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Cancel HOICHOI
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Hoichoi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Hoichoi: Easy Method
What is Hoichoi
Overview
Hoichoi is a subscription video-on-demand service focused on Bengali movies, web series and original programming. It is available on multiple platforms including iOS, Android and the web.
Content and audience
The service targets Bengali-speaking viewers worldwide with a catalogue of classics and originals. Singapore users access region-specific App Store plans and the same streaming library as other regions.
How to cancel Hoichoi
App Store (iOS)
- Open iPhone/iPad Settings → tap your name → Subscriptions → select Hoichoi → Cancel Subscription.
- This cancels the App Store-managed subscription; Apple controls billing and refunds.
Google Play (Android)
- Open Google Play Store → Profile → Payments & Subscriptions → Subscriptions → select Hoichoi → Cancel subscription.
- Google Play manages billing for Android in-app subscriptions; follow Google confirmations.
Web (direct Hoichoi site)
- To cancel a subscription purchased directly on Hoichoi, send a cancellation request by email to support@hoichoi.tv.
- Hoichoi support will stop future auto-renewal for direct-billed accounts.
UPI / Card / Bank Mandate
- Revoke the mandate via your UPI app or contact your bank/card provider to cancel the mandate.
- Optionally email Hoichoi support to notify them of the revoked mandate so they can confirm future charge prevention.
What happens when you cancel
Access and billing
Cancelling stops automatic renewal but does not immediately remove access. You can use Hoichoi until the end of the paid billing period.
Renewal will not occur after the current paid cycle ends, provided cancellation or mandate revocation was successful.
Account and data
Your account and watch history generally remain with Hoichoi unless you request deletion. Cancellation typically only affects billing, not stored account data.
If you want account removal, contact Hoichoi support via the official help channel listed below.
Will I get a refund?
Hoichoi policy
Hoichoi states subscriptions are non‑refundable; cancelling does not entitle you to a refund for unused time in the billing cycle.
That policy is the platform's standard position for subscriptions purchased directly or in‑app.
Exceptions and local law
- Statutory consumer rights may provide remedies where service is defective or misrepresented; a no‑refund rule does not override those laws.
- If you believe statutory rights apply, you can pursue remedies under Singapore consumer protection law or dispute the charge with the platform (Apple/Google) or your bank.
Hoichoi plans and pricing
Available plans (Singapore App Store)
The following prices are shown on the hoichoi App Store listing for the Singapore region. Multiple in-app subscription tiers exist.
Notes on prices
Prices may vary by platform, promotional offers, or App Store settings. These values are sourced from the hoichoi App Store (Singapore).
| Plan | Price | Period | Features |
|---|---|---|---|
| Singapore Monthly Plan (App Store) | S$9.98 | monthly | In-app subscription shown on Apple App Store Singapore |
| Singapore Annual Plan (App Store) | S$59.98 | annual | In-app subscription shown on Apple App Store Singapore |
| Monthly Subscription (Other tier, App Store) | S$10.98 | monthly | Alternate monthly subscription tier shown on App Store listing |
| Monthly Plan (App Store) | S$14.98 | monthly | Another alternate monthly subscription tier shown on App Store listing |
| Annual Subscription (Other tier, App Store) | S$67.98 | annual | Alternate annual subscription tier shown on App Store listing |
Your consumer rights in Singapore
Statutory rights
Hoichoi's no‑refund policy is a contractual term but does not necessarily override Singapore statutory protections if the service is defective or misrepresented.
Where the service fails to meet basic expectations, you may have remedies under Singapore consumer protection law.
Practical steps to assert rights
- Keep records: screenshots, receipts and communications with Hoichoi or the app store.
- If unresolved, consider contacting the payment provider (Apple/Google/bank) to dispute charges or seek chargeback options.
Customer experiences
Positive feedback
Many users praise Hoichoi for its large collection of Bengali content, originals and overall catalogue quality.
In Singapore the App Store rating is high (~4.49/5) with users highlighting the content offering.
Common complaints
- Difficulty cancelling directly via the app or website without emailing support.
- Reports of continued auto‑renewal after cancellation attempts and limited immediate resolution.
- Technical problems: buffering, app crashes, casting and smart TV stability concerns.
- Customer support often described as slow or relying on email/WhatsApp rather than phone support.
Documentation checklist
What to prepare before cancelling
- Subscription receipt or App Store / Google Play order ID.
- Account email and username used to sign up for Hoichoi.
- Date of last payment and billing cycle details.
Optional evidence to aid disputes
- Screenshots of active subscriptions in Apple/Google account pages.
- Copies of emails sent to or received from Hoichoi support.
- Bank or card statements showing recurring charges.
Common mistakes
Cancelling the wrong place
Users often cancel on Hoichoi's website but forget to cancel in the App Store or Google Play, or vice versa.
Always cancel through the platform that manages your payment (Apple for iOS in-app, Google for Android in-app, or direct Hoichoi billing for website purchases).
Assuming immediate refund or access loss
Cancelling does not automatically trigger a refund nor immediate account termination. Access usually continues until the end of the paid period.
Also, revoking a bank mandate prevents future charges but does not remove existing paid access until the cycle ends.
Comparative recap
Cancellation channels compared
The table below summarises the main cancellation channels, how to cancel through them, and the immediate effect on billing and access.
Quick takeaways
Cancel via the platform that charged you. If you were charged by Apple use Settings; for Google Play use the Play Store; for direct purchases email support@hoichoi.tv.
| Channel | How to cancel | Effect |
|---|---|---|
| App Store (iOS) | Open Settings → tap your name → Subscriptions → select Hoichoi → Cancel Subscription | Stops auto-renewal; access remains until end of billing period |
| Google Play (Android) | Open Google Play Store → Profile → Payments & Subscriptions → Subscriptions → select Hoichoi → Cancel subscription | Stops auto-renewal; access remains until end of billing period |
| Web (direct Hoichoi) | Send email to support@hoichoi.tv with cancellation request | Stops future auto-renewal; access remains until end of paid billing cycle |
| UPI / Card / Bank Mandate | Revoke mandate via your UPI or bank/card provider; optionally email Hoichoi support | Prevents future charges; access remains until end of paid billing cycle |
After cancelling
What to monitor
Check that you receive a cancellation confirmation from the platform or Hoichoi support. Monitor your next billing date to ensure no further charges occur.
Retain records of confirmations and payment statements for at least one billing cycle after cancellation.
Useful links
- Hoichoi: How do I cancel my subscription?
- Hoichoi: Subscription plans
- Hoichoi on Apple App Store (Singapore)
Address
Corporate address
Hoichoi Technologies Pvt. Ltd., 18th Floor, Acropolis, 1858/1 Rajdanga Main Road, Kolkata 700107, India.
For correspondence
For cancellations or account questions, email support@hoichoi.tv and include your account email and receipt/order ID where possible.