Cancellation Angel Studios: Easy Method

What is Angel Studios

Overview

Angel Studios is a media platform and distributor focused on family-friendly films and series, supported by crowd funding and memberships. It offers streaming, memberships (Guild), and transactional services such as movie ticket purchases.

Key services

Services include Guild memberships (multiple tiers), streaming of original productions, digital assets, and movie ticket sales through web and mobile apps. Memberships can be purchased via web, iOS, or Android.

How to cancel Angel Studios

Cancel Guild memberships bought on iOS

• Open the Settings app on your iPhone or iPad.
• Tap your name, then Subscriptions.
• Find the Angel Studios / Angel: TV & Movies subscription and select Cancel Subscription.
• Confirm cancellation; Apple handles billing and Angel Studios cannot cancel iOS purchases directly.

Cancel Guild memberships bought on Android or web

• Android: Open the Google Play app → tap Menu → Subscriptions → select Angel Studios and cancel.
• Web (angel.com): Sign in to your account and go to Account Settings → Subscriptions to cancel, or contact Angel Studios support for help with web purchases.
• Note: Angel Studios can directly handle cancellations for web purchases but cannot cancel purchases made through app stores.

What happens when you cancel

Access and content

After cancellation, you typically retain access to your membership benefits until the end of the current paid period. Streaming access ceases when the paid term expires.

Renewals and billing

Recurring billing stops at the next renewal date after cancellation. For app-store purchases, billing is managed by Apple or Google Play, not by Angel Studios.

Will I get a refund?

General refund policy

Angel Studios generally does not provide refunds for Guild membership fees, movie tickets, or digital assets. Physical items are refundable only in limited cases.

Exceptions and statutory rights

• Physical products: contact customer service within 15 days for defective or damaged items; returns may be accepted within 30 days of fulfillment if in original condition.
• Digital collectibles / NFTs: all sales final; no refunds.
• Statutory exceptions: Singapore law may override contractual no-refund terms where goods or services are defective or misrepresented.

Angel Studios plans and pricing

Pricing table

Pricing notes

Prices above reflect the Apple App Store Singapore in-app purchase listing for Angel: TV & Movies. Actual features may vary by platform and plan.

Your consumer rights in Singapore

Legal protections

Under Singapore's Consumer Protection (Fair Trading) Act, digital content and subscriptions may be subject to implied terms of quality and performance.

Where to seek help

• Consumers may contact the Consumers Association of Singapore (CASE) for mediation and advice.
• You may also dispute unauthorised or unjust charges with your payment provider (bank or card issuer).

Customer experiences

Positive feedback

• Support resolved missing access promptly and courteously in some cases, restoring access within a day.
• Individual reports show timely corrections to billing mistakes when raised with support.

Negative feedback

• Several users report difficulty cancelling subscriptions and recurring charges continuing after cancellation attempts.
• Complaints include refusals of refunds for charges customers believe were unwarranted, and frustrations over app performance and limited free content.

Documentation checklist

What to gather before contacting support

• Account email and username used with Angel Studios.
• Order confirmation or receipt showing purchase date and amount.
• Payment method details (last 4 digits of card or app-store transaction ID).

Additional helpful items

• Screenshots of subscription status, app-store subscription page, or error messages.
• Movie ticket order number and showtime for ticket cancellations.

Common mistakes

Relying on the wrong cancellation channel

Many users try to cancel iOS or Android purchases through Angel Studios directly. App-store purchases must be cancelled through Apple or Google Play.

Missing proof of purchase

Customers sometimes contact support without receipts or transaction IDs, which delays resolution. Always keep confirmation emails and screenshots.

Comparative recap

Quick comparison

Takeaway

Use the correct cancellation channel for your purchase method and keep proof of purchase. Singapore consumer law may provide additional remedies where services are defective or misrepresented.

After cancelling

Confirm cancellation

• Check your subscription status in the app store or Angel account to confirm the cancellation processed.
• Save cancellation confirmation emails or screenshots for 60 days in case of disputed renewals.

Helpful links

• Angel Studios on the Apple App Store (SG)

Address

Corporate address

Angel Studios Inc., 295 W Center St., Suite A, Provo, Utah 84601, United States.

Notes about formal correspondence

For formal legal or billing disputes, use the corporate address above. For routine subscription help, use the in-app or web account support channels first.