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Cancellation service #1 in Singapore
YouCam Perfect is a photo-editing app by Perfect Corp. that offers filters, beautify tools, templates and collage-making features for selfies and images.
The app is delivered as a subscription service across mobile stores and directly via Perfect Corp., with some features gated behind premium plans.
Users access YouCam Perfect on iOS (App Store), Android (Google Play) and via accounts on Perfect Corp.’s website.
Billing and subscription management may differ depending on the platform used to subscribe.
When you cancel a paid subscription, premium features generally remain available until the end of your current paid period.
After the paid period ends, access to premium features is revoked unless you resubscribe.
Cancelling stops future auto‑renewal but does not usually retroactively refund past charges unless exceptions apply.
Billing is managed by the store used to subscribe (Apple or Google) or by Perfect Corp. for web subscriptions.
Perfect Corp. states refunds may be requested within 7 days of purchase and are processed pro‑rata minus transaction fees.
No refunds are generally provided after 7 days; pay‑as‑you‑go credits are non‑refundable except at the company’s discretion. Refunds may take up to 60 days to process.
If you subscribed via Apple’s App Store, Apple manages refunds; you must request refunds from Apple under its policies.
If you subscribed via Google Play, Google manages refunds; request a refund through Google Play’s refund process.
Pricing and plan details can change; always confirm current plans and prices on Perfect Corp.’s official pages or in the app stores before subscribing.
This guide does not list or guess subscription prices. Check the official product pages for accurate, up‑to‑date pricing.
Perfect Corp.’s published policy offers a 7‑day refund window but does not reference Singapore statutory cooling‑off periods.
Consumers in Singapore may have additional rights under local consumer protection laws that could affect refunds or disputes.
If you believe your statutory rights apply or you cannot resolve a billing dispute, consider contacting local consumer authorities or seeking legal advice.
Keep records of purchases and communications to support any formal dispute or complaint.
Many users praise YouCam Perfect’s editing tools, beauty filters, templates and collage features for creative results.
Some reviewers describe the app’s effects and ease of use positively.
Common complaints include misleading free‑trial practices, unexpected charges, aggressive paywalls and difficulties getting refunds or support.
Users also report app glitches (crashes, failure to save) and frustration when features once free become restricted behind paywalls.
Users often try to cancel inside the app but actually subscribed through Apple or Google. Always cancel in the store used to purchase.
Failing to check which account (Apple ID, Google account, or web account) was used can delay successful cancellation.
Expecting an automatic refund when you cancel is common but incorrect for most purchases; follow the refund rules for your purchase channel.
Another mistake is not saving receipts or confirmation screenshots, which are useful if you need to request a refund or escalate a dispute.
| Channel | Cancellation method | Refund | Access after cancel |
|---|---|---|---|
| App Store (iOS) | Cancel via iOS Settings > Subscriptions | Request refund from Apple under Apple’s policy | Premium access remains until end of current billing period |
| Google Play (Android) | Cancel via Google Play Store > Subscriptions | Request refund from Google Play under Google’s policy | Premium access remains until end of current billing period |
| Web (Perfect Corp.) | Log into your YouCam account on Perfect Corp. website or send written notice per Terms | Refunds may be requested within 7 days, pro‑rata minus fees; processed up to 60 days | Premium access remains until end of current paid period |
Save cancellation confirmation and check your next billing statement to ensure no new charge is applied.
Keep screenshots of subscription lists showing the status changed to "Cancelled" or similar.
Perfect Corp. has a regional presence registered in Singapore at the following address:
60 Paya Lebar Road #05-23 Paya Lebar Square, Singapore
There is no publicly listed separate "cancellation address" for subscriptions; use in‑app/account cancellation or the online Terms of Service process.
If you need to escalate a dispute, keep all documentation and consider contacting local consumer protection resources for further guidance.
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Written by Hui Xin Lim
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.