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Cancel TEAMVIEWER
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Teamviewer service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Teamviewer: Easy Method
What is Teamviewer
Product overview
TeamViewer is a subscription-based remote access and support software that lets users connect to and control devices from anywhere. It supports cross-platform connections, file transfer, remote printing, and remote management.
Common use cases
Typical uses include IT support, remote work access, online meetings, and device monitoring. Licenses are sold as recurring subscriptions or add-ons tailored to business needs.
How to cancel Teamviewer
Cancel via App Store (iOS)
- Open your device Settings and go to Apple Subscriptions or visit reportaproblem.apple.com.
- Find the TeamViewer subscription and follow Apple's cancellation flow; refunds are handled by Apple per their policies.
Cancel via Google Play (Android)
- Open the Google Play Store → Payments & Subscriptions → Subscriptions.
- Select TeamViewer and tap Cancel subscription; refunds follow Google Play policy and must be requested through Google.
Cancel direct web purchases from TeamViewer
- Submit a written cancellation at least 28 days before the end of the initial or renewal term.
- Accepted channels: support ticket, email, Customer Portal message, or signed letter to the legal entity handling your contract.
- Keep proof of the written notice and the date it was sent; missing the 28-day window may cause automatic renewal.
What happens when you cancel
Access after cancellation
If cancellation is accepted, you retain access to paid features until the end of the paid period. Services typically continue for the remainder of the subscription term.
Renewal and billing
Failure to provide the required 28-day written notice before renewal can result in automatic renewal and continued billing. Monitor your billing statements after sending notice.
Data and accounts
Account data and settings commonly remain accessible unless you request deletion or the provider specifies retention rules. Export important data before termination if needed.
Will I get a refund?
Within the 7-day money-back window
TeamViewer offers a limited refund or invoice cancellation if requested within 7 days of purchasing a new license or add-on. Submit requests promptly in writing to the appropriate support channel.
Beyond the 7-day window and renewals
Generally, refunds are not provided beyond the 7-day period. Cancellations must follow the 28-day notice rule to avoid renewal charges.
App Store and Google Play purchases
If you bought through Apple or Google Play, refund eligibility and the refund process are governed by Apple’s or Google Play’s policies and must be handled through those platforms.
Teamviewer plans and pricing
Available Singapore SGD plans
Below are the known SGD-denominated annual plans available via authorized distributors in Singapore.
Notes on listed prices
Official global prices are in USD and may vary when converted to SGD. Contact local resellers or TeamViewer sales for other plans or corporate licensing.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Business (annual) | S$740.21 | annual | Single-user business package; remote control, unattended access, remote printing, file sharing, TeamViewer Meeting, Remote Management. |
| Premium Annual Subscription (Base 1 channel) | S$1,649.00 | annual | 15 licensed users, unlimited devices, 1 concurrent connection (channel), up to 10 concurrent sessions per channel, 300 managed devices. |
Your consumer rights in Singapore
Cooling-off and statutory rights
Singapore law does not generally provide a statutory cooling-off period for digital subscriptions unless the merchant offers one. TeamViewer’s 7-day refund window is a contractual concession, not a legal requirement.
App store purchases and local rules
For purchases via Apple or Google Play, platform refund mechanisms and terms apply. Apple may facilitate refunds within certain timeframes depending on the situation.
Evidence and escalation
Keep records of cancellation attempts (emails, tickets, dates) and billing statements. For unresolved disputes, you may seek guidance from the Consumers Association of Singapore (CASE) or similar consumer bodies.
Customer experiences
Positive feedback
Users commonly praise TeamViewer for ease of use, secure connections, stable remote sessions, and strong cross-platform compatibility.
Singapore reviewers often note intuitive setup, stability, and professional remote support workflows.
Negative feedback
Frequent complaints include perceived high pricing for individuals or small organisations and frustration with cancellation and refund processes.
Users report difficulties with the 28-day written notice requirement, unexpected auto-renewals, and slow or opaque refund handling in some cases.
Documentation checklist
What to prepare before cancelling
- Subscription invoice or order number and purchase date.
- Account email and customer ID used for the subscription.
- Copy of written cancellation request (email, ticket, or signed letter).
Proof to retain after cancellation
- Confirmation of cancellation from TeamViewer or platform (screenshot or email).
- Billing statements showing when charges stop or any refunds issued.
- Exported data or device lists if you need them post-termination.
Common mistakes
Missing the 28-day written notice
Example: Sending a verbal request or a late email without meeting the 28-day window can result in automatic renewal and additional charges.
Using the wrong cancellation channel
Example: Attempting to cancel a Google Play purchase directly with TeamViewer instead of through Google Play will not stop platform billing; always cancel through the store for app-store purchases.
Comparative recap
Quick comparison
The table below summarizes key differences between the two listed SGD plans to help choose the right option.
Decision pointers
Consider number of licensed users, concurrent sessions, and managed device limits when selecting a plan.
| Plan | Main difference | Price (SGD) | Period |
|---|---|---|---|
| Business | Single-user package for individual business use and basic remote features. | S$740.21 | annual |
| Premium (Base 1 channel) | Multi-user licensing with more users, channels and managed device capacity for larger teams. | S$1,649.00 | annual |
After cancelling
What to check post-cancellation
Confirm you received written cancellation confirmation and that no further charges occur after the subscription end date.
Monitor bank or card statements and follow up immediately if an unwanted renewal or charge appears.
Helpful links
- TeamViewer pricing overview
- Local distributor listing (LangyaTech)
- Reseller listing (WinPro Singapore)
Address
Corporate headquarters
TeamViewer GmbH, Jahnstrasse 30, 73037 Göppingen, Germany.
Notes about sending written cancellations
When required, send cancellation notices in writing (email, support ticket, Customer Portal message, or signed letter) and retain proof of delivery and date.