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Angi

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South Africa

Cancellation service #1 in South Africa

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Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
How to Cancel Angi Leads | Postclic
Angi
130 E Washington Street
46204 Indianapolis United States
support@book.angi.com
Cancellation of Angi contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Angi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Angi
130 E Washington Street
46204 Indianapolis , United States
support@book.angi.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Angi: Easy Method

What is Angi

Overview

Angi is a US‑based online marketplace that connects homeowners with local professionals for home repairs, maintenance and renovation work.

The platform offers free access for homeowners and subscription products for contractors in some markets; services are primarily organised around lead generation and profiles.

How Angi is used

Homeowners use Angi to search for trades and read reviews, while contractors (Pro members) pay for leads and enhanced visibility.

Policies and customer support are routed through Angi’s help pages and telephone support channels referenced in their FAQ.

How to cancel Angi

Web (Silver or Gold membership)

  • Log into your Angi account.
  • Go to Manage My Account and click “Cancel Auto‑Renew” to stop future renewals.
  • Alternatively, call Angi support at 888‑811‑ANGI to request cancellation by phone.

Source: Angi Help Center: angi.com/landing/faq

App Store / Google Play and Renewed memberships

  • If you subscribed via Apple App Store or Google Play, cancel the subscription through your Apple ID or Google Play subscription settings.
  • Angi provides no separate in‑app cancellation flow; follow the app store process for cancelling and requesting refunds.
  • If your membership already auto‑renewed, contact Angi (phone above) to request a refund - proof of subscription may be required.

Source: third‑party summary: postclic.com

What happens when you cancel

Access and billing

Cancelling auto‑renewal typically stops future charges but your paid access usually remains until the end of the current billing period.

Some users report billing problems after cancellation; monitor your bank or card statements closely for continued charges.

Profile and data

Profiles and listings may remain visible after cancellation depending on account type and Angi’s processes.

If you need a profile removed or data deleted, request this directly from Angi and keep written records of your request.

Will I get a refund?

Angi's stated policy

Angi’s help pages do not reference an automatic 14‑day cooling‑off period or guaranteed refund policy for all subscriptions.

Refunds are typically handled on a case‑by‑case basis and Angi’s documentation does not promise automatic refunds.

Exceptions and practical outcomes

  • If your subscription auto‑renewed, you can request a refund by contacting Angi support; outcomes vary.
  • Independent reviews show many users report difficulty obtaining full refunds and some report early termination or cancellation fees.
  • Keep evidence of subscription dates and communications when you request a refund.

Sources: Angi FAQ and user reports on Trustpilot and postclic: angi.com/landing/faq, trustpilot.com

Angi plans and pricing

What we could verify

There is no public South African pricing for Angi in 2024/2025 in the sources we reviewed.

Homeowner access appears to be free globally; contractor (Pro) pricing is available in the U.S. and varies by plan and market.

If you need exact pricing

Contact Angi directly for contractor pricing for your region, or ask a sales representative for a written quote.

Plan Price Period (期間) Notes
Homeowner Free N/A Search and reviews access appears free worldwide.
Contractor / Pro Contact for pricing Contact for pricing Pricing documented for the U.S.; no public South African pricing found.

Your consumer rights in South Africa

Cooling‑off and refund rights

South African consumer law grants statutory cooling‑off rights for many fixed‑term and distance contracts; sellers cannot contract out of these rights.

The law requires businesses to accept cancellations during the cooling‑off period and process refunds, generally within a reasonable time (maximum 30 days).

How this may apply to Angi

  • If Angi offers services to South African consumers, South African consumer protection rules for distance contracts and cooling‑off may apply.
  • Terms stating “no refunds” or waiving cooling‑off rights are likely void under South African law.
  • Seek local consumer advice if Angi refuses a lawful refund; keep records of all communications and receipts.

Sources: legal summaries: legalese.co.za, and consumer guidance: cgso.org.za

Customer experiences

Positive reports

A minority of users report receiving useful leads and business from Angi, saying the platform can generate work when the lead quality is good.

These positive experiences appear less frequent than the complaints in review sources.

Common complaints

  • Poor or fake leads and low lead quality.
  • Billing problems, including charges after cancellation and reports of large early termination or cancellation fees.
  • Difficulty obtaining refunds, slow or unhelpful support, and problems removing profiles after cancellation.

See aggregated reviews for examples: trustpilot.com

Documentation checklist

Before you cancel

  • Account username/email and account ID (if available).
  • Subscription start and renewal dates, and method of payment.
  • Screenshot of account settings showing auto‑renew or subscription status.

If you need to dispute charges

  • Payment receipts, card/bank statements showing the charge.
  • Copies of emails, chat transcripts or call logs with Angi support or sales reps.
  • Any written contract, sales notes, or promises made by Angi representatives.

Common mistakes

Assuming cancellation equals refund

Many users assume cancelling auto‑renew automatically entitles them to a refund; in practice refunds are not guaranteed and are handled case‑by‑case.

Always request a refund explicitly and keep proof of the refund request and the date you cancelled.

Relying on verbal promises

Verbal or informal promises from sales reps (trial periods, short contracts) are hard to enforce without written confirmation.

Get all contract terms in writing and keep copies of any salesperson agreements to avoid disputes about contract length or fees.

Comparative recap

Quick comparison

Feature Angi Recommended action Period (期間)
Cancellation method Via account Manage My Account or phone (888‑811‑ANGI); app subscriptions via app stores. Cancel in account settings or via app store; call Angi if needed and keep records. Immediate / End of billing cycle
Refund likelihood Not guaranteed; case‑by‑case; many users report refusals. Request refund in writing, supply proof, and cite South African consumer rights if applicable. Varies (up to 30 days for refund)
Profile removal May remain active after cancellation in some reports. Request removal in writing and follow up if profile persists. Varies

After cancelling

What to monitor

  • Bank and card statements for at least one billing cycle to confirm no further charges.
  • Email confirmations from Angi acknowledging cancellation and any refund decisions.
  • Visibility of your profile or listing on the Angi site if you requested removal.

Where to get help

Address

Corporate address

Angi

130 E Washington Street, Indianapolis, IN 46204, United States

How to send written notice

If you prefer written cancellation, send a registered letter to the corporate address and keep a copy and proof of postage.

Also follow up by phone (888‑811‑ANGI) and retain all correspondence until the cancellation and any refund are confirmed.

FAQ

To cancel your Angi subscription online, log into your account, go to 'Manage My Account', and click 'Cancel Auto-Renew'. Alternatively, you can call Angi support at 888-811-ANGI to request cancellation.

If you subscribed via the Apple App Store, you need to cancel through your Apple ID settings. Angi does not provide a separate in-app cancellation process, so follow the app store's cancellation guidelines.

After canceling your subscription, you typically retain access until the end of your current billing period. However, some users have reported billing issues, so monitor your statements closely.

Angi's refund policy is not guaranteed and is handled on a case-by-case basis. If your subscription auto-renewed, you can request a refund by contacting Angi support, but many users report difficulties in obtaining refunds.

To ensure your Angi profile is removed after cancellation, you should request this directly from Angi in writing and keep a record of your request, as profiles may remain active even after cancellation.