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Cancel ARMOR
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I hereby notify you of my decision to terminate the contract relating to the Armor service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Armor: Easy Method
What is Armor
Overview
Armor refers to subscription-based security and portfolio products that provide VPN, endpoint protection, and investment tools depending on the offering. Different "Armor" products are distributed by different entities (apps, enterprise cybersecurity, regional resellers).
Where offerings differ
Some products are provided as mobile app purchases (Portfolio Armor features on the Singapore App Store), while others are enterprise cybersecurity services sold as per-endpoint subscriptions.
How to cancel Armor
If you subscribed via Apple App Store
- Open your iPhone/iPad Settings → Tap your name → Subscriptions → find the Armor or Portfolio Armor subscription → Tap Cancel Subscription.
- Removing the app or deleting payment details does not stop auto‑renewal; you must cancel in Apple subscriptions.
- Reference: Portfolio Armor on the Singapore App Store.
If you subscribed via Google Play
- Open Google Play Store → Menu → Payments & subscriptions → Subscriptions → select Armor → Cancel.
- Follow prompts to confirm cancellation; keep a copy of confirmation email or screenshot.
If you purchased directly from Armor Asia (Singapore‑based)
- No clear public cancellation portal was found; you must request cancellation by contacting the company directly.
- Contact point: joyce@armorasia.com or use the seller’s enquiry/contact form if available.
What happens when you cancel
Access and service period
When you cancel a subscription, you typically retain access until the end of the paid billing period. This applies to App Store and Google Play subscriptions.
Auto‑renewal and billing
Cancelling a subscription stops future auto‑renewal but does not retroactively refund past billing unless a refund is approved by the platform or provider.
Data and account retention
Provider policies on account data or stored settings are not publicly specified for Armor Asia; expect standard behaviour where accounts remain unless explicitly deleted or requested.
Will I get a refund?
Official refund visibility
Armor Asia (Singapore‑based) does not publish a clear refund policy on its public site or help documents.
App store refunds
- If you subscribed through Apple or Google, refunds are handled by Apple or Google according to their platform policies, not by the app developer.
- For platform refunds, follow Apple or Google refund request procedures and keep proof of subscription and cancellation.
Exceptions and escalation
In cases of service faults or billing errors, escalate with the platform first and then contact the developer (joyce@armorasia.com) if needed.
Armor plans and pricing
Overview of listed plans
The table below lists plans and pricing from verified data sources. Currency and descriptions are presented as provided.
Notes on pricing
USD-to-SGD conversions are approximate where noted. Portfolio Armor app prices are precise in SGD from the Singapore App Store.
| Plan | Price | Period | Features |
|---|---|---|---|
| Portfolio Armor (one-time purchase) | S$129.98 | One-time | Purchasing the app |
| Portfolio Armor - Optimal Collars (in-app subscription) | S$14.98 | Monthly | Access to Optimal Collar feature |
| Portfolio Armor - Top Names Monthly (in-app subscription) | S$41.98 | Monthly | Daily Top Ten List subscription |
| Armor Agent Premium Tier (cybersecurity) | USD 99 per endpoint/month (~S$134) | Monthly | Malware protection, intrusion prevention, threat hunting, SOC monitoring |
| Armor Agent Free Tier | USD 0 (free) per endpoint/month (up to 5 endpoints) | Monthly | Basic endpoint protection |
Your consumer rights in Singapore
Cooling‑off and statutory rights
Consumers in Singapore typically benefit from a 14‑day "cooling‑off" period for unsolicited direct‑sale contracts under the Consumer Protection (Fair Trading) Act.
This cooling‑off mainly applies to direct sales, not necessarily to in‑app purchases via platform marketplaces.
Platform purchases (Apple/Google)
Subscriptions bought through Apple or Google are governed by those platforms’ terms and refund policies; the developer’s liability and refund ability are limited by platform rules.
Steps if you believe your rights were breached
- First request cancellation/refund via the platform (Apple/Google) or the seller (joyce@armorasia.com).
- If unresolved, consider formal escalation to consumer protection bodies in Singapore for advice on next steps.
Customer experiences
Reported negative issues
Some users on public forums report difficulty cancelling "Armor"‑type subscriptions, citing limited or hidden in‑app cancellation options and poor support responsiveness.
Reports suggest support improvement may be necessary and that cancellations sometimes required escalation.
Reported positive outcomes
Although negative reports are present, there are instances where refunds were issued after escalation through the platform or support channels.
Practical takeaway
- Always keep screenshots and confirmation emails of cancellations and support interactions.
- Escalate via the app platform if developer contact is unresponsive.
Documentation checklist
What to gather before cancelling
- Subscription proof: purchase receipt or bank/credit card statement showing the charge.
- Account details: username, email used for the subscription, device ID if applicable.
- Cancellation confirmation: screenshots or confirmation emails from Apple/Google or the vendor.
When requesting refunds or escalation
- Support correspondence: copies of emails or chat transcripts with support.
- Dates and times: billing dates, renewal date, and cancellation attempt timestamps.
Common mistakes
Removing the app without cancelling
Deleting the app does not stop auto‑renewal. Many users assume removal cancels billing; it does not for Apple/Google subscriptions.
Not using the platform subscription manager
If you purchased via App Store or Google Play, attempting to cancel through the developer’s website or support only may not stop platform billing.
Failing to keep proof
Not saving confirmation emails or screenshots makes disputes harder to resolve with the platform or vendor. Always keep records.
Comparative recap
Quick comparison
The table below summarizes cancellation routes, typical ease, and refund likelihood for common purchase channels.
How to interpret
"Ease" is a relative assessment based on platform support and reported experiences. "Refund likelihood" is illustrative, not a guarantee.
| Purchase channel | Ease | Refund likelihood | Period |
|---|---|---|---|
| Apple App Store | Medium - cancel via Apple ID subscriptions | Handled by Apple; possible if within platform policy | Monthly / One-time |
| Google Play | Medium - cancel via Google Play subscriptions | Handled by Google; possible if within platform policy | Monthly / One-time |
| Direct (Armor Asia, Singapore contact) | Low - no public cancellation portal; contact required | Unclear - no public refund policy; depends on seller response | Monthly / One-time |
After cancelling
Immediate next steps
- Save cancellation confirmation or screenshot from the platform or vendor.
- Monitor your payment method for any unexpected charges in the next billing cycle.
Helpful links and contacts
- Portfolio Armor (App Store listing): apps.apple.com/sg/app/portfolio-armor
- Armor pricing (official): armor.com/pricing
- General guidance on app subscription cancellation examples: postclic article
If issues persist
Contact the vendor at joyce@armorasia.com for direct cancellation requests or clarification if you believe the charge originated from Armor Asia (Singapore‑based).
Address
Known corporate locations
The primary known address for the Armor VPN/security service is listed as 268 Bath Road, Slough, Berkshire, United Kingdom for corporate contact purposes.
Singapore contact
No specific Singapore office address was verified for Armor Asia; for Singapore‑related cancellations contact joyce@armorasia.com or use any enquiry form provided by the seller.