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Cancellation Tennis Tv: Easy Method
What is Tennis Tv
Overview
Tennis TV is a subscription streaming service offering live and on-demand coverage of ATP tennis events worldwide.
The service provides match replays, highlights, player content and features such as resume-play and spoiler mode.
Main features
Subscribers get access to live ATP matches, full match replays and curated highlights across supported devices.
Content availability and features can vary by region and device; check the provider for the latest details.
How to cancel Tennis Tv
Purchased via Tennis TV (credit/debit card or PayPal)
- Sign in at the Tennis TV website or app.
- Go to My Account → Subscription → click "Cancel Subscription".
- This stops auto-renewal; you keep access until the end of the paid period.
Purchased via in-app platforms (Apple, Google Play, Amazon, Roku)
- If you subscribed through an app store or platform, cancel through that platform’s subscription/settings page.
- Tennis TV cannot cancel or change subscriptions purchased via third-party platforms.
Cooling-off cancellation (first 14 days)
- You have a legal right to cancel within 14 days of subscription (cooling-off period).
- To use this right, contact Tennis TV via the website, app or email with a clear cancellation statement.
What happens when you cancel
Access after cancellation
When you cancel via Tennis TV (site or app), auto-renewal is stopped but access remains until the end of your current paid period.
No access is removed immediately unless specified by the provider; you may continue to use the service until expiry.
Renewal and account status
Canceling stops future billing but does not delete your account or historical data automatically.
You can typically re-subscribe at any time; billing restarts when you sign up again.
Will I get a refund?
Refunds during the 14-day cooling-off period
- If you cancel within 14 days of the initial purchase and have not streamed or downloaded content, you may be eligible for a full refund to the original payment method.
- Tennis TV processes refunds in line with its terms; follow their instructions when you notify them of cancellation.
Exceptions and other refund scenarios
- If you stream or download content during the 14-day cooling-off period you must expressly agree that this will void your cancellation right under the regulations.
- If Tennis TV significantly suspends service during your term you may be able to request a proportionate refund on a case-by-case basis.
- For subscriptions bought via app stores, refunds are governed by those platforms’ policies, not Tennis TV’s terms.
For the official details see Tennis TV's terms: Tennis TV terms and conditions.
Tennis Tv plans and pricing
Plans summary
Typical prices for Singapore users are shown below as approximate SGD conversions based on USD list prices.
Actual charged amounts may vary due to exchange rates, taxes or app store policies.
Pricing notes
Singapore users are often charged in USD (USD 16.99/month, USD 134.99/year) with conversion to SGD at the card or app store rate.
Listed SGD values are approximate conversions supplied for convenience.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Monthly Subscription (approximate) | S$22.94 | monthly | Access to live ATP matches, replays, highlights, and spoiler mode |
| Annual Subscription (approximate) | S$182.24 | annual | Full year access to all live matches, replays, highlights, and features |
Your consumer rights in Singapore
Cooling-off and statutory rights
Under Singapore consumer protection laws (for example, provisions in the Consumer Protection (Fair Trading) Act), consumers have protections that align with a 14-day cooling-off concept.
Tennis TV’s 14-day cooling-off provision aligns with this principle, though their terms refer to UK law.
Service delivery and remedies
- If the service is not delivered as promised (major outages or unavailability), you may request a proportionate refund or other remedy.
- For in-app purchases, raise refund requests with the App Store or Google Play because their policies govern those transactions.
Customer experiences
Positive feedback
- Many users appreciate live ATP match coverage, match replays and features like resume-play.
- Fans of men’s ATP events report value in accessing full tournament match libraries.
Common complaints
- Frequent reports of app instability: crashes, logouts, and device compatibility problems.
- Complaints about streaming quality, buffering, difficulty cancelling via some platforms, and slow customer support response.
For user reviews see: Tennis TV reviews on Trustpilot.
Documentation checklist
What to prepare
- Account email and username used to subscribe.
- Payment proof or receipt (card statement, PayPal receipt, or app-store purchase record).
- Date of purchase, subscription type (monthly/annual) and device used.
- Screenshots of any error messages or service issues, if requesting remedy for outages.
Where to send your request
- Contact via the Tennis TV website/app contact form or email the team with a clear cancellation statement.
- If you purchased via an app store, submit refund requests through the relevant platform (App Store or Google Play) as required.
Common mistakes
Cancelling in the wrong place
Many users cancel on the Tennis TV site but originally subscribed through the App Store or Google Play; that does not stop billing from the app store.
Always cancel within the platform used to purchase the subscription.
Assuming an automatic refund
Users sometimes expect an immediate refund after canceling on the site; outside the 14-day cooling-off period Tennis TV does not automatically issue refunds.
If you streamed content during the cooling-off period you may have waived your refund right - check the terms before assuming entitlement.
Comparative recap
Quick comparison
Below is a concise comparison of cancellation, refund and price points to help you decide or act fast.
Key takeaways
Cancel via the same channel you purchased through; claim cooling-off refunds only if conditions are met; contact app stores for in-app purchases.
| Attribute | Tennis TV | Notes | Period |
|---|---|---|---|
| How to cancel | Site/app: My Account → Subscription → Cancel | Stops auto-renewal; access until period end | - |
| In-app purchases | Cancel through the app store | Tennis TV cannot cancel these subscriptions | - |
| Refund availability | Full refund if within 14 days and no streaming | Refund processed to original payment method | monthly / annual |
| Approx. price (SGD) | S$22.94 (monthly) / S$182.24 (annual) | Approximate - actual depends on exchange rate and store) | monthly / annual |
After cancelling
What to check next
- Confirm you received a cancellation confirmation email and note the subscription end date.
- Check your card or PayPal statement for any refund or final charge after processing.
- If you purchased via an app store, verify the subscription status in your app store account.
Helpful links
- Tennis TV terms and conditions: https://www.tennistv.com/terms-and-conditions
- User reviews and common issues: Tennis TV reviews on Trustpilot
Address
Registered office
ATP Media Operations Limited (Tennis TV) - Registered office:
4th Floor, 22‑24 Worple Road, London, SW19 4DD, UK
Support contact
For cancellation or refund requests contact Tennis TV via the website/app or email the support address used in their contact channels.
Commonly used support email: [email protected] (use the website contact form for official requests).
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Written by Min Hui Ng
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.
FAQ
To cancel your Tennis TV subscription, sign in to the Tennis TV website or app, go to My Account → Subscription, and click 'Cancel Subscription'. Make sure to keep proof of your cancellation request.
If you subscribed via an app store like Apple or Google Play, you need to cancel through that platform’s subscription settings page. Tennis TV cannot process these cancellations directly.
You have a 14-day cooling-off period to cancel your Tennis TV subscription. To exercise this right, contact Tennis TV via their website or app with a clear cancellation statement.
After cancelling your Tennis TV subscription, you will retain access until the end of your current paid period. No immediate access removal occurs unless specified.
Yes, if you cancel within 14 days and have not streamed or downloaded any content, you may be eligible for a full refund to your original payment method. Keep proof of your cancellation.