Cancellation Mobapps Limited: Easy Method

What is Mobapps Limited

Company overview

Mobapps Limited operates mobile and web subscription services, including VPN and document scanning features under brand names such as xScan. The service is delivered via app stores and a web account portal.

Jurisdiction and contact context

Mobapps Limited appears to operate under overseas jurisdiction and uses subscription billing through app stores and its web portal. Official subscription details are published on the company site.

How to cancel Mobapps Limited

Apple App Store (iOS)

• Open your Apple ID account settings on iPhone, iPad or via the App Store on macOS.
• Find Subscriptions, select the Mobapps/xScan subscription and choose Cancel.
• Cancel at least 24 hours before the free trial or current billing period ends; deleting the app does NOT cancel the subscription.

Google Play Store / other stores

• Open Google Play > Profile > Payments & subscriptions > Subscriptions and select the subscription to cancel.
• Cancel at least 24 hours before the billing period ends to avoid the next charge.
• For other app stores, use the account settings on that store to manage subscriptions.

Web (xScan account)

• Log in to your xScan account at the Mobapps web portal (mobapps.limited) and go to Billing or Subscription settings to cancel.
• If you cannot cancel online, email the developer at [email protected] requesting cancellation and include your account details.
• Keep copies of cancellation confirmations, receipts and timestamps for your records.

What happens when you cancel

Access and service period

Cancellation typically stops auto-renewal but does not immediately remove access. You usually retain paid features until the end of the current billing period.

Renewal and deletion effects

After cancellation the subscription will not renew at the next cycle. Deleting the app does not cancel billing, so confirm cancellation in account settings.

Data and account handling

Mobapps terms do not specify detailed retention for user data in all cases. Export or back up important data before cancelling where possible.

Will I get a refund?

Apple App Store refunds

Refunds must be requested directly from Apple via Apple Support or the “Report a Problem” process. Mobapps.limited states it does not issue refunds for App Store purchases.

Google Play refunds

Request refunds through Google Play Support; the developer cannot directly issue refunds for Play Store purchases. Time windows and outcomes are controlled by Google.

Web and other platforms

Mobapps.limited provides no clear site-level refund policy or 14‑day cooling‑off right. Refunds on web purchases appear to be at the developer’s discretion or only when legally required.

Mobapps Limited plans and pricing

Where to check prices

For current plans and pricing check the official subscription page on the Mobapps website.

Official subscription details are available at the company subscription page; do not rely on third‑party price listings for exact rates.

Currency and local prices

No verified Singapore (SGD) pricing for 2025/2026 was found in the public materials provided. Confirm local prices in the store or web checkout before subscribing.

Your consumer rights in Singapore

General rights

Singapore consumer protections such as the Consumer Protection (Fair Trading) Act (CPFTA) may apply to unfair practices and defective services.

Practical steps under Singapore law

If you believe a practice is unfair or deceptive, consider contacting the Consumers Association of Singapore (CASE) for guidance and possible mediation.

Evidence and escalation

Keep receipts, screenshots and correspondence as evidence. Small claims and advisory services may assist if the platform or developer refuses a warranted refund.

Customer experiences

Reported negative issues

User reports include aggressive subscription practices, unexpected charges after trials, and difficulty cancelling even after app deletion.

Other complaints cite app instability, poor scanning/PDF conversion quality, limited free features, and privacy concerns about data handling.

Balance and context

No verified positive review summaries were provided in the supplied data. Reported issues appear frequently enough to advise caution and careful record keeping.

Documentation checklist

Essential items to gather

• Purchase receipts from Apple or Google Play, and payment card/bank statements showing charges.
• Screenshots showing subscription settings, trial start/end dates, and any cancellation attempts.
• Emails exchanged with the developer ([email protected]) and timestamps of web cancellations.

Optional but useful items

• App version, device details, and any error messages showing technical faults.
• Copies of app store review pages or third‑party summaries that document widespread issues.

Common mistakes

Assuming deleting the app cancels billing

A common error is deleting the app and assuming subscriptions stop. App removal does not cancel auto‑renewal; cancel via store or account settings.

Missing the cancellation window

Waiting until the last moment can fail; Apple and the store guidance indicate cancellation at least 24 hours before the trial or billing period ends.

Contacting the wrong party

Requesting refunds from the developer for App Store or Play Store purchases often fails. Use the respective store support for refund requests.

Comparative recap

Summary view

The table below compares cancellation routes and refund availability across platforms where Mobapps subscriptions are sold.

How to read this table

Use the platform row that matches how you purchased the subscription and follow the listed cancellation/refund route.

After cancelling

What to monitor

Watch your bank/card statements for unexpected charges after cancellation and retain proof of the cancellation date. Note when your access expires.

Help and further reading

Official subscription details are available on Mobapps’ subscription page: Mobapps subscription info.

For a stepwise cancellation walkthrough for some apps, see an external guide: AppCutter cancellation guide.

Address

Registered office

Mobapps Limited (as referenced in their terms) lists a registered office in Cyprus: 26 Stavrou Street, Strovolos 2034, Nicosia, Cyprus.

Support contact

For web account cancellation, include your account details and send requests to [email protected]. Keep copies of all messages for dispute purposes.