Cancellation Crunchyroll: Easy Method

What is Crunchyroll

Overview

Crunchyroll is a subscription streaming service that focuses on anime, manga and related Asian media. It offers both free (ad-supported) and paid premium memberships for on-demand viewing.

Availability in Singapore

The service is available in Singapore with local SGD pricing listed by third‑party sources. Subscriptions can be billed directly or through platform partners such as Apple, Google Play, Amazon or Roku.

How to cancel Crunchyroll

Via Crunchyroll website (direct billing)

• Sign in at crunchyroll.com.
• Go to Account Settings → Membership Info → Cancel Membership.
• You will retain Premium access until the end of your current billing cycle.

Via app stores, partners and payment providers

• Apple App Store: Cancel via your Apple ID settings under Subscriptions; Apple handles billing.
• Google Play Store: Cancel via Google Play account settings; Google handles billing.
• Other partners (Amazon, Roku, YouTube Primetime): Cancel through that partner's platform.
• PayPal: Cancel the recurring payment in your PayPal account under automatic payments.

What happens when you cancel

Access after cancellation

If you cancel a paid membership you generally keep premium access until the end of the billing period you already paid for. Streaming continues until that date.

Account and data

Your Crunchyroll account typically remains active as a free account after cancellation. Watch history, lists and account settings are usually preserved unless you request deletion.

Will I get a refund?

Streaming membership refunds

• Crunchyroll generally does not offer refunds or prorated refunds for streaming memberships.
• Once billed, fees are usually non‑refundable; access continues until the end of the billing period.
• Occasional refunds may be issued only at Crunchyroll’s discretion.

Store purchases and exceptions

• Physical store orders may be returnable within 30 days if items are unused; refunds go to the original payment method.
• PayPal refunds typically appear in 3 - 5 business days; other payment methods may take 3 - 10 business days.
• Digital items (memberships, gift cards, digital content) are generally non‑refundable.

Crunchyroll plans and pricing

Plans summary

Below are SGD plan names and prices reported by a Singapore listing. Features are not specified in that source.

Notes on pricing

Prices were sourced from a third‑party listing and may change. Check your billing method (direct or partner) for the exact amount charged to your account.

Your consumer rights in Singapore

Digital services

Under Singapore consumer protection rules, there is generally no mandatory 14‑day cooling‑off period for fully delivered digital services unless the provider specifies one.

Streaming services commonly do not offer refunds once service has started; this aligns with Crunchyroll’s usual no‑refund practice.

Physical goods and returns

Rights for physical items depend on the seller’s return policy and the condition of the goods. Unsealed or used merchandise is often not eligible for returns.

If a seller’s conduct is unfair or misleading, you may have remedies under the Consumer Protection (Fair Trading) Act; outcomes depend on the facts of each case.

Customer experiences

Positive feedback

• Users commonly praise the wide variety of anime content and frequent content updates.

Negative feedback

• Many users report difficulties cancelling subscriptions, especially when billed through third‑party platforms like Google Play.
• Complaints also mention app/website bugs, buffering issues and slow customer support responses.
• Store customers sometimes report damaged or delayed shipments and poor return experiences.

Documentation checklist

Information to have before cancelling

• Account email and password for your Crunchyroll account (if cancelling via website).
• Identify billing method: direct Crunchyroll charge, Apple ID, Google Play, Amazon, Roku, PayPal, etc.
• Last 4 digits of the payment card or transaction date for easier support reference.

For refund or store return requests

• Order number, receipt or transaction confirmation for store purchases.
• Photos of damaged items and records of shipment or tracking details.
• PayPal or card statements if disputing an unwanted charge.

Common mistakes

Canceling in the wrong place

A frequent error is cancelling on the Crunchyroll website when the subscription is billed by Apple, Google or another partner. That does not stop charges from the partner.

Always check which company appears on your bank or card statement before cancelling.

Expecting automatic refunds

Another common mistake is assuming a refund will be issued after cancellation. Crunchyroll typically does not refund streaming fees once billed.

If you need a refund, collect documentation and request it promptly, but be prepared for it to be declined or handled at the provider’s discretion.

Comparative recap

Quick comparison

The table below compares plan price, billing period, usual cancellation route and typical refund outcome.

How to read this table

Use the "Cancellation route" to identify where to cancel (website vs partner). "Refunds" summarises typical policy for that billing route.

After cancelling

Next steps

• Confirm cancellation via the platform you used to subscribe (watch for confirmation emails or receipts).
• Keep billing records until your access period ends and any disputes are resolved.

Useful links

• Streaming services and local pricing (Best in Singapore)

Address

Corporate address

Crunchyroll, LLC

444 Bush Street, San Francisco, California 94108, United States

Notes on Singapore contact

The Singapore listing for Crunchyroll may relate to a registered entity but is not normally used for subscription cancellations.

For subscription or billing issues, cancel through the account or partner platform indicated on your billing statement.