Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel PHILO
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Philo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Philo: Easy Method
What is Philo
Overview
Philo is a subscription streaming service that offers live TV channels and on‑demand content focused on entertainment and lifestyle networks.
It provides cloud DVR, add‑on channels, and device apps; billing and features vary by how you subscribed.
Key features
Philo includes dozens of live channels, on‑demand titles and a cloud DVR for recorded shows.
Plans and billing are primarily denominated in USD and some billing paths (Apple, Google, other platforms) add platform‑specific steps or surcharges.
How to cancel Philo
Web (philo.com)
- Log in at your account on philo.com.
- Click your profile avatar → Account → Cancel my subscription → Continue to cancellation → select a reason → Complete cancellation.
- Confirmation appears and access continues through the end of your current billing cycle.
- Official instructions: Philo cancel help.
Apple App Store (iOS, tvOS)
- On your iPhone, iPad or Apple TV open Settings → tap your name → Subscriptions → Philo → Cancel Subscription.
- Access remains until the end of the active billing period charged by Apple.
- Billing and refunds are managed by Apple if you subscribed through the App Store.
Google Play (Android)
- Open Google Play Store → profile icon → Payments & subscriptions → Subscriptions → Philo: Live and On‑Demand TV → Cancel subscription.
- Select a reason and confirm. Access continues through the billing cycle already paid for.
- Google handles billing and refund requests for Play subscriptions.
Other third‑party platforms
- If you subscribed via Amazon, Roku, Samsung, Vizio or another platform, cancel through that platform’s subscription/billing area (for example, Amazon Appstore or Roku Manage subscription).
- Platform policies control refunds and billing for those subscriptions; Philo cannot cancel those for you directly.
What happens when you cancel
Access after cancellation
In all cancellation methods, your Philo access continues through the end of the current billing cycle you already paid for.
You will not be billed again after the cancellation date if the process completed successfully.
Account, recordings and data
Your account and cloud DVR recordings typically remain accessible until the subscription expires; Philo retention policies apply thereafter.
If you used a third‑party billing platform, any platform‑specific account or data handling policies may also apply.
Will I get a refund?
Philo refund policy
- Philo’s posted terms state no refunds or credits are issued for unused portions after cancellation, unless required by law.
- Partial‑month cancellations or late cancellations generally do not trigger refunds once a billing has occurred.
Exceptions and practical points
- If you subscribed through Apple or Google, those stores may have separate refund processes and policies you should contact them about.
- Where local law requires a refund, Philo will comply; otherwise expect no refund per Philo’s terms: Philo Terms.
Philo plans and pricing
Available plans
The table below shows the pricing items recorded for Philo (USD billing) and common add‑ons or surcharges.
No official Singapore (SGD) pricing is published; conversions depend on your payment processor and exchange rates.
| Plan | Price | Period | Features |
|---|---|---|---|
| Philo Core (US billing) | US$33.00 | Monthly | 70+ live channels, HBO Max Basic (with ads), discovery+, unlimited cloud DVR for 1 year |
| Philo Core - first month promotional | US$25.00 | One month | Same as above, introductory pricing for new users |
| Add‑ons (via US billing) | US$3.00 - US$11.00 | Monthly | Optional premium TV add‑ons like ALLBLK, AMC+ ad‑free, Hallmark+, MGM+, STARZ, Movies & More |
| Apple App Store surcharge | +US$4.00 | Monthly | Additional charge when billed through the Apple App Store |
Notes on pricing
Promotions and surcharges can change; refer to the platform you used to subscribe for the exact billed amount on your receipt.
If billed in USD from Singapore, your bank or card issuer decides the final SGD charge after conversion.
Your consumer rights in Singapore
Cooling‑off and digital subscriptions
Singapore law generally does not provide an automatic 14‑day cooling‑off right for digital streaming subscriptions once access is provided.
Cooling‑off provisions typically apply to specific off‑premises or distance contracts, not ongoing streaming access once delivered.
Where to seek help
If you have problems cancelling or obtaining a refund, you may contact the Consumers Association of Singapore (CASE) for guidance or consider filing a claim in the Small Claims Tribunal.
To avoid unintended renewals, cancel at least 24 hours before the next renewal date and keep cancellation confirmations.
Customer experiences
Positive feedback
Some users praise Philo’s channel lineup and content selection, and a few note quick, helpful customer support experiences restoring services.
Those satisfied often highlight the value of the available entertainment channels relative to their needs.
Common complaints
Reviews commonly report app freezing, buffering or instability despite troubleshooting steps like reinstalling or clearing cache.
Other frequent issues include frustration with ads, perceived pricing/value mismatch, refund denials, duplicate charges and cancellation difficulty.
Documentation checklist
What to keep
- Account email and username used to subscribe.
- Order receipts or billing statements showing the charge date and amount.
- Subscription confirmation and the cancellation confirmation screen or email.
Screenshots and records
- Take screenshots of cancellation steps, confirmation messages and any error messages you encounter.
- Record the platform used to subscribe (Philo direct, Apple, Google Play, Roku/Amazon, etc.).
Common mistakes
Timing errors
Waiting until the renewal day is common; if you cancel after the renewal is processed, you will usually be charged for the next period.
Always cancel at least 24 hours before the billed renewal to reduce the risk of unintended charges.
Billing source confusion
Not recognising which store billed you (Philo directly vs Apple vs Google Play vs a TV platform) often prevents successful cancellation.
Check your bank or card statement for the exact merchant name and cancel through that platform if not billed by Philo directly.
Comparative recap
Quick comparison
The table below summarizes cancellation methods, refund expectations and access after canceling.
Use the method corresponding to where you originally subscribed for the fastest result.
| Channel | How to cancel | Refunds | Access after cancel |
|---|---|---|---|
| Web (philo.com) | Account → Cancel my subscription (web steps) | No refund generally (see Terms) | Access through end of current billing cycle |
| Apple App Store | iOS/tvOS Settings → Subscriptions → Philo → Cancel | Apple manages refunds; contact Apple | Access remains until Apple’s billed period ends |
| Google Play | Play Store → Payments & subscriptions → Subscriptions → Philo → Cancel | Google manages refunds; contact Google | Access remains until the end of the paid period |
| Other third parties (Roku, Amazon, etc.) | Cancel via that platform’s subscription management | Platform controls refund policy | Access continues through current billing cycle |
Best method by situation
If you subscribed directly on philo.com, cancel on the web for a direct record and confirmation.
If billed through a store, cancel via that store to stop renewals and follow their refund process if needed.
After cancelling
Confirming cancellation
Keep the cancellation confirmation message or screenshot and your final billing receipt for records.
If you do not see a confirmation, try signing in to confirm your subscription status or retry the cancellation steps.
If cancellation fails or you need help
If you encounter issues cancelling, contact the platform that billed you or consult Philo’s official cancellation help: Philo cancel help.
For refund policy details see Philo’s terms: Philo Terms.
Address
Corporate address
Philo, Inc., 225 Green Street, San Francisco, CA 94111.
Notes
Use the address for formal notices or DMCA correspondence per Philo’s published policies.
For routine billing or cancellation issues, use the account and platform methods described above.