Cancellation Youcam: Easy Method

What is Youcam

Overview

YouCam is a subscription-based photo and video editing app that offers AI-powered enhancements, AR makeup effects, and advanced retouching tools.

Main uses

Users employ YouCam for portrait edits, filters, virtual makeup, and creative video effects on mobile devices and web platforms.

How to cancel Youcam

Cancel via App Store (iOS)

• Open iPhone/iPad Settings → tap your name → Subscriptions → find YouCam Perfect → Tap "Cancel Subscription".
• Important: Deleting the app does NOT cancel the subscription. Always cancel from your Apple subscription settings.

Cancel via Google Play (Android)

• Open Google Play Store app → tap profile icon → Payments & subscriptions → Subscriptions → select YouCam Perfect → Cancel subscription.
• Confirm cancellation in Google Play and keep your confirmation email or screenshot for records.

Cancel via Web (Perfect Corp. website)

• Log into your YouCam account on the Perfect Corp. site → go to subscription or billing settings → use the on-site option to cancel.
• If the site does not allow cancellation, send a written cancellation notice as required in the Terms to the provider.

What happens when you cancel

Access after cancellation

When you cancel a recurring subscription, you typically retain access until the end of the paid billing period.

Renewal and charges

Cancellation prevents future renewals but does not retroactively remove charges already posted by the store or provider.

Data and account state

Your account and any uploaded content usually remain; check YouCam account settings for data retention and deletion options.

Will I get a refund?

Refunds for App Store (iOS)

• Refunds must be requested directly from Apple; Perfect Corp. cannot process App Store refunds.
• Use Apple's Report a Problem page or your Apple purchase history to request a refund from Apple.

Refunds for Google Play (Android)

• If the subscription was started less than 48 hours ago, contact Google to request a refund via Google Play help.
• After 48 hours, refunds are subject to Google Play policies; Perfect Corp. cannot directly issue Google Play refunds.

Refunds for Web purchases (Perfect Corp.)

• Perfect Corp. may consider refund requests within 7 days of purchase; refunds are processed pro‑rata minus transaction fees.
• No refunds are offered after 7 days for web subscriptions under the provider's stated policy.

Youcam plans and pricing

Pricing table (Singapore App Store listings)

Your consumer rights in Singapore

Legal framework

Singapore's Consumer Protection (Fair Trading) Act does not automatically grant a 14-day cooling-off right for digital subscriptions.

Practical implications

Consumers in Singapore must rely on the provider's voluntary refund policy; for YouCam web purchases this means a 7-day refund window.

Recommended actions

• Monitor trial start and renewal dates closely and cancel before renewal if you do not want to continue.
• Keep receipts and order IDs to support any dispute or refund request.

Customer experiences

Positive feedback

Many users praise YouCam for strong editing tools, high-quality enhancements, and a wide feature set that performs reliably over time.

Negative feedback

Complaints commonly mention unexpected charges from "free trials", difficulty obtaining refunds, and customer support delays or non-response.

Balanced takeaway

• YouCam offers powerful features that satisfy many users, but billing and refund issues have been repeatedly reported by others.
• Proactive subscription management (cancel before renewal) reduces the risk of unwanted charges.

Documentation checklist

Essential items to gather

• Order receipt or App Store/Google Play purchase confirmation (order ID, date, amount).
• Account email and username used for YouCam or Perfect Corp. web login.
• Screenshots showing the subscription entry, renewal date, and any trial offer terms.

Optional supporting items

• Bank or card statement showing the charge.
• Any email correspondence with support and timestamps.

Common mistakes

Deleting the app instead of cancelling

Many users delete the YouCam app assuming it cancels billing. This does not stop recurring payments.

Always cancel via your App Store, Google Play, or the web account billing page to stop future charges.

Missing the refund window

For web purchases, Perfect Corp.'s refund window is 7 days. Missing that window usually ends refund eligibility.

Similarly, App Store and Google Play refunds follow the respective store's timelines and policies.

Assuming local cooling-off rights

Some consumers expect a 14-day cooling-off period like EU/UK rules; Singapore law does not provide this for digital subscriptions.

Check the provider's stated refund policy and act quickly if you need to request a refund.

Comparative recap

Quick comparison

After cancelling

Immediate steps

• Keep cancellation confirmation email or screenshot from the store or account page.
• Monitor your bank/card for any unexpected charges during the next billing cycle.

Where to request refunds or check listings

• iOS App page (Singapore): YouCam AI Pro on the App Store
• iOS App page (Singapore): YouCam Perfect on the App Store

Address

Mailing address for notices

For formal cancellation correspondence, use the provider's Taipei operational address as the practical contact point.

Physical address

14F, No. 98 Minquan Road, Xindian District, New Taipei City 231, Taiwan