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Cancellation service #1 in Singapore
Marquee (Marquee TV) is a subscription streaming service focused on performing arts content such as opera, ballet, theatre and dance.
It offers on-demand access to curated arts programming through web and app platforms and subscription plans for individual users.
This guide explains how cancellations work for Marquee in Singapore, ticket and refund rules, consumer rights, and practical next steps.
It draws on Marquee/venue terms and FAQs and relevant Singapore consumer guidance linked below.
When you cancel a recurring subscription, your access usually continues until the end of the current paid period and then ends at the renewal date.
Keep confirmation emails or account screens showing your cancellation date; they are useful if there is a billing dispute.
Canceling stops future charges but normally does not delete your account or viewing history automatically.
If you want account deletion or data removal, contact support via the official FAQ or app store support channels.
All ticket sales are final. There is no refund, exchange, upgrade, or cancellation once tickets are sold, per the venue Terms & Conditions.
Management also reserves the right to refuse entry without a refund; review the official terms: Terms & Conditions.
For subscription cancellations, the common outcome is that service continues until the current paid period ends and no further charges occur.
If you purchased via the App Store, refunds and billing issues may be handled by Apple; check the app listing for details: Marquee on Apple App Store.
The following in‑app purchase prices (Singapore App Store) are provided as listed for Marquee TV (Marquee Arts Ltd).
Prices and billing periods are set by the app store and renew automatically until cancelled.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Subscription | S$11.98 | Monthly | Unlimited access to performing arts content on demand (opera, ballet, theater, dance, documentaries) - renewed monthly until canceled |
| Annual Subscription | S$119.98 | Annual | Unlimited access to performing arts content on demand - renewed annually |
Consumers in Singapore have protections under the Consumer Protection (Fair Trading) Act for unfair practices and may file complaints with CASE.
For unresolved monetary claims, the Small Claims Tribunals can handle certain disputes; consider these routes if you suspect unfair treatment.
Authorities and commentators note ticketing agencies may hold proceeds until events occur as a best practice, but this is not universally mandated.
For an overview of protections and recourse related to botched events, see the local coverage: Straits Times: consumer protection for botched events.
Searches of TrustPilot and ProductReview Singapore did not surface recurring user reviews specifically for Marquee Singapore in the verified dataset.
No consistent positive or negative patterns were retrieved from the sources scanned for this guide.
Many users expect an automatic refund after cancellation; for tickets, refunds are not provided once sold according to the venue terms.
For subscriptions, cancellation generally stops future renewals but does not automatically refund past charges.
The venue disclaims responsibility for incorrect contact details submitted by the purchaser; missed notifications do not automatically qualify for a refund.
Always double-check the contact information you provide at purchase to avoid communication gaps.
The table below contrasts ticket purchases and subscriptions using the verified policies and common outcomes.
| Item | Refund policy | Access after cancel | Notes / Where to check |
|---|---|---|---|
| Event tickets | No refunds; sales final | Not applicable - ticket remains valid for event date unless venue cancels | See venue Terms & Conditions: Terms & Conditions |
| Subscriptions (Marquee TV) | Refunds not guaranteed; cancellations typically stop renewal | Access usually continues until end of paid period | Manage via platform/App Store; see app listing: App Store listing |
Marquee TV, 603 East Liberty Street, Ann Arbor, MI 48104, USA.
For Singapore consumer complaints or guidance, consider contacting CASE or review the Small Claims Tribunals processes as appropriate.
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Written by Hui Xin Lim
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.