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Cancellation service #1 in Singapore
Sportsnet is a Canadian sports service offering live games, highlights and analysis across major leagues such as the NHL, MLB and NBA.
The service is delivered via Sportsnet+ streaming (and other platform partners) and requires a subscription to access premium live streams and on-demand content.
Sportsnet+ is primarily marketed in Canada and bills in CAD; availability in Singapore is limited and often accessed through international methods.
Subscriptions may be managed directly on Sportsnet’s web platform or through third-party app stores (Apple, Google, Amazon), which affects how you cancel.
When you cancel via Sportsnet web or most app stores, access usually continues until the end of your paid billing cycle.
This means you can stream content for the remainder of the period you already paid for.
Cancelling stops future recurring charges but does not necessarily delete your account or personal data held by Sportsnet.
If you need data removal or account deletion, contact Sportsnet customer support as per their terms of service.
Sportsnet+ pricing is officially listed in CAD and is not officially offered in SGD in Singapore.
The table below shows approximate SGD-converted examples drawn from available data for reference only.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Standard (estimated) | S$27.90 / S$232.50 | Monthly/Annual | Converted from CAD pricing; not officially offered in SGD in Singapore |
| Premium (estimated) | S$39.96 / S$302.24 | Monthly/Annual | Converted from CAD pricing; not officially offered in SGD in Singapore |
Consumer protections and cooling-off periods under Singapore law may differ from Sportsnet’s terms of service.
These rights can affect refunds, automatic renewals and unfair contract terms, depending on the circumstances.
Many subscribers report straightforward cancellations when managing subscriptions directly on the Sportsnet website.
Cancelling via the website’s Account → Billing flow is commonly cited as simple and effective.
Users report difficulty cancelling when subscriptions were purchased via third-party stores (Apple, Google), causing confusion and delays.
Complaints include trouble reaching human support, billing issues, and situations where cancellation must be done on the original platform, not in-app.
A frequent mistake is attempting to cancel inside the Sportsnet app when the subscription was purchased via Apple or Google.
If the purchase was through an app store, cancellation must be performed through that store’s subscription management.
Many users expect immediate refunds after cancellation; Sportsnet’s policy generally provides no refunds for post-purchase cancellations.
Expect to retain access until the billing period ends rather than receiving a prorated refund unless a specific exception applies.
The table below summarizes cancellation methods, refund likelihood and access behavior by platform.
| Method | How to cancel | Refunds | Access after cancel | Period |
|---|---|---|---|---|
| Web (Sportsnet) | Account → Billing → Turn off auto-renewal | No (generally) | Access until end of current billing cycle | Monthly/Annual |
| iOS (Apple) | Settings → Apple ID → Subscriptions → Cancel | Handled by Apple; Sportsnet does not issue store refunds | Access continues until period ends | Monthly/Annual |
| Android (Google Play) | App → Profile → Manage Subscription → Cancel (redirect to Play Store) | Handled by Google; Sportsnet does not issue store refunds | Access continues until period ends | Monthly/Annual |
| Amazon in-app | Amazon → Memberships and Subscriptions → Turn off auto-renewal | Handled by Amazon; Sportsnet does not issue store refunds | Access depends on Amazon’s rules for the subscription | Monthly/Annual |
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For account-specific help, check Sportsnet’s support pages or contact the customer care channels referenced in their terms and FAQs.
Keep documentation handy when contacting support to speed up resolution.
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Written by Charmaine Toh
Regulatory watch · 7 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 7 years to make sure every Postclic template is compliant and admissible in court.