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Cancel IPVANISH
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Ipvanish service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ipvanish: Easy Method
What is Ipvanish
Overview
IPVanish is a subscription VPN service that encrypts your internet connection and masks your IP address. It helps protect privacy, secure connections on public Wi‑Fi, and access geo‑restricted content.
How users typically subscribe
Customers subscribe through the IPVanish website or via mobile app stores (Apple App Store or Google Play). Each purchase channel has different cancellation and refund processes.
How to cancel Ipvanish
Cancel if you purchased via Apple App Store
- Open Settings on your iPhone/iPad and tap your name (Apple ID).
- Tap Subscriptions, find IPVanish, and choose Cancel Subscription or turn off auto‑renewal.
- IPVanish cannot cancel App Store subscriptions for you; request refunds through Apple if needed.
- For reference, you can view the IPVanish App Store listing: IPVanish on the App Store.
Cancel if you purchased via Google Play
- Open the Google Play Store app and tap your profile icon, then Payments & subscriptions > Subscriptions.
- Select IPVanish and tap Cancel subscription following the prompts.
- Automatic refunds may apply only if cancelled very shortly after purchase (roughly 30 minutes); otherwise refunds are handled case‑by‑case.
Cancel if you purchased directly via IPVanish website
- Sign in to your IPVanish account on the IPVanish website.
- Go to Subscriptions (or Account > Subscriptions) and toggle off auto‑renewal or follow the on‑screen cancellation prompts.
- Contact IPVanish support if you need confirmation or further help after cancelling.
What happens when you cancel
Access to service
Cancelling typically stops future auto‑renewals but does not always cut access immediately. You generally retain access until the end of your current paid period.
Account and billing
Your account record typically remains active for login and support purposes after cancellation. Recurring billing should stop after cancellation; confirm by checking your account or store subscription settings.
Data and retention
IPVanish’s specific data retention and account‑deletion policies are set by their privacy policy and terms. Contact IPVanish support or check your account settings for deletion options.
Will I get a refund?
Refunds for direct web purchases
IPVanish offers a 30‑day money‑back guarantee for eligible annual and two‑year plans purchased directly on the IPVanish website.
Refunds for monthly plans are not eligible, and renewals (auto‑renewal charges) are explicitly non‑refundable even if they fall within a 30‑day window.
Refunds for App Store and Google Play purchases
- Apple App Store purchases: refunds must be requested through Apple; IPVanish cannot process App Store refunds.
- Google Play purchases: automatic refunds may apply only within about 30 minutes; beyond that Google Play support or IPVanish support handles refunds case‑by‑case.
Exceptions and important conditions
- Renewal charges are often non‑refundable per IPVanish policy; confirm before disputing a renewal.
- Special trial offers or promotional “trial” billing may be treated differently; keep purchase receipts and screenshots if disputing.
Ipvanish plans and pricing
Pricing table
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| 1 Week (iOS App Store) | S$6.98 | Weekly | IPVanish VPN subscription via iOS in-app purchase |
| 1 Month (iOS App Store) | S$19.98 | Monthly | IPVanish VPN subscription via iOS in-app purchase |
| 3 Months (iOS App Store) | S$49.98 | Quarterly | IPVanish VPN subscription via iOS in-app purchase |
| 1 Year (iOS App Store - one listing) | S$134.98 | Annual | IPVanish VPN subscription via iOS in-app purchase |
| 1 Year (iOS App Store - second listing) | S$128.98 | Annual | May reflect promotional or tiered annual pricing |
Notes
Prices above reflect in‑App Purchase listings in the Singapore Apple App Store from the provided data.
Your consumer rights in Singapore
Cooling‑off period
In Singapore, a 14‑day cooling‑off period generally applies only to certain distance or unsolicited sales. Digital subscription services like VPNs typically are not covered unless specified in the contract.
Consumer Protection Act (CPFTA)
The CPFTA’s cooling‑off rights apply to certain direct sales and do not extend to online digital subscription services such as IPVanish in common cases.
Alternative dispute options
- If you have unresolved billing or contractual disputes, note that IMDA’s ADR Scheme exists but OTT services (including many VPN services) are generally excluded from IMDA ADR.
- Escalate to your payment provider or app store for store purchases when appropriate.
Customer experiences
Positive reports
Some users report successful cancellation and refunds when following the correct channel and meeting the stated windows, especially for direct web purchases within the 30‑day guarantee.
Negative reports
- Users have reported issues with misleading trial offers that roll into long subscriptions and disputed refunds.
- Complaints include cancellations not being honored, recurring charges after cancellation, difficulties reaching support, and renewal refunds being refused.
- Some users report auto‑renewal toggles reverting, causing unexpected charges despite attempts to cancel.
Documentation checklist
What to prepare before contacting support or your store
- Account email used for the IPVanish account (or Apple/Google account used to purchase).
- Order ID, transaction ID, or receipt from the store or IPVanish web purchase.
- Purchase date, plan type (monthly/annual/trial), and device where purchased.
- Screenshots of the subscription page, billing charge, and any cancellation attempts or confirmation messages.
- Support ticket numbers or correspondence if you have already contacted IPVanish or the store.
Why this helps
Accurate documentation speeds up refunds or dispute resolution and provides evidence if a charge must be escalated to your bank or app store.
Common mistakes
Relying on the wrong cancellation channel
A common error is asking IPVanish to cancel an App Store or Google Play subscription; stores require you to cancel through your account there.
Assuming automatic refund on renewals or trials
Many users assume the 30‑day guarantee covers renewals or promotional trials; renewals are often non‑refundable and some trial offers may be treated differently.
Not saving proof
Failing to save receipts, confirmation emails, or screenshots makes disputes harder to resolve. Save all transaction records and cancellation confirmations.
Comparative recap
Quick comparison
| Purchase Channel | Cancellation Method | Refund Window | Refund Likelihood |
|---|---|---|---|
| Apple App Store | Cancel via Apple ID Subscriptions in iOS Settings or the App Store | Request refunds through Apple (store rules apply) | Depends on Apple; IPVanish cannot process App Store refunds |
| Google Play Store | Cancel via Google Play > Payments & subscriptions > Subscriptions | Automatic refunds ~30 minutes possible; otherwise case‑by‑case | Possible if very recent; otherwise handled by support |
| Direct (IPVanish website) | Sign in to account, turn off auto‑renewal or follow cancellation prompts | 30 days for eligible annual/2‑year plans (money‑back guarantee) | Good within window for eligible plans; monthly and renewals generally not refundable |
Takeaway
Cancel with the same channel you used to purchase and collect receipts. Refund chances are highest for direct web purchases within stated guarantee windows.
After cancelling
What to check immediately
- Confirm cancellation in the account or app store and keep any confirmation emails or screenshots.
- Monitor your bank or card for future charges and keep support ticket numbers if you disputed a charge.
Useful links
If you purchased via Apple, view the IPVanish App Store listing here: IPVanish on the App Store.
For Google Play and web purchases, manage subscriptions in your Google Play account or your IPVanish account on the IPVanish website; contact IPVanish support if you need help.
Address
Mailing address listed in templates
15th Floor, 114 5th Avenue, New York, NY 10011, United States.
Notes on addresses
Third‑party cancellation templates sometimes use the above address. Confirm any official mailing address or legal contact via IPVanish’s official site or support channels when required.