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I hereby notify you of my decision to terminate the contract relating to the Skycable service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Skycable: Easy Method
What is Skycable
Overview
Skycable is commonly known as a branded cable television and related services provider in some markets, notably the Philippines where SkyCable operates pay-TV and broadband services.
This guide addresses cancellation considerations for people in Singapore who believe they have a Skycable subscription or a similarly named app or service.
Availability
There is no verified information showing a Skycable consumer subscription service operating in Singapore at the time of writing.
References found relate mainly to SkyCable in the Philippines or to generic apps with the same or similar name, not to a Singapore-based service.
How to cancel Skycable
Before you start
Confirm which legal entity or app you are subscribed to by checking your billing statement, account emails, or the App Store / Google Play subscription manager.
If the subscription is not tied to a Singapore company, cancellation steps and rights may differ from local providers.
Cancellation steps
- If your subscription appears in the Apple App Store or Google Play purchases, cancel via the App Store / Google Play subscription management on your device.
- If your subscription is for SkyCable in the Philippines, customers typically submit a signed letter of request and a valid ID via the provider’s chat-based channels and reference the ticket number. For official Sky resources see: mySKY / SkyCable.
- If you subscribed directly with a Singapore merchant, contact the merchant’s customer support first and follow their cancellation process in writing (email or support portal).
- Keep records of all communications, ticket numbers, screenshots of cancellation confirmations, and any final invoices.
What happens when you cancel
Access and service end
Cancellation normally stops future renewals and may end service immediately or at the end of the current billing period depending on the provider’s terms.
Expect loss of access to channels, streamed content, or account features once the cancellation takes effect.
Renewals and data
Recurring payments should stop after cancellation, but verify the final billing date and any prorated charges with the provider.
Ask the provider about retention or deletion of your account data and whether you must return any leased equipment.
Will I get a refund?
Refund policy overview
No specific refund policy for a Skycable service in Singapore could be located in publicly accessible sources.
Refund eligibility depends on the contract terms you accepted at sign-up and on the provider’s published refund policy.
Exceptions and disputes
- If charges are unauthorized, contact your bank or card issuer to dispute the transaction.
- If the provider’s terms promise a refund under specified conditions, request a written confirmation and keep records.
- For services operated outside Singapore (for example, SkyCable Philippines), follow that provider’s documented procedures and contact points; see mySKY / SkyCable.
Skycable plans and pricing
Where to check pricing
Do not rely on third-party or unverified sources for pricing. Always check the official provider website or your account billing page for current rates.
For SkyCable in the Philippines consult the official site listed in this guide; pricing there is denominated in Philippine pesos.
Pricing note for Singapore
No verified SGD pricing for a Skycable offering in Singapore was found. If you see charges in SGD, confirm the merchant name and payment descriptor with your bank.
Never assume pricing or refunds based on services from other countries; check the specific provider’s terms.
Your consumer rights in Singapore
Cooling-off and refunds
Singapore does not generally provide a statutory automatic 14-day cooling-off period for most services purchased online or in person unless specified in the contract.
Refunds for services depend on the contract terms; always read the service agreement before subscribing.
Dispute resolution and help
- Consumers may seek assistance from the Consumers Association of Singapore (CASE) for disputes with Singapore-based merchants.
- If charges are fraudulent or unauthorized, contact your card issuer or bank to request a chargeback or provisional reversal.
- Keep documentation (receipts, emails, screenshots) to support any dispute or complaint.
Customer experiences
Availability of reviews
No verified user reviews or feedback were found for a Singapore-based Skycable service in publicly accessible searches.
Online references mainly point to SkyCable in the Philippines or to unrelated apps and tools with similar names.
What to expect
If you are dealing with a foreign provider, expect differences in support channels, time zones, billing currencies, and dispute processes.
Local consumer protections may be limited for services contracted outside Singapore; confirm jurisdiction and governing law in the contract.
Documentation checklist
Required documents
- Account details: account number, username, or subscription ID.
- Proof of identity: government ID or other photo ID if required by the provider.
- Proof of purchase: receipts, bank or card statements showing the subscription charge.
Optional documents
- Signed letter of request for cancellation (if the provider requires a signed document).
- Screenshots of subscription pages, the provider’s terms, or in-app subscription listings.
- Correspondence history with customer support (emails, chat transcripts, ticket numbers).
Common mistakes
Mistakes when cancelling
Assuming the App Store or Google Play cancellation alone is sufficient for all charges can be a mistake; some providers bill directly and must be contacted separately.
Failing to obtain and keep a cancellation confirmation or ticket number often causes follow-up billing disputes to be harder to resolve.
How to avoid them
Always confirm the billing entity name on your bank or card statement before contacting support.
Request written confirmation of cancellation and final billing, and keep copies of all supporting documents.
Comparative recap
Quick comparison
| Provider | Service type | Period | Pricing notes |
|---|---|---|---|
| Skycable (Singapore) | Not found / Not available | N/A | No verified Singapore offering identified; check merchant name on your bill. |
| SkyCable (Philippines) | Pay-TV / ISP | monthly / annual | Prices in PHP. Official information at mySKY / SkyCable. |
Notes on table
The table compares the lack of a verified Singapore service with the known Philippines operator.
Always verify the exact provider name and billing descriptor shown on your payment method before taking action.
After cancelling
Follow-up actions
- Save any cancellation confirmation and final invoice for at least 6 - 12 months.
- Check your bank or card statements for any unexpected or recurring charges after cancellation.
- Request equipment return instructions if you leased set-top boxes or modems.
Help & contacts
If your subscription relates to SkyCable in the Philippines, visit the official site for contact and support options: mySKY / SkyCable.
For disputes with a Singapore-based merchant, consider contacting CASE and your payment provider for chargeback options where applicable.
Address
Singapore address
No official physical address or local office for a Skycable consumer service in Singapore was identified in available sources.
If you see a Singapore business name on your bill, contact that merchant directly for an address and cancellation procedure.
Official SkyCable contact (Philippines)
For the known SkyCable / mySKY services in the Philippines, consult the provider’s official support pages: mySKY / SkyCable.
Note: procedures and contact channels differ by country; use the official resource above for Philippines-specific guidance.