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Cancel BRAVE
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Brave service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Brave: Simple Process
What is Brave
Overview
Brave is a privacy-focused web browser that blocks ads and trackers by default and offers optional premium features such as a Firewall + VPN and the Brave Leo AI assistant.
Key capabilities
It aims to speed up browsing, reduce data collection and provide monetisation options like BAT rewards for viewing opted-in ads.
How to cancel Brave
Web (account.brave.com)
- Sign in to your Brave Account on the web where you manage subscriptions.
- Locate the active subscription and choose Cancel; access typically remains until the end of the current billing period.
iOS App Store
- Open the App Store app on your iPhone or iPad and tap your profile.
- Go to Subscriptions → find the Brave subscription → tap Cancel.
- For App Store details see the Brave App listing: Brave on the App Store (SG).
Google Play Store
- Open Google Play → Profile → Payments & subscriptions → Subscriptions → select Brave → Cancel.
- Alternatively, cancel via the Google subscription centre in your Google account settings.
What happens when you cancel
Access and billing
After cancellation you generally retain access to the paid features until the end of your current billing period.
Auto‑renewal stops at the end of the paid period; you will not be billed again after that cycle.
Account and data
Cancelling a paid subscription does not automatically delete your Brave Account or browsing data; account settings and stored data remain unless you remove them separately.
If you need account deletion, review Brave account settings or support options in your account portal.
Will I get a refund?
Platform purchases (App Store / Google Play)
Brave states that it does not provide refunds for purchases made through platform stores; refunds are governed by the App Store or Google Play refund policies.
If you purchased via a platform, request a refund through that platform’s refund flow; Brave’s terms point you to the platform rules.
Desktop/web purchases (Stripe)
Web/desktop transactions processed via Stripe are typically final; Brave only issues refunds in limited cases such as technical failures.
For Stripe-related queries contact: stripe-payments@brave.com as stated in Brave’s terms. See Brave’s Terms of Use for details: Brave Terms of Use.
Brave plans and pricing
Plans listed (SGD)
Below are the subscription prices sourced from the Singapore App Store listing for Brave (in-app purchases).
Prices shown are per the App Store listing and may change; check your store for the exact charge.
| Plan | Price | Period |
|---|---|---|
| Firewall + VPN | S$14.98 | monthly |
| Firewall + VPN | S$149.98 | annual |
| Brave Leo AI Premium | S$19.98 | monthly |
| Brave Leo AI Premium | S$199.98 | annual |
Your consumer rights in Singapore
Cooling-off / refund rights
Brave’s published terms do not explicitly grant a 14‑day cooling‑off or automatic refund right for Singapore customers.
Platform purchases follow the App Store or Google Play policies; web purchases processed by Stripe are generally final except for limited exceptions.
Local law and remedies
Consumers in Singapore may consider local remedies under laws such as the Consumer Protection (Fair Trading) Act when disputing unfair practices.
However, Brave’s own terms do not explicitly promise a statutory 14‑day refund period; check platform policies and local consumer guidance for next steps.
Customer experiences
Positive feedback
Users commonly praise Brave for fast browsing, strong ad/tracker blocking and good privacy controls.
Review summaries note smooth migration from other browsers and efficient performance even with many tabs. See user reviews: Trustpilot.
Negative feedback
Reported issues include occasional crashes, slow performance with many tabs, translation problems and UI clutter from added features.
Some users also criticise added features (AI, crypto, VPN) as bloat and cite slow customer support response in community reports.
Documentation checklist
What to gather before cancelling
- Order receipt or purchase confirmation from the App Store, Google Play or your Brave Account.
- Subscription ID or reference number shown in your account or platform purchase history.
- Date of purchase, billing amount and payment method used (credit card, App Store, Google Play).
When requesting refunds or support
- Screenshot of the active subscription in your store account or Brave Account page.
- Any error messages, support ticket numbers or correspondence related to the issue.
- For Stripe/web purchases, keep the payment transaction details to share with stripe-payments@brave.com.
Common mistakes
Cancelling in the wrong place
A common error is attempting to cancel a subscription in the Brave app when it was bought through the App Store or Google Play.
If purchased via a platform, you must cancel in that platform’s subscription settings to stop renewals.
Expecting an automatic refund
Many users expect automatic refunds on cancellation; Brave’s policies and platform rules often do not provide refunds automatically.
Always check the specific store policy and keep proof of purchase if you plan to request an exception.
Comparative recap
At-a-glance comparison
| Aspect | Web (Stripe) | iOS (App Store) | Google Play |
|---|---|---|---|
| How to cancel | Cancel in your Brave Account on the web. | App Store → Profile → Subscriptions → Cancel. | Google Play → Profile → Payments & subscriptions → Cancel. |
| Refund policy | Transactions are final; refunds only in limited technical cases; contact stripe-payments@brave.com. | Refunds handled by Apple’s App Store policy; Brave does not provide direct refunds for App Store purchases. | Refunds handled by Google Play policy; Brave does not provide direct refunds for Play purchases. |
| Access after cancel | Access remains until end of current billing period. | Access remains until end of current billing period. | Access remains until end of current billing period. |
| Where to request refund | stripe-payments@brave.com (for limited Stripe exceptions). | Request via App Store refund flow. | Request via Google Play refund flow or subscription centre. |
After cancelling
Next steps
Confirm cancellation in the platform or Brave Account and retain confirmation screenshots or emails for your records.
Check that auto‑renewal is disabled in your billing or subscription settings.
Helpful links and contacts
- Brave Terms of Use and payment/refund details: Brave Terms of Use
- Brave on the App Store (SG) for iOS subscription management: App Store listing
- User reviews and community feedback: Trustpilot Brave reviews
- For Stripe/web payment disputes contact: stripe-payments@brave.com
Address
Support contacts
Local support email (Singapore): support@brave.com.sg
For payment/Stripe enquiries: stripe-payments@brave.com
Notes
If you need further help, collect your purchase receipt and subscription details before contacting support to speed up resolution.
Always refer to the official Brave Terms of Use for the full legal position: Brave Terms of Use.