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I hereby notify you of my decision to terminate the contract relating to the Quibi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Quibi: Easy Method
What is Quibi
Overview
Quibi was a short-form streaming service launched in 2020 that specialised in original episodes of roughly 10 minutes, optimised for mobile viewing with a portrait/landscape "Turnstyle" feature.
Status
The service shut down on December 1, 2020 and is no longer available. This guide explains cancellation and post‑cancellation options for former subscribers in Singapore.
How to cancel Quibi
If you subscribed via App Store (iOS)
- Open iPhone Settings → tap your name → Subscriptions.
- Find Quibi in the list → tap Cancel Subscription.
- Cancellation takes effect at the end of the current billing period or free trial; access continues until then.
- See a step guide: Digital Trends - how to cancel.
If you subscribed via Google Play (Android)
- Open Google Play Store → Menu → Subscriptions.
- Select Quibi → Cancel subscription.
- You retain access until the end of the paid period or trial after cancelling.
- See a step guide: Digital Trends - how to cancel.
If you subscribed directly on Quibi’s website
- Log in to your Quibi account (if still accessible).
- Go to Settings or My Account → Manage subscription or Change subscription.
- Note: direct website cancellations may redirect you to the platform used for billing.
What happens when you cancel
Access after cancellation
Cancellation typically becomes effective at the end of your current billing period or free trial. You will retain streaming access until that date.
Renewals and billing
After cancellation, automatic renewals stop. No future charges should occur, but keep receipts and billing records in case of erroneous post‑shutdown charges.
Account data and content
Account data and viewing history are handled according to Quibi’s terms and any applicable platform policies. Access to content ends with the subscription period.
Will I get a refund?
Quibi’s stated policy
Quibi’s Terms of Service state fees are non‑refundable to the fullest extent permitted by law; generally, cancellations do not trigger refunds for prior charges.
Exceptions and post-shutdown claims
- After Quibi’s shutdown, some users obtained refunds from app stores or banks for charges made to a defunct service.
- If you were billed after the service shut down, you may pursue refunds or chargebacks through Apple or Google by providing proof of overbilling.
- For discussion of post‑shutdown refunds and dispute outcomes, see: Alibaba - cancellation and refunds.
Quibi plans and pricing
Current availability
Quibi shut down on December 1, 2020 and is no longer available; there are no active subscription prices to report for Singapore in 2025 or 2026.
Where to check pricing historically
Do not rely on memory or third‑party pages for current prices. If needed, consult official billing records from Apple or Google Play for historical charges.
Your consumer rights in Singapore
General protections
Singapore consumer protections - such as provisions under the Consumer Protection (Fair Trading) Act and other statutes - may apply where services are not supplied as promised or terminate prematurely.
Practical steps
- Dispute erroneous charges with the payment platform (Apple/Google) or your bank and provide evidence of service unavailability.
- Retain receipts, screenshots, emails and any correspondence that shows the date of shutdown or billing.
- Seek advice from consumer protection agencies in Singapore if needed.
Customer experiences
Positive feedback
Some users praised Quibi’s innovative mobile format, Turnstyle viewing and initial free trial as fresh approaches to short‑form streaming.
Example commentary and reviews highlighted the app’s design and novel ideas; see a review overview at: Tom's Guide - Quibi review.
Negative feedback
Criticism focused on limited content longevity, the mobile‑only approach, and the platform’s early shutdown, which left some subscribers disappointed.
Community reactions and user reviews can be found at: Trustpilot - Quibi reviews.
Documentation checklist
Essential documents
- Proof of payment (credit card or app store receipt).
- Subscription confirmation email or account screenshot showing plan and dates.
- Evidence of shutdown or service interruption if you were billed after Dec 1, 2020.
Optional supporting items
- Correspondence with Quibi, Apple, Google Play, or your bank about the charge.
- Transaction IDs, billing statements, and device screenshots showing subscription status.
Common mistakes
Assuming cancellation occurred
Many users assume a one‑time action cancelled all renewals. Confirm cancellation in your App Store or Google Play subscription list to avoid surprise charges.
Not keeping receipts
Failing to save payment records makes disputes harder. Always keep emails or screenshots of subscription and cancellation confirmations for at least several months.
Contacting the wrong party
If billed through Apple or Google, contacting Quibi directly may not resolve billing issues. Direct disputes to the platform that processed the payment for faster resolution.
Comparative recap
At-a-glance comparison
| Feature | How it worked | Notes |
|---|---|---|
| Subscription cancellation | Via App Store, Google Play, or Quibi web account | Platform used for billing must be used to cancel |
| Access after cancel | Retained until end of billing period | No pro‑rata refunds under Quibi terms |
| Refund policy | Fees stated as non‑refundable | App stores or banks sometimes issued refunds post‑shutdown |
| Post‑shutdown recourse | Dispute with Apple/Google or bank | Keep proof of charges and service unavailability |
After cancelling
Follow-up actions
- Save confirmation that the subscription is cancelled in your App Store/Google account.
- Monitor your card or statement for any unexpected post‑cancellation charges.
Helpful resources
- How to cancel via App Store or Google Play: Digital Trends - how to cancel.
- Discussion of refunds and post‑shutdown chargebacks: Alibaba - cancellation and refunds.
- Product and editorial review context: Tom's Guide - Quibi review.
Address
Head office
Quibi’s referenced address during operation: 6555 West Barton Avenue, 4th Floor, Los Angeles, California, 90038, United States.
Notes on contacting
Quibi no longer operates its service publicly. For billing disputes, contact the platform that processed your payment (Apple or Google) or your payment provider.