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Cancellation service #1 in Singapore
Splash operates subscription services delivered via mobile apps and web sign-ups. Offerings in the verified data cover subscription-based content and in‑app purchases.
Verified pricing shows both monthly and annual plans for membership access. Different price points likely reflect tiers (e.g., subject-area bundles or device-specific plans).
When you cancel a monthly or yearly subscription via the store, access typically continues until the end of the paid billing period.
Cancelling stops future renewals; your account and data generally remain active per the app’s normal retention policies.
For monthly subscriptions billed through Google Play or the App Store, the verified policy states there are no refunds.
Billing stops at the end of the current cycle; access remains until any announced shutdown or the end of the billing period.
The table below lists pricing items included in the verified data. Multiple monthly prices reflect differing subscription tiers or bundles.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| SplashLearn Membership Monthly (various) | S$17.98, S$16.48, S$10.48, S$13.48 | monthly | Access to SplashLearn learning content (math, reading, etc.) |
| SplashLearn Membership Yearly | S$99.98, S$124.98 | annual | Access to SplashLearn learning content (math, reading, etc.) |
Under Singapore consumer protection laws such as the Consumer Protection (Fair Trading) Act, digital content and app subscriptions are typically non‑refundable when delivered as agreed.
The verified data notes that prorated refunds for annual subscriptions are offered by Splash as a goodwill measure, not as a legal requirement.
Some users report that Splash is legitimate and sells genuine products or services according to community feedback included in the verified data.
Other users raised concerns about perceived high prices and shipping fees, and reported product issues such as short longevity for certain items.
People sometimes try to cancel via the website when the subscription was purchased through Google Play or the App Store.
Always cancel in the same store where the charge originates to stop renewals correctly.
Another common mistake is assuming a refund will be issued automatically for monthly plans; verified policy specifies no refunds for monthly subscriptions billed through app stores.
If you have an annual plan, check whether your subscription was on web, Android, or iOS to follow the correct refund process.
The table below summarizes verified cancellation and refund behavior per platform to help you decide where to act.
| Feature | Google Play (Android) | App Store (iOS) | Web / Annual subscribers |
|---|---|---|---|
| How to cancel | Play Store → User icon → Payments & subscriptions → Subscriptions → Splash Music & Beatmaker → Cancel | Settings → Apple ID → Subscriptions → Splash Music & Beatmaker → Cancel | Cancelled by Splash team for annual plans; contact support if needed |
| Refund for monthly | No refunds; billing stops at end of cycle | No refunds; billing stops at end of cycle | N/A for monthly on web (check web terms) |
| Refund for annual | Prorated refund issued automatically by Splash | Must request prorated refund via Apple refund process | Prorated refund processed automatically by Splash |
| Access after cancellation | Access remains until end of billing period | Access remains until end of billing period | Varies - Splash processes cancellation and refunds per policy |
Keep any cancellation confirmation emails and monitor your payment method for any prorated refunds if eligible.
App page on the Apple App Store (Singapore): Splash on App Store
If you need to follow up with Apple about refunds on iOS, use the App Store / Apple support channels linked from the App Store listing above.
No public physical mailing address for membership cancellation is listed in the verified data or on the official site summary available in the provided context.
Use the in‑app subscription management options (Google Play or App Store) or the subscription confirmation emails to find support contact details.
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Written by Jia Hao Rajan
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.