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I hereby notify you of my decision to terminate the contract relating to the Itv service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Itv: Easy Method
What is Itv
Overview
ITV is a UK-based broadcaster offering on-demand programmes, live TV and premium ad-free options through its streaming service (ITVX/ITV Hub+). It provides dramas, documentaries and catch-up TV.
Availability in Singapore
ITV’s primary service is UK-focused; access in Singapore depends on regional availability and platform distribution. Some third-party apps referencing ITV content exist in the Singapore App Store.
How to cancel Itv
Cancel via ITV help pages
- Visit the official cancellation guide: ITV cancellation help.
- Sign in to your ITV account, go to Manage subscription and follow the on-screen cancel steps if your subscription was purchased directly via ITV.
Cancel through the app store or third-party
- If you subscribed via Apple App Store, Google Play, Amazon or another third party, cancel through that provider’s subscription settings - not through the ITV website.
- Open the store app you used to subscribe, locate Subscriptions and select Cancel for the ITV/ITVX item.
What happens when you cancel
Access after cancellation
When you cancel, you usually keep access until the end of your current paid billing period.
Access ends at the billing cycle expiry; you will not be charged after cancellation takes effect.
Renewal and account data
- Auto-renewal is turned off after cancellation; you must re-subscribe to regain premium access.
- Account data (watch history, preferences) may be retained according to ITV’s data retention policy; check your account settings or the help page for details.
Will I get a refund?
Standard refund policy
Refunds are generally not provided for unused portions of a subscription once the billing period has started.
Exceptions and how to request
- If you believe you are due a refund (billing error, duplicate charge), contact ITV support via the official help page linked above.
- If you subscribed through a third-party store, refund requests are handled by that store (Apple, Google, Amazon) and follow their refund processes.
Itv plans and pricing
Pricing summary (Singapore app purchases)
The following pricing reflects In‑App Purchases listed in the Singapore App Store for the iTV Shows app (provider: Antoine Gamond).
Official price table
| Plan | Price | Period | Features |
|---|---|---|---|
| iTV Shows+ Monthly | S$2.98 | Monthly | iTV Shows+ Monthly access |
| iTV Shows+ Quarterly | S$5.98 | Quarterly | iTV Shows+ Quarterly subscription |
| iTV Shows+ Yearly (Special) | S$5.98 | Yearly | iTV Shows+ Yearly (Special) subscription |
| iTV Shows+ Yearly | S$9.98 | Yearly | iTV Shows+ standard Yearly subscription |
| iTV Shows+ Lifetime | S$34.98 | Lifetime | One-time Lifetime access |
Your consumer rights in Singapore
Basic rights overview
Consumers in Singapore are protected by local consumer protection frameworks and may seek help for unfair trading practices or billing disputes.
Practical steps for disputes
- Contact the service provider (ITV) first to request resolution or refund where applicable.
- If unresolved, consider raising the issue with your payment provider (bank/card issuer) or consumer advocacy organisations in Singapore for guidance.
Customer experiences
Summary of public feedback
Public reviews are mixed: users report both positive streaming experiences and complaints related to streaming quality, billing and customer support responsiveness.
Where feedback appears
- Community discussions and anecdotal reports can be found on forums such as Reddit.
- Review platforms also show a variety of experiences; use those summaries to set expectations when cancelling or contacting support.
Documentation checklist
What to have before contacting support
- Account email or username used to subscribe.
- Subscription receipt or transaction ID from the App Store/Google Play or ITV confirmation email.
- Date of purchase and last billing date.
Additional items to prepare
- Device details (make/model, OS version) if you report playback or technical issues.
- Any screenshots of charges, subscription listings, or error messages.
Common mistakes
Cancelling in the wrong place
A common error is trying to cancel directly on the ITV website when the subscription was purchased through Apple, Google, Amazon or another third party.
Always check where the charge originates (store receipt or payment statement) before cancelling.
Missing proof or timing issues
Not saving receipts or cancellation confirmations can make disputes harder to resolve.
Cancelling too close to the renewal date may still allow that renewal to process; cancel early if possible.
Comparative recap
Quick comparison table
| Plan | Price | Period | Best for |
|---|---|---|---|
| iTV Shows+ Monthly | S$2.98 | Monthly | Short-term trial or occasional viewers |
| iTV Shows+ Quarterly | S$5.98 | Quarterly | Light regular viewers seeking a low-cost multi-month option |
| iTV Shows+ Yearly (Special) | S$5.98 | Yearly | Promotional yearly deal (very low annual price) |
| iTV Shows+ Yearly | S$9.98 | Yearly | Frequent viewers wanting full-year access |
| iTV Shows+ Lifetime | S$34.98 | Lifetime | One-time payment for long-term access |
After cancelling
What to check immediately
- Confirm cancellation by email or an on-screen confirmation message.
- Verify your next billing date in account settings to ensure no further charges.
Where to get official help
- Official cancellation and support: ITV cancellation help
- If you used Apple to subscribe, see the app listing: iTV Shows on the Singapore App Store
Address
Mailing address for viewer services
ITV Consumer Limited, Viewer Services, Gas Street, Birmingham B1 2JT, United Kingdom.
How to use the address
- Send formal cancellation letters or written complaints if requested by support.
- Include account details and copies of receipts to speed up handling.