Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel SIXT
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Sixt service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Sixt: Easy Method
What is Sixt
Overview
Sixt is a global mobility company offering car rental, chauffeur and leasing services in Singapore. It provides short-term rentals, private-hire rides, luxury limousine services and long-term leasing options.
Services in Singapore
Operations in Singapore include Sixt Rent-a-Car counters (e.g., Changi Airport), SIXT ride private-hire services, and long-term leasing programmes with monthly plans. Cancellation and refund terms vary by product.
How to cancel Sixt
General steps
- Use the Sixt app or the "Manage booking" page to cancel standard car rentals where available.
- Keep your booking reference and personal details ready when cancelling to speed up the process.
Product-specific steps
- Sixt Luxury Limousine Vehicles: Cancel at least 24 hours before the pickup time to avoid penalties. For free amendments, email limo@sixt.com.sg at least 24 hours before pickup or call +65 6589 8656 at least 3 hours beforehand.
- SIXT ride (private-hire): If the driver has not been assigned or is not en route, cancel via the app for no fee. If the driver is already on the way, a S$5 cancellation fee applies. For pre-booked rides, cancel up to 30 minutes before pickup for free; within 30 minutes a S$5 fee applies. Full charges apply if the driver has arrived.
What happens when you cancel
Booking status and access
Cancellation ends the reservation and prevents further use of the booked vehicle or ride. You will typically receive an email confirmation of cancellation.
Payments and holds
Any pre-authorisations or deposits may remain as a hold on your card for processing time decided by your bank. Refund timing depends on the payment method and bank processing times.
Will I get a refund?
Standard refund points
- No automatic 14-day change-of-mind refund right is stated by Sixt in Singapore; refunds depend on the product terms and cancellation timing.
- If you cancel sufficiently in advance under the product rules (for example, limousine bookings cancelled ≥24 hours before pickup), refunds or no-fee cancellations usually apply per those terms.
Key exceptions
- Damage Refund Insurance (booked online): No refund is granted if cancelled less than 24 hours before the car hire starts.
- SIXT ride: A S$5 cancellation fee applies if the driver is already on the way or if the prebooked cancellation is within 30 minutes of pickup; full charge if the driver has already arrived.
Sixt plans and pricing
Pricing table
| Plan | Price | (Period) | Features |
|---|---|---|---|
| Volkswagen Golf Hatchback (long-term lease) | S$1,750/month | monthly (monthly) | Premium hatchback, automatic, 5 seats |
| Audi A6 Avant (long-term lease) | S$2,200/month | monthly (monthly) | Luxury station wagon, automatic, 5 seats |
| Hyundai Kona (long-term lease) | S$3,000/month | monthly (monthly) | SUV |
| Mercedes-Benz S-Class (long-term lease) | S$4,800/month | monthly (monthly) | Luxury Sedan |
| Mercedes-Benz E-Class (long-term lease) | S$3,300/month | monthly (monthly) | Luxury Sedan |
| Audi Q5 (long-term lease) | S$3,500/month | monthly (monthly) | Luxury SUV |
| Mercedes-Benz GLB180 (long-term lease) | S$3,400/month | monthly (monthly) | SUV, 5 - 7 seats |
| Honda Vezel (long-term lease) | S$2,200/month | monthly (monthly) | SUV |
| Toyota Vios (long-term lease) | S$1,500/month | monthly (monthly) | Sedan |
Notes on pricing
Prices reflect long-term monthly leasing rates listed in verified data as of 21 February 2026. Confirm vehicle availability, mileage allowance and maintenance terms when enquiring.
Your consumer rights in Singapore
Lemon Law and CPFTA
Singapore's Lemon Law (under the Consumer Protection (Fair Trading) Act) gives remedies for defective goods within six months, such as repair, replacement or refund.
Application to car hire
For car hire services like Sixt, statutory remedies for defective goods are not explicitly stated in Sixt's terms. Contractual cancellation terms primarily govern refunds and remedies.
Customer experiences
Positive feedback
- Some customers at Changi Airport reported excellent service, fair pricing, helpful staff and hassle-free returns.
- Wanderlog users praised flexible front-counter staff, clear explanations, clean cars and timely service.
Negative feedback
- Other reviews reported unprofessional or rude staff, issues with car availability and overcharging.
- There are reports of slow or difficult deposit refunds; one user reported waiting over 28 days for a deposit refund.
Documentation checklist
Before cancelling
- Booking reference or confirmation email.
- Payment card used for reservation (for refunds or verification).
- Contact number and email used for booking.
When returning or claiming refund
- Driver’s licence (valid and applicable for the vehicle class).
- Identification (passport or Singapore NRIC) and any insurance documents.
- Damage report or police report if applicable.
Common mistakes
Missing cancellation windows
Customers sometimes cancel too late (e.g., less than 24 hours for limousine bookings) and face fees or lost refunds. Always check the product-specific window.
Assuming automatic refunds
Do not assume a 14-day automatic refund right applies - Sixt Singapore does not state such a policy. Check the product terms and evidence of cancellation timing before expecting a refund.
Comparative recap
At-a-glance comparison
| Service | Cancellation window | Typical fee | (Period) |
|---|---|---|---|
| Sixt Luxury Limousine Vehicles | Cancel ≥24 hours before pickup for free; late amendments require email/phone contact. | No fee if cancelled ≥24h; late changes subject to policy. Contact limo@sixt.com.sg. | N/A |
| SIXT ride (private-hire) | Free if driver not en route; pre-booked free until 30 minutes before pickup. | S$5 if driver is on the way or if cancelling within 30 minutes; full charge if driver arrived. | N/A |
| Long-term leasing (example: Toyota Vios) | Subject to leasing contract terms; confirm before signing. | Monthly fees per contract; example monthly rates apply (see pricing table). | monthly (monthly) |
How to choose
Use the comparison to match flexibility needs (short-notice rides vs. scheduled limousine vs. monthly lease). Check cancellation terms before booking.
After cancelling
Follow-up actions
- Keep the cancellation confirmation email or screenshot for records.
- If a refund or deposit release is due, monitor your card or bank statement and allow standard processing time.
Useful links and sources
- General Sixt reviews and local notes: Wanderlog - Sixt Rent A Car
- Local summary including Changi Airport mentions: Page on Sixt at Changi Airport
- Customer service notes and local contacts summary: Singapore customer service summary
Address
Registered office
293 Kaki Bukit Ave 1 #03-00, Shun Li Industrial Park, Singapore 416081.
Local contact
For limousine amendments and queries email limo@sixt.com.sg or call +65 6589 8656.