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Cancellation service #1 in Singapore
Resumelab is an online subscription service that provides customizable resume and cover letter templates, plus tools to build and export professional CVs quickly.
The service runs as a web-based SaaS platform with account-based access, optional trial periods, and recurring subscription billing managed through the website or app stores.
Cancellation takes effect at the end of the current billing cycle. You keep access to your account and downloads until that period ends.
ResumeLab will send a cancellation confirmation email with a cancellation number. Keep this for your records in case you need support or a refund dispute.
Refunds may be issued if you cancel before the end of a trial period, but ResumeLab does not guarantee refunds after the trial has expired.
Pricing can change and may differ by region. Always check ResumeLab’s official site for the most up-to-date plan details before subscribing.
This guide does not invent or quote exact Singapore-dollar prices. Refer to ResumeLab’s website or the app store listing for current rates and currencies.
Singapore consumer protection does not automatically mirror EU-style 14‑day digital withdrawal rules. Rights for digital subscriptions depend on the contract terms and whether the service began immediately.
Many users report that ResumeLab is easy to use, with helpful templates and simple resume/cover letter creation workflows.
Some reviewers note that cancellation and re‑subscription are straightforward and that past work is retained after cancelling.
Common complaints include limited download formats (PDF/plain text only), missing DOCX support, and reports of unclear renewal notices or unexpected charges.
There are user reports of refund disputes and reduced refund amounts; experiences vary by case and payment method. See user reviews for examples: Trustpilot ResumeLab reviews.
Users sometimes cancel on the website while their subscription is billed through an app store (or vice versa). That does not stop store-managed renewals, so always cancel in the billing channel used for payment.
Assuming you will automatically get a refund after cancelling is a common error. Refunds are not guaranteed after a trial and are handled case-by-case or by the app store for store purchases.
| Method | When it takes effect | Refund possibility | Notes |
|---|---|---|---|
| Website cancellation (My Accounts → My Settings) | End of current billing cycle | Possible only if within trial; otherwise generally no | You'll receive a cancellation confirmation email with a cancellation number |
| Apple App Store / Google Play | Controlled by the app store’s cancellation timing | Refunds handled by the store per their policy | Cancel inside the respective store account to stop renewals |
| Immediate digital delivery | Access remains until billing period ends | 14‑day consumer withdrawal may not apply if service accepted and started immediately | Check terms; immediate use can waive some withdrawal rights |
Keep the cancellation confirmation email, screenshots of your account status, and any receipts. These help if you need support or a refund dispute.
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Written by Wei Jie Tan
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.