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Eazie

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Eazie TV Subscription | Postclic
Eazie
2 SCIENCE PARK DRIVE #01‑08 ASCENT
118222 Singapore Singapore
contact@ezie.app
Cancellation of Eazie contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Eazie service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Eazie
2 SCIENCE PARK DRIVE #01‑08 ASCENT
118222 Singapore , Singapore
contact@ezie.app
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Eazie. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Eazie: Easy Method

What is Eazie

Service overview

Eazie is a subscription-based streaming service (Eazie TV) that offers live channels, movies and TV shows across multiple devices in Singapore.

Typical features

Features reported at launch include over 75 live channels, support for up to 4 streaming devices, no set‑top box requirement and no long contract commitments.

How to cancel Eazie

Where to start

Use the Eazie app or the account/subscription management area where you originally subscribed to stop renewals and cancel the subscription.

Step-by-step cancellation

  • Open the Eazie app and sign in to your account.
  • Go to the subscription or "Pick‑up" / account screen for your active plan.
  • Choose "Cancel subscription" or the equivalent option to stop future renewals.
  • Confirm cancellation when prompted and keep any confirmation or reference number.
  • If you subscribed through a third party (app store, telco), cancel via that provider’s subscription settings.

What happens when you cancel

Access after cancellation

Cancelling typically prevents future renewals. Whether you retain access until the end of the paid period varies by purchase channel and Eazie’s terms.

Account and data

Your account usually remains active for login and support purposes. Data retention and deletion follow Eazie’s privacy and terms; request details from support if needed.

Will I get a refund?

Standard refund practice

For app orders, refunds are processed immediately by Eazie: returned to the original payment method (may take hours to days depending on your bank) or instant if refunded to an in‑app wallet.

Exceptions and limitations

  • Refunds depend on the timing and how you purchased the subscription (direct app purchase vs third‑party store or telco).
  • There is no general statutory 14‑day cooling‑off right for streaming or delivery services in Singapore; refunds and goodwill exceptions are governed by Eazie’s own terms.

Eazie plans and pricing

Pricing summary table

Plan Price Period Features
Eazie TV (M1 customers) S$19.98 monthly Over 75 live channels; no contract; up to 4 streaming devices; no set‑top box; free 30‑day trial for eligible M1 customers
Eazie TV (non‑M1 customers) S$24.98 monthly Over 75 live channels; no contract; up to 4 streaming devices; no set‑top box required

Notes on pricing

Prices above reflect publicly available information from the product launch in August 2023 and the last verified update as of Feb 21, 2026.

Check Eazie or M1 pages for promotions or changes before you cancel or resubscribe.

Your consumer rights in Singapore

Cooling‑off and statutory rights

Singapore does not generally provide a statutory 14‑day "change‑of‑mind" cooling‑off right for streaming or most digital services.

How rights apply to Eazie

  • Your refund and cancellation rights are mainly those set out in Eazie’s terms and the channel you used to subscribe (app store or telco).
  • For billing disputes, keep receipts and transaction details and contact the seller or your payment provider if necessary.

Customer experiences

Positive feedback

Some users praised the service and restaurant/food experiences in the broader Eazie brand context, noting good food and friendly service in customer reviews.

Negative feedback

Reported issues include problems with loyalty rewards redemption and poor communication about missing items or promised rewards.

For community reviews, see the Trustpilot page for Eazie (user reviews vary): Eazie on Trustpilot.

Documentation checklist

What to gather before contacting support

  • Account email and username used for the subscription.
  • Payment receipt, transaction ID and date of charge.
  • Screenshot of the subscription status or billing screen in the app.
  • Device and platform details (iOS/Android/app store) and any confirmation emails.

Why these items help

Having clear documentation speeds up verification, refund processing and any dispute resolution with support or your bank.

Common mistakes

Waiting too long after renewal

Users sometimes try to cancel after an automatic renewal and expect an automatic refund. Refunds are not guaranteed; act before the renewal date if you want to avoid a new charge.

Canceling in the wrong place

Another common mistake is cancelling in the app but forgetting to cancel via the app store or telco if that was the original purchase channel.

Comparative recap

Quick comparison table

Plan Price Period Key differences
Eazie TV (M1 customers) S$19.98 monthly Lower price for eligible M1 subscribers; free 30‑day trial for qualifying M1 plans
Eazie TV (non‑M1 customers) S$24.98 monthly Standard retail price; same channel and device limits but no M1 trial benefits

Takeaway

If you are an M1 customer, check eligibility for the trial and the lower monthly price before you cancel or resubscribe.

After cancelling

Follow‑up actions

  • Keep the cancellation confirmation and any refund references.
  • Monitor your bank or payment method for any refund; wallet refunds may be instant while card refunds may take hours or days.

Helpful official links

Official background and press information about Eazie TV (M1 partnership): M1 - Eazie TV launch.

Independent writeups and local coverage: HardwareZone article and AsiaOne streaming services guide.

Address

Registered office

2 SCIENCE PARK DRIVE #01‑08 ASCENT, Singapore 118222

Contact note

This address is the registered office for Eazie TV Pte. Ltd. and may be used for formal postal correspondence.

For account or billing support, use the app’s support channels and keep your documentation ready as listed above.

FAQ

To cancel your Eazie TV subscription, open the Eazie app, sign in, go to your account screen, select 'Cancel subscription,' and confirm the cancellation. Keep a record of the confirmation.

After cancellation, you typically retain access until the end of your current billing period. Check your subscription details for specific terms.

Your account remains active for login and support purposes, but data retention and deletion follow Eazie's privacy policy. For details, contact Eazie support.

Refund eligibility depends on how you purchased your subscription. If you bought directly from the app, refunds are processed immediately to your original payment method.

If you subscribed through a third party like an app store or telco, you must cancel via their subscription settings. Always keep proof of your cancellation.