Cancellation Willow Tv: Easy Method

What is Willow Tv

Overview

Willow TV is a subscription streaming service focused on live and on‑demand cricket content, including matches, highlights and replays.

The service is subscription‑based and primarily lists pricing in US dollars; access methods include web, mobile apps and third‑party platforms.

Content and availability

Willow offers exclusive cricket coverage not always available on other platforms, and supports multi‑device streaming for subscribers.

Availability and pricing can vary by platform (website, Apple App Store, Google Play, Amazon, Roku, Sling) and may be subject to regional restrictions.

How to cancel Willow Tv

Cancel on Willow.tv (web)

• Log in to your account at Willow.tv.
• Go to My Profile → Cancel Subscription.
• Alternatively, send an email request to [email protected] to ask for cancellation.
• Access generally continues until the end of the paid period after cancellation.

Reference: Willow terms and user guides describe website and written‑notice options.

Cancel via app stores and third parties

• Apple App Store: cancel on your iPhone via Settings → Apple ID → Subscriptions → Willow; billing and refunds handled by Apple.
• Google Play Store: cancel via Google Play → Profile → Payments & Subscriptions → Willow; billing and refunds handled by Google.
• Third‑party platforms (Amazon, Roku, Sling): you must cancel through that platform; Willow cannot cancel those subscriptions for you.

For step‑by‑step third‑party instructions, follow the platform’s subscription management pages or the platform’s help centre.

What happens when you cancel

Access after cancellation

If you cancel a Willow subscription through the website, you normally retain access until the end of the paid period.

For app‑store or third‑party cancellations, access timing may depend on the platform's billing cycle.

Renewal and billing

Auto‑renewal stops after cancellation, but you should confirm cancellation in the store (Apple/Google) where you subscribed to avoid further charges.

Willow cannot directly stop charges for subscriptions billed by third‑party platforms - cancellation must be done at that platform.

Account data

Your account and viewing history may remain with Willow unless you request deletion per their terms of use.

If you need data removed, contact customer support and refer to the Terms of Use for written‑notice instructions.

Will I get a refund?

Standard refund policy

Willow’s terms indicate sales are generally final and no prorated refunds are issued for cancellations made mid‑period.

Monthly subscriptions may be refundable only if cancelled within 24 hours and no content was watched; yearly within 48 hours and no content was watched.

Exceptions and service failures

• If service delivery fails (for example, you never gained access after purchase), remedies may include replacement or refund at Willow’s discretion.
• Refunds for subscriptions billed via Apple or Google are handled by those stores under their refund rules.

See Willow’s Terms of Use for the full policy: Willow Terms of Use.

Willow Tv plans and pricing

Current plans

Currency and payment notes

Willow prices are listed in US dollars; Singapore users will pay in USD with conversion by their payment provider or app store.

There are no official SGD prices published by Willow; check your card or store receipt for the local conversion amount.

Your consumer rights in Singapore

Key legal points

Under Singapore law (Consumer Protection (Fair Trading) Act), unfair standard terms that hide refund limitations may be challenged if not transparent.

Consumers in Singapore have recourse through local consumer agencies (for example, CASE) if a merchant’s terms appear unfair or misleading.

App‑store purchases and jurisdiction

• Subscriptions bought via Apple or Google are subject to those stores’ refund processes; you can request refunds through Apple/Google channels.
• Using a VPN to access Willow from Singapore may limit local consumer protections and raise licensing or jurisdictional issues.

Customer experiences

Positive reports

• Some users report straightforward cancellations via email or following platform steps, especially when cancelling through third‑party services like Sling.
• Many subscribers praise exclusive cricket coverage that is hard to find elsewhere.

Negative reports

• Complaints include difficulty cancelling via the website, delayed or missing confirmation emails, and continued billing after cancellation requests.
• Common streaming problems reported: buffering, playback errors, app crashes and poor customer support responsiveness.

See user reports and reviews for more detail: Postclic cancellation guide and review summaries at BBB.

Documentation checklist

Before you contact support

• Account email and username associated with Willow.
• Order receipt, transaction ID or subscription confirmation email.
• Date and time of cancellation attempt and method used (web, Apple, Google, third party).

Supporting evidence

• Screenshots of subscription status and any error messages.
• Copies of emails exchanged with Willow or the third‑party platform.
• Bank or card statements showing charges if disputing billing.

Common mistakes

Not cancelling in the right place

Example: Subscribing on Apple but trying to cancel on Willow.tv. Apple‑billed subscriptions must be cancelled in your Apple ID subscriptions.

Always check which merchant billed you (Willow vs Apple vs Google vs Amazon) before cancelling.

Missing proof and deadlines

Example: Failing to keep receipts or screenshots makes refunds and disputes harder to resolve.

Also, attempting refund claims after the short 24/48‑hour windows (for immediate refunds per Willow’s terms) reduces the chance of success.

Comparative recap

Quick summary table

After cancelling

Confirm cancellation

Save confirmation emails or screenshots showing your subscription status and cancellation date.

Check your next statement or app‑store subscription list to ensure charges stop.

If problems continue

• If you see continued billing after cancellation, contact the billing platform (card issuer, Apple, Google) and provide documentation.
• For disputes or suspected unfair terms in Singapore, consider contacting consumer protection bodies (for example, CASE) for advice.

Reference Willow’s terms here: Willow Terms of Use.

For step‑by‑step cancellation walkthroughs see: Postclic guide.

Address

Official mailing address

Willow TV’s listed address is: 650 Castro St. Suite 120-214, Mountain View, CA 94041, USA.

Sending written notice

Willow’s Terms of Use indicate written notices for account changes can be sent to their mailing address or via the contact methods listed in the Terms.

See the Terms of Use for details: https://www.willow.tv/termsofuse.