Cancellation Eros Now: Easy Method

What is Eros Now

Service overview

Eros Now is a subscription-based streaming service that offers Indian films, TV shows and originals with features such as HD playback, downloads and subtitles.

The service is available globally through web and mobile apps and offers multiple subscription plans in Singapore.

Content and availability

Content focuses on Bollywood and regional cinema with a mix of movies, series and curated playlists.

Availability, pricing and features can vary by platform (web, iOS App Store, Google Play).

How to cancel Eros Now

Web (direct via Eros Now website)

• Go to erosnow.com and log in with your account credentials.
• Open Account Settings → Subscriptions.
• Select the active subscription and choose Cancel Subscription.
• Follow on-screen confirmation prompts; keep any confirmation email or screenshot.

Mobile (App Store / Google Play)

• iOS (App Store): Open your Apple ID settings → Subscriptions → find Eros Now → Cancel Subscription. Cancel at least 24 hours before renewal to avoid the next charge.
• Android (Google Play): Open Google Play app → Profile → Payments & Subscriptions → Subscriptions → Eros Now → Cancel subscription.
• Important: Uninstalling the app does NOT cancel the subscription. You must cancel through the platform that billed you.

What happens when you cancel

Access after cancellation

When you cancel, service access continues until the end of your current billing cycle.

You retain access to content for the remainder of that paid period; playback features remain active until period end.

Billing and charges

There is no separate cancellation fee when you cancel via the methods above.

Ongoing charges should stop after the current billing period, but monitor bank/card statements and platform subscription pages to confirm.

Will I get a refund?

Eros Now refund policy

Eros Now’s policy states there are no refunds or credits for partial‑month usage or unwatched content after cancellation.

The provider’s terms do not offer a voluntary 14‑day cooling‑off refund for subscriptions.

Platform and carrier billing exceptions

• Subscriptions billed via Apple (iTunes/App Store): Eros Now does not issue refunds for Apple‑billed subscriptions; any refund requests must follow Apple’s policies.
• Subscriptions billed via Google Play or mobile carriers: Refunds, if any, are governed by Google Play or the carrier’s policies, not Eros Now.

Eros Now plans and pricing

Overview of plans

Prices below are based on in‑app listings and may vary by purchase channel and promotions.

If a plan shows multiple price points, the exact period or variant may differ by platform.

Your consumer rights in Singapore

Statutory protections

Singapore consumer law provides protections against misleading practices and unfair contract terms.

Statutory rights may still apply even if a service disclaims refunds in its terms.

How Eros Now's policy fits

• Eros Now’s terms explicitly state no refunds or credits for mid‑cycle cancellations.
• Their publications do not reference a 14‑day cooling‑off period as part of a voluntary refund policy.

Customer experiences

Reported problems

Public reports include recurring themes: unexpected renewals, difficulty cancelling and trouble contacting responsive support.

Some users have reported continued billing despite attempts to cancel; these complaints are reflected in aggregated review summaries.

Positive feedback

No notable Singapore‑specific positive reviews surfaced in the verified data used for this guide.

Users considering subscription should monitor billing and keep cancellation records to reduce risk.

Documentation checklist

Essential items to keep

• Account email and username used to subscribe.
• Subscription start date and renewal dates (screenshots if possible).
• Payment method details (last four digits of card, Apple ID, Google account, carrier).
• Confirmation screenshots or emails showing cancellation steps and timestamps.
• Transaction IDs or bank statements showing charges and dates.

When to escalate

• If charges continue after cancellation, gather all documentation before contacting the platform, bank or dispute processes.
• Keep copies of any messages or automated replies from Eros Now or platform providers.

Common mistakes

Uninstalling instead of cancelling

Many users uninstall the app and assume the subscription is cancelled. Uninstalling does not stop platform or account billing.

Canceling on the wrong platform

If you subscribed via Apple or Google, cancelling on the web will not stop the App Store/Play Store renewal; always cancel from the original billing platform.

Comparative recap

Quick comparison

After cancelling

What to monitor

Check your bank or card statements and the subscriptions page on the billing platform to confirm no further charges.

Retain cancellation confirmations, screenshots and any correspondence for at least one billing cycle.

If billing continues

• Contact the billing platform first (Apple/Google/carrier) with your documentation.
• If unresolved, contact your bank or card issuer to dispute recurring charges and provide evidence.
• For iOS users, see the App Store listing: Eros Now on the App Store.

Address

Corporate address

201, Kailash Plaza, Plot A‑12, Opp. Laxmi Industrial Estate, Off Andheri Link Road, Mumbai 400053, India.

Where to send written requests

Use the corporate address above for formal correspondence. Keep copies of any letters and proof of posting.