Postclic premium unlimited: promotional offer at $1.36 for 48h, then $73.99 per month without commitment

Cancellation service #1 in Singapore
Panda VPN is a subscription-based virtual private network service that encrypts your internet traffic and masks your IP address. It advertises a wide server network, unlimited bandwidth, and simple apps for multiple platforms.
Panda VPN is sold through its web portal and via app stores (Apple App Store and Google Play). Terms and refunds differ by purchase channel; check the provider’s terms for details.
When you cancel a recurring subscription, you generally keep access until the end of the already-paid billing period. After that date the VPN access will end unless you resubscribe.
Keep copies of cancellation confirmations and reference numbers. If you do not receive confirmation, keep screenshots and transaction records for disputes with your payment provider.
PandaVPN’s policy offers a 7-day refund window for web purchases (PayPal/Stripe) with an explicit exception: the 7-day plan itself is non-refundable.
Recurring subscriptions are not refundable if you fail to cancel before the next billing cycle. See the provider’s terms: PandaVPN Terms of Service.
| Plan | Price (SGD) | Period |
|---|---|---|
| Weekly Premium | S$8.98 | Weekly |
| Monthly Plan | S$14.98 | Monthly |
| Quarterly Plan | S$39.98 | 3 Months |
| Annual Plan | S$89.98 | 12 Months |
| 1‑Month Plan (alt) | S$19.48 | Monthly |
| 6‑Month Plan (SALE) | S$101.98 | 6 Months |
| 1‑Year Plan (SALE) | S$126.98 | 12 Months |
Prices above are taken from the Singapore App Store listing and may include promotional or alternative plans. Features are not specified in the App Store listing.
PandaVPN does not offer a statutory 14-day cooling-off; its stated refund window is 7 days for web purchases and specific exceptions apply. App Store purchases are governed by Apple’s policies.
Some reviews note a large server network (about 80 countries, 3,000+ servers), straightforward apps, unlimited bandwidth, and competitive pricing for basic use. See a regional review here: VPNRanks review (Singapore).
Other feedback cites unsatisfactory customer support, unreliable streaming performance, limited encryption/security features, and reported cases of difficulty cancelling or obtaining refunds. See user feedback examples: Trustpilot reviews.
Example: Many users forget to cancel before the renewal date and are charged for the next period. Renewals are typically non-refundable, so set a calendar reminder to cancel in time.
Example: Asking PandaVPN for an App Store refund will often fail because Apple handles those purchases. For App Store or Google Play purchases, request refunds through the store.
| Feature | PandaVPN | Typical expectation |
|---|---|---|
| Refund window | 7 days for web purchases; 7‑day plan non-refundable | 14 days (many services offer 14 - 30 days) |
| Cancellation methods | Web dashboard, App Store, Google Play, formal written notice | Dashboard plus app-store cancellation |
| Customer support | Mixed reports; some users report unresponsiveness | Responsive support with clear refund handling |
| Servers & performance | Large server count reported (80 countries, 3,000+ servers); streaming reliability mixed | Stable streaming and strong encryption for premium services |
Use this table to weigh refund flexibility, support quality, and service reliability when deciding whether to keep or cancel a plan. Keep documentation ready for any disputes.
67 UBI Road 1, #05‑08 Oxley Bizhub, Singapore 408730.
No official dedicated cancellation address was found in the public terms. Use the address above cautiously and consider email support, dashboard cancellation, or registered mail as documented evidence when disputing charges.
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Written by Karthik Ho
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.