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Cancel LOKLOK
in 30 seconds only!
Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Loklok service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Loklok: Easy Method
What is Loklok
Service overview
Loklok is a streaming service that offers a catalogue of movies and TV shows with paid VIP/ad-free tiers. Subscriptions unlock smoother playback and VIP features reported in app listings.
Where information comes from
Cancellation and refund details are drawn from available guides and app-listing summaries. For background on paid tiers see a pricing overview compiled from the app listing.
How to cancel Loklok
Cancel via Apple App Store (iOS)
- Open Settings on your iPhone or iPad.
- Tap your name → Subscriptions → Loklok VIP → Cancel Subscription.
- Subscription remains active until the end of the current billing period; Apple refund policy applies separately.
- Reference: cancellation guide.
Cancel via Google Play Store (Android)
- Open Google Play Store → Menu → Subscriptions → Loklok → Cancel.
- Service continues until the end of the billing period; refunds follow Google Play policies.
- Reference: cancellation guide.
Cancel via Loklok web account
- Log in at the Loklok web portal, go to Account Settings or Manage Subscription.
- Choose Cancel or turn off Auto‑renewal to stop future charges.
- Web cancellations typically keep access until the billing period ends; Loklok states there are no refunds for unused time after payment.
Alternative app/workarounds
- Some users report needing successor apps (e.g., LokTV / LOKLOK variants) to reach in‑app subscription controls if the original app is removed from app stores.
- If the app is missing, manage the subscription directly via the App Store or Play Store settings instead of the app.
What happens when you cancel
Access after cancellation
After cancelling, your subscription typically remains active until the end of the current paid billing period.
You keep access to VIP features for the remainder of that period; automatic renewal is stopped.
Data and account effects
Cancelling usually does not delete your Loklok account or viewing history; it only stops recurring payments.
If you want account deletion, contact Loklok support or check account settings for any available delete option.
Will I get a refund?
Standard refund policy
Loklok generally does not provide refunds for unused portions once payment has been processed; cancellation stops future renewals only.
Exceptions and app‑store refunds
- Refunds depend on the payment channel: Apple App Store and Google Play have their own refund policies and procedures.
- For unauthorized or billing errors, contact the app store first or Loklok support; there are reports of at least one user obtaining a refund after persistent email follow‑up.
- See the cancellation guide for details: postclic.
Loklok plans and pricing
Available plans (Singapore listing)
Prices below are drawn from the app listing for Singapore as of early 2026. They may change with app updates or regional availability.
Table of plans
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Weekly Subscription | S$6.98 | Weekly | Ad-free or VIP access, smoother playback per app description |
| Monthly Subscription | S$12.98 | Monthly (monthly) | Ad-free or VIP access, smoother playback per app description |
| Yearly Subscription | S$49.98 | Annual (annual) | Ad-free or VIP access, smoother playback per app description |
Your consumer rights in Singapore
Cooling‑off and digital services
There is typically no statutory 14‑day cooling‑off or automatic refund right for digital content once payment is processed.
Refunds therefore depend on the app store policies or Loklok’s discretionary support responses.
Unauthorized charges and disputes
- If you see an unauthorized charge, dispute it with the App Store / Play Store or your bank as appropriate.
- Also contact Loklok support to request investigation; some users have obtained refunds after contacting support persistently.
Customer experiences
Common negative experiences
- Users have reported app instability and crashes on launch in late 2025 - early 2026.
- Removal of the app from official stores has made cancelling or managing subscriptions harder for some customers.
- Confusion over app migrations (LokTV, RookTV, etc.) has added friction to subscription management.
Positive outcomes reported
At least one user reported successfully cancelling a subscription and receiving a refund after emailing support persistently.
Results vary by case and payment channel; app‑store disputes often produce faster outcomes for unauthorized charges.
Documentation checklist
Essential items to prepare
- Account email or username used with Loklok.
- Transaction ID or receipt from App Store / Google Play or web payment.
- Screenshot of the charge on your bank or card statement (if relevant).
- Screenshot of subscription status or cancellation confirmation.
How to send a clear request
- State the payment date, amount, and platform (Apple, Google, web).
- Attach screenshots and ask explicitly for a refund or confirmation of cancellation.
Common mistakes
Relying on the app when it’s removed
Trying to cancel only inside the Loklok app can fail if the app is no longer available in the App Store or Play Store.
Always check subscription management in your device’s account settings (iOS/Google Play) first.
Assuming cancellation equals refund
Many users expect pro‑rata refunds after cancelling; Loklok and app stores commonly stop future renewals but do not refund unused time.
Always request a refund explicitly and provide evidence if you believe the charge was unauthorized or in error.
Comparative recap
Quick comparison
| Platform | How to cancel | Refund likelihood | Access after cancel |
|---|---|---|---|
| Apple App Store | Cancel via iOS Settings → Subscriptions | Depends on Apple policy; not guaranteed | Access until end of billing period |
| Google Play Store | Cancel via Play Store → Subscriptions | Depends on Google Play policy; not guaranteed | Access until end of billing period |
| Web (Loklok account) | Cancel in Account Settings or Manage Subscription | Loklok states no refunds for unused time; case-by-case by support | Access until end of billing period |
After cancelling
What to check
- Confirm cancellation by screenshotting the subscriptions page in your device settings or Loklok account page.
- Keep receipts and transaction IDs for 30 - 90 days in case you need to dispute charges.
Helpful links
- General cancellation guide and notes: postclic: cancellation Loklok
- Info about Loklok paid tiers and pricing summary: Is Loklok free or paid?
Address
Registered office (for correspondence)
Building A, No. 8 Yuma Road, Changshengqiao Town, Economic Development Zone (self assigned number E15), Chongqing, 400000, People’s Republic of China.
Notes about contacting by mail
This address appears in public instructions as the registered office used for Loklok contracts and cancellation correspondence.
For billing disputes, contacting the app store (Apple/Google) or your payment provider is usually faster than postal correspondence.