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Cancellation service #1 in Singapore
Frndly TV is a subscription streaming service focused on family-friendly and retro programming across a selection of linear channels and on-demand titles.
The service offers features such as live channels and cloud DVR depending on the plan and platform used.
Available content typically includes movies, lifestyle and family-oriented channels; exact channel lineups vary by region and plan.
Feature availability (DVR, simultaneous streams) can depend on the plan and where you subscribed (website, app store, or device partner).
Cancelling stops automatic renewal at the end of your current billing period; you typically retain access until that period ends.
No further subscription charges should occur after cancellation takes effect, but check your billing statement to confirm.
Frndly may retain account details (name, email, payment info) after cancellation to allow reactivation or comply with policies.
If you want account deletion instead of cancellation, contact support and follow Frndly’s account removal process as required.
Frndly TV’s stated policy is that subscription cancellations do not automatically qualify for refunds; cancelling usually only prevents future renewals.
For general guidance on this policy see a third‑party summary: Cancel Frndly TV (overview).
Frndly TV plan names and pricing can change. Always check Frndly’s official website or the app stores where you subscribe for the most current prices.
This guide does not list or invent specific prices; refer to Frndly’s official channels for plan costs and promotions.
Pricing shown to you may be in US dollars or in the currency of the app store or billing platform you used.
If you are billed through a third party (Apple, Google, Roku, Amazon, VIZIO) review that platform’s billing currency and receipts.
In Singapore, digital services typically do not have a statutory 14‑day cooling‑off right once the service is activated or delivered.
Streaming services commonly state no refunds for cancellations; this aligns with typical industry practice in Singapore.
If you believe you were misled, charged incorrectly, or the service materially failed, you can lodge a complaint under Singapore consumer protection laws.
Keep records (receipts, screenshots, correspondence) to support any complaint to the service, your payment provider, or local authorities.
Some users praise Frndly TV for affordable pricing and a desirable channel lineup, particularly for retro and family programming.
Positive remarks also note the value of DVR features when they work as expected.
Many complaints in review channels relate to billing errors (unexpected annual charges, duplicate charges) and difficulties obtaining refunds.
Users also report app reliability issues (freezes, playback errors) and challenges reaching fast/responsive customer support; see user reviews for examples: Frndly TV reviews on Trustpilot.
A common error is cancelling on the Frndly website when the subscription was billed by Apple, Google, Roku, Amazon, or VIZIO.
Always cancel through the same channel that handled the payment; otherwise charges may continue.
Many users assume cancelling a subscription automatically triggers a refund - this is usually not the case for streaming services.
If you want a refund, request it explicitly and provide supporting evidence; be prepared for denial or discretionary decisions.
The table below summarizes where to cancel, relative ease and refund likelihood by billing channel.
| Billing channel | Period | Where to cancel | Ease of cancellation | Refund likelihood |
|---|---|---|---|---|
| Frndly TV (direct) | Monthly (monthly) / Yearly (annual) | Frndly account on website | High - turn off auto‑renew in account | Low - refunds not automatic; discretionary |
| Apple App Store | Monthly (monthly) / Yearly (annual) | Apple ID subscription settings | Medium - through Apple settings | Low - Apple/Frndly policies apply |
| Google Play | Monthly (monthly) / Yearly (annual) | Google Play Subscriptions | Medium - through Google settings | Low - Google/Frndly policies apply |
| Roku / Amazon / VIZIO | Monthly (monthly) / Yearly (annual) | Respective platform account (Roku, Amazon, VIZIO) | Variable - platform interface dependent | Low - platform and Frndly decide case‑by‑case |
Check your bank or card statement to ensure no further charges appear after the billing period ends.
Confirm in your Frndly account or platform that auto‑renew is turned off and note the end date of access.
Frndly TV, Inc.
1777 S. Harrison Street, Suite 405, Denver, Colorado 80210, United States
If you send a formal cancellation or dispute by post, include account details, dates of charges, and copies of receipts.
Keep a recorded delivery or proof of posting and retain copies of all correspondence for your records.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Joshua Khoo
Digital-law graduate · 8 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 8 years.