
Other users have reported unexpected recurring charges and difficulty stopping billing, including cases where website cancellation appeared to fail or lacked confirmation emails.
Many affected users describe contacting banks or filing disputes when support response was slow or unclear.
Many subscribers miss the “at least 7 days before period end” requirement for web cancellations. Missing that window may result in another billing cycle.
Users sometimes cancel inside the app but forget to cancel the App Store or Google Play subscription (or vice versa). Always confirm which payment channel was used and cancel within that channel.
The table below summarizes price, period and intended use for each plan to help choose or confirm the plan you purchased.
Shorter access plans suit one‑off resume updates; longer plans suit ongoing job‑search needs. Check billing cadence if you used a trial subscription.
| Plan | Price | Period | Best for |
|---|---|---|---|
| Standard Plan | US$79 | 7‑day access | Quick one‑time resume updates and downloads |
| Professional Plan | US$999 | 3 months | Short to mid‑term job searches needing repeated edits |
| Expert Plan | US$1,999 | 6 months | Extended job hunting or career coaching with frequent updates |
| Subscription via trial | US$0.99 trial then ~US$29.70 every 4 weeks | Recurring 4‑weekly billing | Monthly‑style access after a low‑cost trial |
Primary address listed in Resumaker’s Terms of Use: Avenida Diagonal 534, Barcelona, 08006, Spain.
For cancellations and support contact: [email protected]. Include your account details and evidence as per the checklist above.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Wei Jie Tan
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.