What is Fubo
Overview
Fubo is a subscription streaming service that focuses on live sports and also offers news and entertainment channels. It provides live TV, cloud DVR and access across devices where the service is available.
Core features
Key features include live sports coverage, channel lineups that vary by region, and device apps for smartphones, tablets, smart TVs and streaming players. Availability and channel lineups depend on your location and subscription method.
How to cancel Fubo
Cancel on the Fubo website
- Sign in to your account at the Fubo website and go to My Account.
- Find Subscription or Subscription & Billing and choose Cancel; follow on-screen prompts to confirm cancellation.
- Keep a copy or screenshot of any cancellation confirmation shown on screen and note the end date of your access.
Cancel via app stores and devices
- Apple (iPhone/iPad/Mac): Cancel from your Apple ID > Subscriptions in Settings; Fubo cannot cancel App Store subscriptions for you.
- Google Play (Android): Open the Google Play app > Profile > Payments & Subscriptions > Subscriptions > select Fubo > Cancel.
- Roku: On the Roku device highlight the Fubo channel on Home, press * (star) > Manage subscription > Cancel, or cancel at my.roku.com.
What happens when you cancel
Access and billing
When you cancel through the service that billed you, access generally continues until the end of the current billing cycle. You retain service for the remainder of the paid period.
Account and recordings
Account settings, email and saved preferences typically remain but recorded content (cloud DVR) and other entitlements may be removed once your paid period ends. Save important recordings or notes before the end date.
Will I get a refund?
General policy
Fubo’s stated policy is that there are no refunds for prepaid or partial months after cancellation. Cancelling usually stops future billing but does not prorate or refund the current paid period.
Exceptions and special cases
- Free trial: If you cancel a free trial signed up on Fubo's website, access may end immediately; if you were charged inadvertently, you should contact support but refunds are not guaranteed.
- Promotional commitments: Promotional plans with minimum commitment periods may include early-termination fees or different refund rules; any refund is discretionary.
Fubo plans and pricing
Where to check prices
Pricing and available plans vary by country and by the platform used to subscribe. Do not rely on third‑party summaries for exact charges.
Singapore-specific note
There is no reliable publicly available Singapore (SGD) price list in the sources provided. Check the Fubo sign-in/registration flow from within Singapore or contact Fubo support for exact local pricing.
Your consumer rights in Singapore
Relevant consumer protections
Under Singapore’s Consumer Protection (Fair Trading) Act, consumers have protections against unfair practices and misleading terms. A blanket “no refund” rule could be challenged if deemed unfair in specific circumstances.
Practical recourse
If you believe a charge or conversion from a free trial occurred unfairly, consider contacting your payment provider to dispute the charge and raise the issue with consumer bodies such as the Consumers Association of Singapore (CASE).
Customer experiences
Positive feedback
Some reviewers praise Fubo’s support staff for being efficient, friendly and able to resolve problems promptly.
Negative feedback
Other users report issues such as unexpected charges (including regional sports fees), service interruptions, or disputes over refunds and cancellations. Community reports note difficulties in some refund and billing cases.
For third-party experiences, see reviewer discussions and articles linked below.
Documentation checklist
Mandatory documents
- Account email and username used to subscribe.
- Proof of payment: transaction ID, bank/credit card statement showing the charge.
- Cancellation confirmation: screenshots or emails proving cancellation action and timestamps.
Optional supporting items
- Device and platform used to subscribe (e.g., Apple ID, Google Play, Roku, or direct via Fubo website).
- Copies of any chat or email communications with support, and notes of phone calls (date/time/person).
Common mistakes
Typical errors
Many users cancel the app subscription in a platform app (Apple/Google/Roku) but forget they also have a direct website subscription, or vice versa, leading to continued billing.
Other common mistakes include not saving a cancellation confirmation, misunderstanding billing cycle end dates, and assuming a paused subscription is available when Fubo does not offer a pause option.
How to avoid them
Always verify which provider billed you (Apple, Google, Roku, or Fubo directly) before cancelling. Save confirmation screenshots and monitor your bank or card for subsequent charges for at least one billing cycle.
Comparative recap
Quick comparison
| Method | How to cancel | Refunds / Access |
| Fubo website | Sign in > My Account > Subscription > Cancel | No refund for prepaid/partial months; access until billing period ends |
| Apple App Store | Cancel via Apple ID > Subscriptions in device settings | Fubo cannot cancel for you; refunds handled by Apple in line with Apple policies |
| Google Play | Google Play app > Profile > Payments & Subscriptions > Subscriptions > Cancel | Refunds handled by Google Play; no prorated refunds from Fubo for prepaid months |
| Roku | Highlight channel on Roku Home, press * > Manage subscription > Cancel (or my.roku.com) | Billing and refunds follow Roku’s subscription rules; access may remain until period end |
| Pause option | Not available | Must cancel and later resubscribe; no built-in pause |
Notes
Always confirm which platform billed you before cancelling; steps and refund options depend on that platform. Keep records of cancellation attempts and confirmations.
After cancelling
Next steps
- Save cancellation confirmations and monitor bank/card statements for unexpected charges.
- If you were charged despite cancelling, contact the billing platform (Apple/Google/Roku) or your card issuer to dispute the charge.
Helpful reading and reports
Address
Corporate address
Fubo corporate correspondence address: 1290 Avenue of the Americas, New York, NY 10104, United States.
Notes
This address is the company headquarters and may be used for formal correspondence. For subscription questions, use the account settings and support channels available in your app or billing platform.