Cancellation 123Loadboard: Easy Method

What is 123Loadboard

Service overview

123Loadboard is an online freight-matching and transportation platform that connects carriers, owner-operators and brokers. It provides load search, market rates, mileage and routing tools, credit reports and other carrier-focused features.

Primary users

The platform is mainly used by carriers and freight brokers looking for loads, real-time market data and operational tools. Mobile apps for iOS and Android support many users alongside the web service.

How to cancel 123Loadboard

Use the cancellation assistant (required)

• All cancellations must be submitted using 123Loadboard’s cancellation assistant via their website; cancelling through the App Store or Google Play will not necessarily stop billing. See guidance from a third-party cancellation summary: Postclic - How to cancel 123Loadboard.
• Do not rely on app-store subscription controls alone - use the web cancellation tool to ensure 123Loadboard receives your request.

Timing and required notice

• Trial subscriptions: cancel at least 24 hours before the trial ends to avoid automatic renewal.
• Regular paid subscriptions: provide notice at least 3 days before your next renewal date to ensure cancellation is processed before billing.
• Keep a timestamped confirmation or screenshot of the cancellation submission.

What happens when you cancel

Access and billing

Cancellation takes effect on the date 123Loadboard receives your request. You will normally retain access through the current paid cycle after cancellation.

Data and account state

Account data (saved searches, preferences) typically remains associated with your account unless you request deletion per their policies. Cancellation does not guarantee deletion of stored data - check the Terms of Service for details.

Will I get a refund?

Official refund policy

• 123Loadboard’s Terms of Service state that refunds are not issued under any circumstances. See the official Terms: 123Loadboard Terms of Service.
• Fees already paid generally remain non-refundable once a billing cycle has started and cancellation is received.

Exceptions and fees

• Yearly memberships canceled early may incur an early-termination fee of US$45 per remaining month, up to a stated maximum (for example, up to US$360 according to the Terms).
• No refunds are provided for foreign transaction fees, overdraft fees or currency exchange fluctuations.
• There is no automatic statutory 14-day right of withdrawal indicated; the company’s no-refund policy applies in practice.

123Loadboard plans and pricing

Pricing overview

Prices are published in US dollars (USD). Singapore users will be billed in USD and may incur currency conversion and international transaction fees.

Plan selection

Choose the plan that matches your user count and tool needs; listed monthly prices are from public plan summaries.

Your consumer rights in Singapore

Statutory protections

Singapore consumers have protections under laws such as the Consumer Protection (Fair Trading) Act and other regulations governing unfair contract terms and digital services.

These laws can, in some cases, override a supplier’s stated "no refunds" policy where terms are unfair or misleading.

Recommended local actions

• If you believe the “no refunds” policy or cancellation process breaches Singapore law, contact the Consumers Association of Singapore (CASE) for advice.
• For contested small-value charges, consider filing a claim with the Small Claims Tribunals after seeking informal resolution.

Customer experiences

Positive feedback

Many users praise 123Loadboard for accurate market rates, fuel-price data, border wait times and helpful account managers.

App store ratings and reviews indicate strong user satisfaction for the mobile apps overall.

Negative feedback and issues

Several users report unexpected charges during or after trial periods and being denied refunds despite little or no use of the service.

Some customers describe difficulty cancelling - including unresponsive support or invalid contact numbers - and advise using the web cancellation assistant to avoid problems. For community feedback, see reviews: Trustpilot - 123Loadboard reviews.

Documentation checklist

Before you cancel

• Account email and username
• Payment method and last billing date
• Subscription type (trial, monthly, yearly)

When you submit cancellation

• Screenshot or confirmation number from the cancellation assistant
• Timestamp (date and time) of submission
• Copy of any correspondence with support (email threads or chat logs)

Common mistakes

Relying on App Store/Google Play only

A common error is assuming cancelling via the App Store or Google Play stops 123Loadboard billing. The platform requires cancellation via its own website assistant, so app-store actions alone may not prevent charges.

Missing cancellation windows

Users sometimes cancel too late - for trials this is within 24 hours of trial end, and for paid subscriptions at least 3 days before renewal. Late submissions often result in at least one more billed cycle.

Comparative recap

Quick comparison

The table below summarizes key points about 123Loadboard’s cancellation, refund and pricing traits versus common customer expectations.

After cancelling

What to monitor

Check your payment method for any unexpected charges after cancellation. Retain your cancellation confirmation and timestamps in case of disputes.

Where to get help and references

• Cancellation guidance summary: Postclic - Cancel 123Loadboard
• Official Terms of Service (refunds and fees): 123Loadboard Terms of Service
• Customer reviews and common user reports: Trustpilot - 123Loadboard reviews

Address

Company mailing address

485 McGill Street, Suite 1100, Montreal, QC, Canada.

Notes on correspondence

If you need to send written notices or pursue dispute correspondence, include your account details and copies of cancellation confirmations. Use tracked mail for physical correspondence where possible.