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Cancel STARZPLAY
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Starzplay service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Starzplay: Easy Method
What is Starzplay
Service overview
STARZPLAY is a subscription streaming service offering movies, series and sports content licensed or produced by Starz and partners.
The service is available via the STARZPLAY website, mobile apps and through third‑party distributors such as app stores and telecom partners.
Where it operates in Singapore
In Singapore STARZPLAY is operated by Starz Play Trading Pte. Ltd., providing local access to the Starz catalogue and in‑app purchase options on major app stores.
Subscriptions may be managed directly on the website/app or by the distributor used at sign‑up (Apple, Google, telco, etc.).
How to cancel Starzplay
Cancelling a direct STARZPLAY subscription
- Sign in at your STARZPLAY account on the website or app.
- Go to Account or Settings and follow the on‑screen cancel prompts.
- Cancellation takes effect at the end of the current paid billing cycle.
Cancelling via app stores or other distributors
- If subscribed through the Apple App Store: cancel via Apple ID settings → Subscriptions → STARZPLAY.
- If subscribed through Google Play: open Play Store → Subscriptions → STARZPLAY and cancel there.
- For other distributors (telecom providers, bundles): cancel via the distributor’s subscription or billing settings; STARZPLAY cannot cancel distributor‑managed subscriptions.
What happens when you cancel
Access after cancellation
After you cancel, you retain access to STARZPLAY until the end of your current paid billing period.
There is no immediate termination when cancelling mid‑cycle for direct or distributor subscriptions.
Renewal and future billing
Once cancellation completes, your subscription will not renew at the next billing date and no further charges will be made by that provider.
If you subscribed via a distributor, confirm with that distributor that billing has stopped to avoid unexpected charges.
Will I get a refund?
STARZPLAY refund policy
STARZPLAY generally does not provide refunds, credits or prorated billing for mid‑subscription cancellations unless required by law or stated in the Terms of Use.
Expect that most cancellations will only stop future renewals; past payments are usually non‑refundable.
Exceptions and distributor refunds
- If you cancel within 14 days of your first payment and you have not streamed any content, you may be entitled to a full refund - notify the service within that period.
- If you subscribed via the App Store, Google Play or another distributor, their refund policy applies and may differ from STARZPLAY’s direct terms.
Starzplay plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| STARZPLAY Monthly Plan | S$9.98 | Monthly | Standard access to STARZPLAY content |
| STARZPLAY Monthly Plan (alt listing) | S$14.98 | Monthly | Alternative package - details not specified |
| STARZPLAY Monthly Plan (duplicate) | S$15.98 | Monthly | Reported in multiple entries; likely standard variant |
| STARZPLAY MAX Monthly Plan | S$17.98 | Monthly | Premium content, ad‑free access, live sports |
| Cricket Monthly Plan | S$17.98 | Monthly | Dedicated sports‑oriented (Cricket) access |
| STARZPLAY Sports Monthly Plan | S$11.48 | Monthly | Sports content only |
| STARZPLAY Ultimate Month Plan | S$19.98 | Monthly | Highest tier, likely includes all content and features |
Notes on pricing
Multiple monthly tiers are listed in the Singapore App Store under in‑app purchases; no annual plans are listed in this dataset.
Prices may vary by distributor and over time; check the app store or your account for the current charge.
Your consumer rights in Singapore
14‑day cancellation right
Under Singapore consumer rules you typically have the right to cancel within 14 days of first subscribing (the "Cancellation Period"), provided you have not streamed content.
Cancelling within this period may entitle you to a full refund if you notify the service promptly and meet the no‑streaming condition.
After the statutory period
- Beyond the 14‑day statutory period, or once content has been streamed, STARZPLAY does not ordinarily provide refunds or credits unless required by law.
- If a purchase was made via a third‑party distributor, consult that distributor’s consumer protections and refund policies.
Customer experiences
Positive feedback
Many users praise STARZPLAY’s content catalogue and app performance, including subtitle support and variety of titles.
Positive mentions often highlight exclusive shows available on the platform.
Common complaints
- Recurring issues reported include excessive ads (even for paying users) and streaming or playback instability.
- Customers also report poor or unresponsive customer support and difficulty obtaining refunds or confirming cancellations when billed via distributors.
Documentation checklist
What to gather before cancelling
- Account email or username used for the STARZPLAY subscription.
- Proof of payment or first billing date (receipt/screenshot).
- Name of distributor used at signup (Apple, Google, telco, etc.).
Supporting evidence for refunds or disputes
- Screenshots of subscription settings showing renewal and cancellation attempts.
- Any correspondence with STARZPLAY or your distributor (support tickets, emails).
Common mistakes
Canceling the wrong subscription
Users sometimes cancel an account on the device but forget the subscription is billed through Apple, Google or a telco. This leaves the original subscription active.
Always verify which provider appears on your billing statement before cancelling.
Expecting immediate refunds or access loss
Some assume cancellation triggers an immediate refund or account termination; instead, access usually continues until the billing period ends and refunds are not automatic.
If you expect a refund, check the 14‑day rule and whether you streamed content; otherwise coordinate with the distributor for their refund process.
Comparative recap
Quick comparison table
| Comparison | Direct subscription | App Store / Google Play | Distributor / Telco | Period |
|---|---|---|---|---|
| How to cancel | Account/Settings on STARZPLAY site/app | Cancel via Apple ID or Google Play subscriptions | Cancel via distributor account or billing portal | Monthly |
| Refunds | Generally no; 14‑day no‑streaming exception may apply | Subject to Apple/Google refund policies | Subject to distributor’s refund policy | Monthly |
| Access after cancel | Remain until end of paid period | Remain until end of paid period (per store rules) | Depends on distributor; usually until end of paid period | Monthly |
Key takeaway
For full control and clarity, manage and cancel subscriptions through the provider shown on your billing statement.
If in doubt, collect proof of purchase and contact STARZPLAY or the distributor directly.
After cancelling
Follow‑up actions
- Check your email for cancellation confirmation and keep receipts for 14 days if you plan to request a refund.
- Monitor your bank or card statement to confirm that recurring charges have stopped after the billing period ends.
Useful official links
- STARZ legal / Terms (official)
- STARZ Terms of Use (official)
- STARZPLAY Singapore contact page (official)
- STARZ app on Apple App Store (SG)
Address
Registered office
Starz Play Trading Pte. Ltd., 100 Jalan Sultan, #07-00 Sultan Plaza, Singapore 199001.
Use the contact link above for customer support or subscription enquiries with the local operator.