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Shahid

Cancel SHAHID

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Shahid Subscription | Postclic
Shahid
United Arab Emirates
customersupport@shahid.net
Cancellation of Shahid contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Shahid service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Shahid
, United Arab Emirates
customersupport@shahid.net
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Shahid. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Shahid: Easy Method

What is Shahid

Overview

Shahid is a subscription video-on-demand service operated by MBC offering Arabic and international TV shows, films, and exclusive content. It provides on-demand streaming, live TV, downloads, and multi-device access for subscribers.

Availability

Service availability and pricing can vary by country and may be geo-restricted in some locations, including Singapore. Check the official Shahid site for current availability and offers.

How to cancel Shahid

Web (direct) cancellation

  • Go to shahid.mbc.net and log into your account.
  • Open Account or Subscription settings, select your active plan, and choose "Cancel".
  • Cancel at least 24 hours before renewal to avoid the next charge; you keep access until the end of the paid period.
  • If you cannot cancel via the site, email customersupport@shahid.net or care@shahid.net and request cancellation, quoting your account details.

App store cancellations (Apple / Google)

  • Apple (iPhone/iPad): Settings → tap your Apple ID → Subscriptions → find Shahid → Cancel. Cancel at least 24 hours before renewal.
  • Google Play: Open Google Play Store → Menu → Subscriptions → select Shahid → Cancel. Cancel at least 24 hours before renewal.
  • Billing and refunds for these subscriptions are handled by Apple or Google, not Shahid.

What happens when you cancel

Access after cancellation

After cancelling a paid subscription you typically retain full access until the end of the current paid period. There is no immediate loss of service unless otherwise stated by the platform.

Renewal and account data

Cancelling stops future renewals; it does not necessarily delete your account or viewing history. To remove personal data, contact Shahid support explicitly and request account deletion if required.

Will I get a refund?

Direct web subscription

Shahid's standard policy for direct web subscriptions is no refunds, credits, or exchanges for unused time after cancellation, except where required by applicable law.

  • No pro-rata refunds as standard for direct web billing.
  • Statutory consumer rights may create exceptions; see the Singapore section below.

App Store and Google Play subscriptions

Apple and Google handle billing and refunds for subscriptions bought through their stores. Shahid cannot issue refunds for those purchases.

  • Request refunds via Apple Support or Google Play Help; decisions are subject to their policies.
  • Keep purchase receipts and transaction IDs when requesting refunds from the platform.

Shahid plans and pricing

Plans (summary)

Below are the plans and monthly prices listed in the verified data. Prices are shown in USD with approximate SGD conversions where provided.

Notes on pricing

No official Singapore-specific SGD pricing was found in the verified data. Availability and price may differ by region or be geo-restricted.

Plan Price Period Features
VIP US$13.99 (~S$18.89) Monthly Ad-free, live TV, download, 2 screens, Full HD/4K
VIP | BigTime US$16.99 (~S$22.94) Monthly Includes BigTime events + VIP perks

Your consumer rights in Singapore

Statutory protections

Under Singapore consumer protection laws, consumers may have rights to remedies if digital services are defective or misrepresented. A vendor's "no refunds" policy may not override statutory rights.

Platform-specific rules

Subscriptions through Apple or Google are governed by their platform terms; consumers should request refunds through the platform. Singapore law may still apply where relevant.

Customer experiences

Positive feedback

Some users praise Shahid for its range of Arabic content and availability of select Western titles. The app performs well on good internet connections according to some reviews.

  • Positive comments noted on forums and review pages highlight content variety and functionality.

Negative feedback

Reported issues include app performance problems, high data usage, and difficulties contacting customer support. Some users reported trouble cancelling unless customer service responded.

Documentation checklist

Before you cancel

  • Account email or username and password for Shahid.
  • Payment method details or receipt showing the renewal date.
  • Subscription source (direct web, Apple App Store, or Google Play).

After you cancel

  • Save confirmation emails or screenshots that show cancellation and next billing date.
  • Keep transaction IDs and receipts if you plan to request a refund through Apple/Google or under consumer law.

Common mistakes

Timing errors

Waiting until the renewal day can lead to an unexpected charge. Cancel at least 24 hours before the renewal to reduce risk of being billed for the next period.

Using the wrong cancellation channel

Cancelling via the wrong platform (for example trying to cancel an App Store subscription on the Shahid website) will not stop billing. Always cancel through the channel used to purchase the subscription.

Comparative recap

Quick summary

The table below compares the main cancellation channels, who handles billing, and where refunds must be requested. Use the row that matches how you subscribed.

Recommendation

If you bought directly on the web, cancel on shahid.mbc.net. If you bought via Apple or Google, cancel through the respective store and request refunds from them if needed.

Channel How to cancel (short) Billing handler Refunds
Web (direct) Log in at shahid.mbc.net → Account/Subscription → Cancel Shahid No standard pro‑rata refunds; exceptions only as required by law
Apple App Store iPhone/iPad Settings → Apple ID → Subscriptions → Cancel Shahid Apple Request via Apple; Shahid cannot issue refunds
Google Play Google Play Store → Menu → Subscriptions → Cancel Shahid Google Request via Google; Shahid cannot issue refunds

After cancelling

Check your statements

After cancellation, monitor your bank or card statements for any unexpected charges. Keep proof of cancellation in case you need to dispute a renewal payment.

Helpful links and next steps

Address

Support contacts

For direct assistance, email customersupport@shahid.net or care@shahid.net. These addresses are commonly used for Shahid support requests.

Phone and official site

Regional phone support listed in some sources: +966 115 101 940 (UAE helpline). Visit Shahid's official site for the latest contact details and help articles.

FAQ

To cancel your Shahid VIP subscription, log into your account at shahid.mbc.net, navigate to Account or Subscription settings, select your active plan, and choose 'Cancel'. Ensure you cancel at least 24 hours before the renewal date to avoid being charged.

Yes, when you cancel your Shahid subscription, you typically retain access until the end of the current paid period, so you won't lose service immediately.

Shahid's standard policy states there are no refunds for unused time after cancellation, except where required by law. If you subscribed through the App Store or Google Play, you must request refunds through those platforms.

To cancel your Shahid subscription via the Apple App Store, go to your iPhone/iPad Settings, tap your Apple ID, select Subscriptions, find Shahid, and choose 'Cancel'. Remember to do this at least 24 hours before renewal.

If you are unable to cancel your Shahid subscription online, you can email customersupport@shahid.net or care@shahid.net to request cancellation, ensuring you include your account details for reference.