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Cancel HMA VPN
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Hma Vpn service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Hma Vpn: Easy Method
What is Hma Vpn
Overview
HMA VPN (HideMyAss!/Privax) is a subscription-based virtual private network service that encrypts your internet connection and helps protect your online privacy.
It provides access to geo-restricted content, a global network of servers, and apps for common platforms including Windows, macOS, Android and iOS.
Primary benefits
HMA is commonly used for secure browsing, hiding IP addresses, and accessing content in other regions.
Plans vary by device allowance and billing period; features typically include strong encryption and support for multiple simultaneous devices.
How to cancel Hma Vpn
Cancel on the HMA website (web)
- Sign in to your HMA account on the website.
- Go to the subscription or billing section of your account.
- Click "unsubscribe" or "cancel" and follow the on-screen confirmation steps.
- Your access typically remains active until the end of the paid period.
Cancel on mobile stores (Android & iOS)
- Google Play (Android): Cancel via the Google Play Store under Payments & Subscriptions.
- Apple App Store (iOS): Cancel by managing your Apple ID subscriptions in iTunes / Account Settings and turn off auto-renew at least 24 hours before renewal.
- Note: HMA can assist with contacting Google Play but cannot directly cancel or refund App Store purchases.
What happens when you cancel
Service access
If you cancel via the website, your HMA access usually continues until the end of the current paid billing period.
For store (App Store / Google Play) subscriptions, the store’s billing rules determine access after cancellation.
Renewals and account state
Auto-renewal is stopped for future billing once cancellation is confirmed, but past payments remain unaffected unless a refund is granted.
Your account and usage data may remain according to HMA’s data retention and privacy policies; check your account settings for details.
Will I get a refund?
Website purchases (HMA site)
HMA offers a 30-day money-back guarantee for purchases made on its website, including annual subscriptions and renewals.
Exceptions apply: refunds may be excluded for policy or license violations or if you already received a refund within the prior six months.
App stores and special cases
- Google Play purchases: refunds are handled by Google Play’s policies. HMA can assist by contacting Google but cannot directly issue refunds.
- Apple App Store purchases: refunds are handled exclusively by Apple. Request refunds via Apple Support or reportaproblem.apple.com routes.
- Jurisdiction specifics: prorated refunds may apply in certain regions (for example, Quebec); check HMA’s website terms for local conditions.
Hma Vpn plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| 1‑month (up to 5 devices) | S$16.99 /MO | Monthly | Supports up to 5 devices, full access to HMA features |
| 12‑month (up to 5 devices) | S$6.99 /MO (billed S$84 annually) | Annual | Up to 5 devices, 59% savings |
| 36‑month (up to 5 devices) | S$5.00 /MO (billed S$180 once) | 3‑Year | Up to 5 devices, 71% savings - best website deal |
| 24‑month (up to 10 devices) | S$8.99 /MO (billed S$216 every 2 years) | 2‑Year | Up to 10 devices |
| 12‑month (up to 10 devices) | S$10.99 /MO (billed S$132 annually) | Annual | Up to 10 devices, 39% savings |
| 36‑month (up to 10 devices) | S$7.99 /MO (billed S$288 once) | 3‑Year | Up to 10 devices, 56% savings - best deal for 10‑device plan |
| App Store - Monthly multi‑device | S$15.98 | Monthly (in‑app) | Purchased via iOS App Store, supports multiple devices via app |
| App Store - 1‑month standard | S$14.98 | Monthly (in‑app) | Purchased via App Store, single‑device plan |
| App Store - 6‑month | S$65.98 | 6‑Month (in‑app) | Purchased via App Store |
| App Store - 1‑year | S$99.98 | Annual (in‑app) | Purchased via App Store, single‑device |
| App Store - 1‑year alternate listing | S$104.98 | Annual (in‑app) | Alternate in‑app subscription listing |
| App Store - Recurring subscription | S$68.98 | Recurring (in‑app) | In‑app recurring plan (unspecified duration) |
Where prices come from
Prices are listed in Singapore dollars (SGD) and were compiled from HMA’s Singapore pricing information and App Store listings.
App Store in‑app prices are typically higher due to store fees and simplified billing.
Your consumer rights in Singapore
Cooling-off and refund expectations
Under Singapore consumer protection frameworks, digital services should present clear cancellation and refund terms.
HMA’s 30‑day website refund policy aligns with common "cooling‑off" expectations, but you must request a refund within that window.
When to escalate a complaint
- If store rules (Apple/Google) apply for purchases made through those stores, you are bound by the reseller’s terms.
- If HMA’s practices appear unclear, opaque, or you cannot get a response, you may consider filing a complaint with local consumer bodies such as CASE.
Customer experiences
Positive feedback
- Many users praise HMA for ease of use, stable performance and encryption, and found pricing affordable for features.
- Support and professional service have been described as quick and resourceful by some reviewers.
Negative feedback
- Common complaints include being auto‑charged after attempted cancellation and slow or no customer support response.
- Other reported issues: incorrect server locations, confusing cancellation routes, and needing payment‑processor interventions to stop renewals.
For broader community reviews see the HMA Trustpilot page.
Documentation checklist
What to have before cancelling
- Account email and password used to sign in to HMA.
- Order receipt, transaction ID, or billing confirmation (for refunds).
- If purchased through App Store or Google Play, keep the store receipt and subscription ID.
Additional items for disputes
- Dates of attempted cancellations and any confirmation emails or screenshots.
- Correspondence with HMA support or store support (timestamps help).
- Payment method details if you need to open a charge dispute with your bank or payment provider.
Common mistakes
Assuming cancellation equals refund
Many users expect immediate refunds upon cancellation. Cancel stops future billing but does not guarantee a refund.
Always check the refund window and whether you purchased via the HMA website or an app store.
Missing the store rules
Purchases via Apple App Store or Google Play are governed by those stores’ policies, not HMA’s direct refund process.
Failing to cancel in the store (Apple/Google) often results in unexpected renewals even after canceling in the HMA app or website.
Comparative recap
Quick comparison table
| Platform | How to cancel | Refund available | Notes |
|---|---|---|---|
| Website (web) | Sign in → Subscription/Billing → Unsubscribe / Cancel | 30‑day money‑back guarantee (website purchases) | Access usually remains until end of paid period; exceptions apply |
| Google Play (Android) | Cancel in Google Play Store under Payments & Subscriptions | Refunds handled by Google Play (HMA can assist contacting Google) | HMA cannot directly issue Google Play refunds |
| Apple App Store (iOS) | Cancel via Apple ID / iTunes Account Subscriptions (turn off auto‑renew) | Refunds handled exclusively by Apple | Turn off auto‑renew at least 24 hours before renewal; contact Apple for refunds |
Top takeaways
- Cancel on the same channel you purchased from to ensure billing stops cleanly.
- Request refunds within the stated windows and follow the correct refund process for each platform.
After cancelling
Check your account and email
Save cancellation confirmations and keep any final invoices or receipts for your records.
Monitor your bank or card statement for further charges and raise a dispute promptly if an unauthorized renewal occurs.
Helpful links
- HMA Singapore pricing and account info: HMA Pricing (SG)
- HMA on the Apple App Store: HMA on the App Store
- Third‑party cancellation guide (example): Cancel HMA VPN (guide)
- Community reviews and experiences: HMA on Trustpilot
Address
Corporate address
Privax Limited, 110 High Holborn, London WC1V 6JS, United Kingdom.
Notes about formal notices
This address corresponds to Privax Limited (HideMyAss!) and may be used for formal cancellation or legal notices where applicable.